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Customer Ratings & Reviews

Trolls [Includes Digital Copy] [DVD] [2016]-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 4728 reviews

98%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 1 out of 5 stars

    4K disc won't work

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this movie to watch on our new 4K TV, 4K disc player. Even paid extra for Geek Squad to come out & install the TV, etc. First our installation was rescheduled because the technician had a family emergency, we understand that life happens. So we waited an extra week to watch the movies we bought. When we had the chance to watch this movie, the 4K player couldn't read the disc. The other 4K disc we bought worked, so it wasn't the player. When I went to exchange the disc for one that worked I was told that it was company policy not to because it was opened and it was over 15 days since I bought it. The customer service manager advised me to call the customer service hotline, which I did while I was in the store. I was transferred to a few different people, then I had to call back due to a bad connection. After going through the transfers again, I was told that they couldn't help me because they only deal with online purchases and advised me to speak to the store manager again. When I spoke to the store manager he then told me to try the other Olympia store because they might be willing to help me. Very disappointed after spending a good amount of money with them over the last 6 weeks, they couldn't even exchange a $29.00 movie for one that works. I was not trying to get money back or a different movie, just one that worked. Wasn't too happy about the runaround either. We've bought a lot of products from here over the last few years and they weren't willing to replace a broken disc

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not include digital copy!

    Posted
    LWoods
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this because the photo says it contains Blu-ray, DVD, AND a digital copy. We travel a lot and our daughter likes to watch movies on her tablet, which is why I bought this version thinking I'd be getting the digital version to download to her tablet. Super disappointed to receive just the Blu-ray/DVD version.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not working

    Posted
    Devi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My kids like trolls movie somuch but the cd is not working..when i tried to return the dvd in near by store,they said they cannot give money back or store credit..i ended up buying some energy bars for that money.,

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for very young children

    Posted
    Carole
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this online as a Valentine gift for my 2 year old Grandson. My son said that they watched a few minutes of it and that it was not suited for a young child of 2. He will be returning this DVD where he lives.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Might be good for children under 5

    Posted
    jrd417
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This movie was not a good movie. I thought it might just be me but a friend and her grandchildren stopped over to watch it and the kids were wanting to go outside before the movie was half over.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bored

    Posted
    Sharhar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My soon to be three year old was bored. Songs were super short, ( which was the main reason of buying movie). Not a good buy! Waist of money!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not all 4K discs work on all 4K machines

    Posted
    anthsmit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had BB come look at my 4K set-up just to find out not all 4K DVD's work on all 4K players. I can't get this 4K disc to play on anything.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a fan

    Posted
    Danie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I loved collecting trolls growing up, but this movie was not for me. I did not like it at all. Just my opinion.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didnt like

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This movie was supposed to be good. I didnt care for the story.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Trolls

    Posted
    ProductReviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Annoying movie, could do without it, but the kids are entertained.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Music!

    Posted
    Magicman4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great soundtrack, but I couldn't get into story line. My kids love it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    GOOD CHILDREN MOVIE

    Posted
    nogoodproducts
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    my grandchildren love to see how these animals act like humans

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    No

    Posted
    manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Didn't like movie should have been more funny I fell asleep

    No, I would not recommend this to a friend