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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 553 reviews

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  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the ease of use and accuracy of Deluxe 2023 Federal + E-file & State, frequently citing its user-friendly interface and reliable performance in tax preparation. Positive feedback also highlights the product's competitive pricing. However, some users experienced issues with the software itself and the state filing process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 553 reviews
  • Rated 5 out of 5 stars

    Excellent tax prep software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using TurboTax for over 20 years now and I haven’t had any problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuit always delivers a quality product if you need the software to do your taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was convenient to purchase this item along with the service i needed at Geek Squad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage support system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this no stars due to the fact I was never able to use it. My wife and I filed our taxes separate that year. After she filed I tried to load it and it would not let me. I ended up going to H&R lock to submit which costed me even more money. When I tried to get help I ended up on a help site which I didn't realize charged me money. When I finally realized I was getting a recurring charge I was out $600. Thanks for nothing Turbo Tax.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product did everything it was supposed to do, I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid version of Turbo Tax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid version of Turbo Tax. Did not disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tax program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good tax program for people (like me) who don't have an overly complex tax situation (or a seven or eight figure income).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired CPA and IRS employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for years. Wouldn't think of any other tax production software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this software for many years. Simple way to get my taxes done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing my taxes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the disc version that comes with the digital version. Works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duplicate receipt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff was very helpful! They were able to get by duplicate receipt for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is good and helpful. TurboTax is a good product for doing your taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tax Filing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covered all the bases in filling my Federal Taxes. I didn’t use the state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbotax for several years and it continues to do what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I use every year to do mine and my girlfriend’s taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for Years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax Deluxe for years. I just used it to file my taxes for 2023.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good. The agent was quite knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tax time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone’s gotta file taxes so why not earn points buying the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Turbotax. Great product and Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using Turbotax for years! It’s easy and straightforward to use.

    I would recommend this to a friend