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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 252 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and accuracy of Deluxe 2021 Federal + E-File & State. Many also appreciate the software's price. However, some customers reported issues with software quality and the download process, citing problems such as corrupted files and difficulties accessing the program.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 252 reviews
  • Rated 4 out of 5 stars

    Easy to use if you remember your password

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use if you remember your password, otherwise you have to jump thru hoops with Intuit. I guess security is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software for Doing your Own Taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use turbotax deluxe to do my taxes. Works well for me. Only complaint is the charge to efile state taxes. Download from Best Buy was easy with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online purchase, everything was easy. Hard to say I love paying my taxes, but at least it was as painless as it could be to buy online from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best bang for your buck. You will not get a better result going to a tax service unless you have a lot of twists and turns that need to be addressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely thorough tax preparation software, it handles every tax situation I have encountered, I have used TurboTax for as long as I can remember.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turbotax is okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is okay. I have been using it for several years and have not tried another tax software. I feel like the questions it asks you are often general in nature and I still spend a significant time trying to figure out the path I need to take to get the best tax return for me. I actually had to restart 3 times to get to what I felt was a correct return. Turbotax does irritate me when it keeps saying lets get the best return for you and I had to pay a lot . :-(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Turbo Tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does easily guide you through the tax steps makes you wonder why people pay hundreds to get their taxes done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hooray for taxes….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s turbo tax. It works. Hate paying to file taxes but it is what it is. Easy.

    I would recommend this to a friend
  • Cons mentioned:
    Software quality

    Rated 1 out of 5 stars

    Customer dis service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the turbotax idiotic phone tree I am unable to use the software I bought from you. I changed my phone a year ago and intuit requires me to receive a confirmation on that phone In order to even allow me to talk to a customer rep so I can tell them I no longer have that phone number. Because of that I have been unable to download the software. I tried returning the software even asking for credit instead of cash back but all I get is platitudes. So fine I am out the price you charged me... And the owner of a software package I can use...soooo... I went to Amazon and bought H & R tax software. Intuit lost a customer because I am not renewing anything with their brand name in my computer. You at Best Buy lost a cash paying customer for computers, peripherals, games, home appliances etc. You can keep your points.... I am never buying from you again...I am an ornery consumer and when I feel wronged I vote by taking my money elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tax software choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for many years for family returns. It is efficient and data transfers easily from year to year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did what it was supposed to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did what it was supposed to. No complaints with the product - once we figured out the download process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the go to choice for taxes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to tax software every year. Takes care of the taxes for my state and federal returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help complete taxes with audit defense and already have them back with the free e-file

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as advertised and had instructions that were both correct and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tax Program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for completing taxes and no problem with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TurboTax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax as been my go to tax program for several years & hopefully more to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finished my taxes easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for me. I e filed my federal tax and mailed in my state tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software. Helped me get the max credits for tax return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download works perfectly and downloads all updates. Taxes are almost done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only strayed from turbo tax 1 year in my tax filing and regretted it.

    I would recommend this to a friend