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TurboTax Deluxe Federal + E-File 2011 - Windows [Digital Download]-Front_Detail

Customer rating

Rating 4 out of 5 stars with 1 review

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would recommend to a friend

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  • Rating: 4 out of 5 stars

    The software is good BUT....

    Posted
    jamundson1
    • My Best Buy® MemberMember

    Best Buy's PC App they force you to download and install to be able to download software and games SUCKS. It has been 2 weeks now and I still cannot download the program. There was an issue with the BB app so they said un-install the program, re-boot and install it again. Well.... when I go to un-install the program it only gives me the option to REPAIR IT. When I click REPAIR it an error pops up, so now I can not get their APP to run at all. The GEEK squad (Ha) has no answer for me and said they will put in a request for a refund but cannot guarantee me that they will refund my $.I was told it will be 7-10 business days before they get back with me on it. Lets see, I have 19 days to file my taxes and I am supposed to waite 7-10 of those days on them when I have been waiting 14 days already? Word to the wise DO NOT DIGITAL DOWNLOAD ANYTHING FROM BEST BUY. DO NOT install their PC App either people are having major issues with it slowing down their PC #100% CPU ussage) crashing and issues like mine. By the way I have a new Laptop - quad core - Win 7 64bit so it is not an issue with my PC.

    I would recommend this to a friend