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Customer Ratings & Reviews

Tribeca - NYC Collection Case for Apple® iPhone® 5 and 5s - Coral/Gold-Front_Standard

Customer rating

Rating 2.9 out of 5 stars with 27 reviews

56%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 1 out of 5 stars

    Do Not Buy

    Posted
    MemphisTennesseeMom

    In May 2013 I upgraded to the IPhone 5 (and simultaneously purchased the very attractive Tribeca coral/gold phone case at Best Buy for my new phone). Subsequently, I had nothing but problems with connectivity. Virtually every call failed, no matter where I traveled. At Verizon's instruction, I replaced the phone, and later the SIM card, but my calls still kept dropping. Basically my phone could not connect to the Verizon network and it remained in roaming mode almost 100% of the time. I made call after call to Verizon for help, but after several weeks they said there was nothing further they could do to help me. (Mysteriously, my husband and 2 daughters, whose IPhone 5's were purchased at the same time as mine, but who selected a different phone case than mine, were having no problems.). Finally, in anticipation of returning the phone to Best Buy for a refund, I removed my phone from the Tribeca case. Voila!! After weeks of frustration, my connectivity problems immediately disappeared!! I have had no further problems with my phone since discontinuing the use of the Tribeca case.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY - interferes with GPS reception!

    Posted
    Anonymous

    I recently upgraded to the iPhone 5 and bought this case because it looked sleek and elegant. I quickly noticed that my phone did not have GPS reception -- after 5 years of owning iPhones, I knew how to mess with the settings, but nothing would work. I even had Apple look at it, and it was determined that the phone was a lemon. I replaced it right away and found that the GPS on the new phone didn't work either! WHAT?! I took the case off and, wouldn't you know, GPS worked without a problem. While I do like the design of this case, the quality isn't that great, and I absolutely MUST have GPS.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Started out well, but went down hill fast

    Posted
    UnhappyA

    This case started out great. I loved the slim fit and the hard plastic kept it on the phone very well. The denim fabric helped it stay on my leg and other surfaces instead of falling off like the other all-plastic cases. However after I dropped my phone once or twice all four corners started to crack and the corner with the small tab above the volume buttons completely fell off. Then the fabric started to peel off the back and it was really annoying in my pocket to wrestle with the fabric. I would not buy this again, it was over priced for it's value and instead I went back to an incipio case.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good looking case

    Posted
    ALC82512
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife picked out this case for her iPhone 5 after going through a couple of other cases that were safe and durable, but not as "pretty" as she'd like. It's a good case, and provides adequate protection for what most would consider to be basic and regular needs (e.g. dropping the phone from a standing or seated position. The exterior is cloth (similar to a light denim), and it is a little prone to getting dirty. That's the only real downside.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So Pretty, but defective

    Posted
    AmberH15

    This phone case is so pretty I had to buy it. When I put the case on, I immediately lost service. Everyone else around me with the same carrier had at least 3 bars and my phone had "No Service". As soon as I took off the case, I also had 3 bars. I tested the theory in 3 different locations just to be sure. I'm really surprised that a company wouldn't test the most important thing about a cell phone before selling this cover.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Product

    Posted
    Xinxitx
    • Verified PurchaserVerified Purchase

    The case cut off my service completely. I was unable to make any phone calls or texts because my phone just wouldn't reach the towers from AT&T. It took me forever to realize why I was unable to get service, until my friends suggested that it may be the case I have on. As soon as I took off this case, I got full service. Absolutely horrible and there is no way it should cost the amount it costs.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy!

    Posted
    Craiggles
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased for my daughter's iPhone 5 - signal immediately dropped, both wifi and cellular. Intermittent signal continued through the night, which we first thought was related to the recent iOS update, so we restored the phone, only to have the same problem. Phone worked great as soon as we took it out of the case. It's going back...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't Buy!!!

    Posted
    Reviewkeith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case interferes with the phone & shouldn't even still be offered for sale. Took weeks for the Best Buy techs to figure out it wasn't the new iPhone 5 that was the problem, but this case! As soon as it was removed, the phone worked great!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible case for functioning phones

    Posted
    Jimminy81
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had problems with all kinds if signals coming into the phone from the second I put this cover on until the second I took it off. It's super hard to get off of the phone, I almost broke it trying to do so.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    smiley53029
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good protection. Nice looking. Attractive. Durable. Good protection. Nice looking. Attractive. Durable. Good protection. Nice looking. Attractive. Durable. Good protection. Nice looking. Attractive. Durable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great look, received many comments about it

    Posted
    shaley123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The phone cover is nice and gets many comments. It may not be the best cover for durability but I dont need the bigger covers. The bigger covers are hard to put in standard pockets so this one was a winner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    super cute, love it!!

    Posted
    mjbayareagirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this iPhone 5s cover!! It's stylish, shows my casual character and doubles as a phone protector. I get compliments on it all the time and let people know where I bought it -- Best Buy!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    lost all reception and wifi when using

    Posted
    DYsimsbury
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    i lost all wifi and service coverage when this case was on my brand new iphone. as soon as I took it off, I had service again and full bars of wifi. this simply can not be used form my phone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worthless

    Posted
    Kirubangjv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Jean plastered over the plastic case wasn't just a good idea i guess, it came off within a month, today they are torn into pieces and looks as ugly as it can be, $37 in vain....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent case

    Posted
    ABTURNER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The biggest complaint about this case is that it doesn't come up and over the edges of the phone on the sides. Other than that, it's well designed and fits the phone well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Totally matches my outfit

    Posted
    yatesh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a basic case with a nice textured cover, making it far easier to grip than the phone itself. That was the goal of the purchase, and it meets this need quite well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Thin, Durable, Stylish

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this - it isn't rubbery, it's cloth, may not last forever, but for the cost, that's totally fine! Love the look, different than all other cases I found.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    cool case

    Posted
    benzboy429
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it's a really cool different look for your phone. it actually started to fade like real jeans, don't get it wet it will bleed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very attrative looking

    Posted
    littlebopeep
    • Verified PurchaserVerified Purchase

    I wanted a case that was not slippery so I wouldn't drop my phone and I wanted it to look different than most others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    it's a phone case.

    Posted
    mroconnell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it does all the things a phone case should do! like encase my phone. It's also the size it claims to be. woooo!

    I would recommend this to a friend