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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 551 reviews

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93%
would recommend
to a friend

Customers are saying

Customers admire the ease of use and accuracy of Deluxe 2023 Federal + E-file & State, frequently citing its user-friendly interface and reliable performance in tax preparation. Positive feedback also highlights the product's competitive pricing. However, some users experienced issues with the software itself and the state filing process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 551 reviews
  • Rated 3 out of 5 stars

    Cheaper Elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax was overpriced at Best Buy! Was $10.00 cheaper at at least 3 other stores. Instead of wasting time and gas, purchased at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2023 turbo tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I difficulty enabling the program. Had to return to the store to obtaind the pass code, it was not on my receipt nor in the package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem Printing State Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to complete my State return by hand because forms weren’t available to print. I’ve used TurboTax for years and this was a first

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TurboTax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the same as other tax preparation programs. They change it every year; sometimes for the best, but often not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trouble redeeming it with the code!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble redeeming it so I ended up paying again to purchase another version online. Not recommended!

    No, I would not recommend this to a friend
  • Cons mentioned:
    State filing

    Rated 2 out of 5 stars

    Intuit turbotax deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my free state, this is the second year I use this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TURBO TAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS OK. BUT DON'T LIKE THAT THEY PUT IT OUT FOR SALE BEFORE YOU CAN SUBMIT IT FOR YOUR REFUND

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a better version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous years’ versions were easier to use. Printing copies is harder and much challenging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with downloading the tax program. Finally updates were successfully made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did not provide code. Email code on receipt did not work. I lost $70 cause i coukd not use plus the manager on duty was rude and nit compassionate with my ordeal. Will never shop at the lawrenceville best buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works but squeeze every penny from your balls to file a state return

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    State Not Included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State is NOT included. I had to pay an extra $20 for it through the software.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Won’t buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time I’ve tried to use turbo tax on a disk that would not work’21-22-23. Ended up having to pay for a second one with a download. I even bought a new desktop computer and it still doesn’t work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Robbed without a gun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use it because I purchased the mac version and I have a pc and best buy wouldn't allow me to exchange it for the correct version. HORRIBLE CUSTOMER SERVICE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy deleted this from my computer when they repaired my computer now i cannot redownload it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to do a senior form it doesn’t do it it was a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not download onto my computer. I had to purchase personal 60 and it still did not download onto my computer. Don't know what's going on with this product. But I didn't get my taxes done. So I have to pay penalty because of it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Turbo Tax 2023 has a fatal flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year's version of the software has a fatal flaw. I recommend that tax filers use another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t load!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used Turbo Tax for years and didn’t have any problems. I tried loading the Mac version but it would not load and then it told me the number was already in effect but it would not load. I happen to have a regular laptop and it loaded instantly. Hopefully I don’t get any more errors. I goggled the Turbo Tax and there were all sorts of problems so it wasn’t my fault.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very complicated and after you fill any line the system ask for money for more help

    No, I would not recommend this to a friend