Customer Ratings & Reviews
Customer ratings & reviews
Bad First ImpressionPosted
I bought the unit to replace the 5 year old APC 750 unit for our business. Based I my web research, the Tripplite seemed like a good value. I ordered it on-line and received it 5 days later. I read the instructions, plugged it in and.......Nothing. The LCD screen was blank. I check the on-line FAQ, and it said it might take 4-6 hours for the unit to charge to 90%. I let is sit over night, and.....Nothing. I called Tripplite and got through to their Customer Service after a 2 minute hold. The CSR was helpful and did seem to have technical knowledge about that product but was not able to help me other then tell me he could have a replacement sent out to me. I opted out and decided buy another APC.
No, I would not recommend this to a friend
Very nice productPosted
I bought 2 of these 3 years ago for PC's and have had ZERO problems so when I bought an HD LCD TV and converted from Direct SD to HD I didn't hesitate to buy another and it's doing what it is supposed to, nothing more nothing less. Can't ask for more than that. The Direc box and the LG TV both have blue LED's like this so everything is a match.
I would recommend this to a friend