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Customer Ratings & Reviews

TurboTax Deluxe Federal + E-File 2013 - Mac/Windows-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 145 reviews

  • 30%
97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 145 Reviews
  • Rating: 1 out of 5 stars

    Will not install !!!!

    Posted
    OrclDev

    I have been using TurboTax since 2006 and loved the product but…the 2013 Deluxe version simply will not install. Windows Installer error 1603. The internet is teeming with comments from users not being able to install the product. The TurboTax web site says it is a .Net V4 issue. I have run diagnostics on my .Net and there are no issues with it. The Windows Event Viewer shows the issue is Product: TurboTax 2013 WinPerReleaseEngine -- Installation failed. We need Intuit to get this fixed. The issue has been out there for over 3 months. I am using XP SP3, but even Win8 users are having the same issue.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Trustworthy Product

    Posted
    valval
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I first started using TurboTax for personal and business back in the 90's. I've watched it develop over the years from a great product to a terrific product. I trust TurboTax and wouldn't even consider another similar product. I like that it has two methods of data entry that focuses on the beginner and the more experienced filer. The beginner can choose a walk through method where you answer questions. The more experienced filer can choose to skip to a list of categories therefore bypassing what doesn't apply. You can print just the return and / or all the worksheets. I could go on forever, but to sum it up, you can't go wrong with TurboTax!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My Favorite Tax Software

    Posted
    Texican131026
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used TurboTax since it was first published in the 1980's. I have tried many others but always returned. It is the best of the Tax products that i have experieced. It is realtively user friendly even with complex tax changes. I really like being able to do input things directly or to use guides when i am not familar. At times there is too much "assistance" offered by the program when using the guides; it can ask several times several ways to make sure that the user understands things. I wish there was a less verbose mode when using the guides. Howeve, overall still my tax program of choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I would hate to do my taxes without TurboTax

    Posted
    MsHatesDoingTaxes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been preparing my personal and business taxes with TurboTax for over 15 years. I did try another program one year and regretted it that year and even more the next when they dropped support for Mac, not even giving us an option for importing our previous year's taxes into TurboTax. I seriously doubt I will ever use another tax preparation program. If you can follow directions, you can prepare your own taxes and you will likely save money over having them prepared by a tax preparer. I highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I have been using Turbo Tax for over 10 years

    Posted
    TexasGator22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Turbo Tax for 10 years. The ease of use, and peace of mind are the results everyone deserves. I previously struggled for years doing my taxes myself and finally started using a tax consultant. Then I discovered most consultants use some sort of Tax software themselves. I still had to find all the documentation and answer the questions. So I decided to try Turbo Tax and quit paying the money. I've never looked back. In fact, I'm more confident my taxes are done correctly than ever.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    TurboTax 2013 for Federal only plus efile

    Posted
    tenntango
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used Turbo Tax for the last 6-7 years and am very happy with it. I always file a 1040 with itemized deductions. Turbo Tax makes everything easy to follow and offers pertinent suggestions and reminders so that everything is pretty complete by the end. Then, if desired, you can e-file free. For the most part, using Turbo tax is pretty cut and dried. I would recommend Turbo Tax to others and plan to continue using it in the future so long as the software isn't priced out of the market.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Turbo Tax user for 5 years in a row.

    Posted
    Sielo22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Turbo Tax is very easy to use. Lots of explanations and detail. I Love the personal deduction portion. Breaks down the approximate value of donations. Very awesome. Problems: This is the first year I had trouble forcing Turbo Tax update the latest version of the State income tax. VERY TROUBLING! This could have cost me several thousand dollars. Had to FORCE the program to upload the latest updates. First problem in over 5 years of using Turbo Tax.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    rlshaw46
    • Verified PurchaserVerified Purchase

    Each year we purchase TurboTax. We spend less time plowing through the tax process because of this product. Each new year the program brings the previous years results forward and we can complete our project knowing we have all the pertainent info present. We used to hire this process out but after correcting the tax experts we've turned to TurboTax and have not looked back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Asks all the relevant questions. Taxes made easy

    Posted
    dragonspear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this product from year to year to do all kinds of different funky taxes based on different tax status. They always seem to have the bases covered and ask the questions that keep you moving in the right direction to getting your taxes completed correctly. They even end up reminding me of things I have forgotten to include. Will continue to make my life easier and purchase year after year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Taxes

    Posted
    BBQman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wished you could by a version that would update previous version to new years. Other wise you have more than one version of the same tax software on computer, taking up space. However, the ease and step by step process works well. Available help on each item, to understand what it is asking on some items is great. E-file is smooth and fast.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Complete program for organizing your taxes

    Posted
    G2Capn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to setup and to transfer your previous years' returns. Definitely avoid mixing "online" and local disk versions. They do not communicate well. I always prefer the local copy, installed from CD. Overall best program I've found for taxes. We've been using it since it came out, and I've dabbled with the others, always coming back to TT.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets the deed done.

    Posted
    Book44
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seems a little high priced but considering they can only sell it for one short tax season and all the programming and tax research that must be done I'm satisfied with the price. Just wish there was a deluxe package that didn't include state to make it cheaper. Have used this turbotax for many years so I can't compare it to any others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy to use

    Posted
    Seasprite22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used Turbo tax for many years and it is great as it walks you through the process very easily. Another option is to skip the interview and just fill out the forms if you would like. Once you use it the first year, all your data is imported the next year which is nice to not have to fill in the repetitive data.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for doing taxes yourself

    Posted
    InTexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Turbo Tax for almost 20 years. It's pretty easy to use. My tax return is not complicated so not sure how it would be for more detailed returns. This is the first year I bought the Deluxe version--usually use the Basic version. For my return, I think the Basic will continue to be good enough.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    don't buy

    Posted
    Frustrated2much

    First they don't list the phone number if you need help 2) there are two versions of Deluxe 3) if you get the one without the state, you will pay $39 to get the state 4) when you find a phone number, the wait is forever. I am not using hyperbole... they say 15 minutes --- I am going on 30 minutes right now

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use even for a beginner

    Posted
    Toni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have been using this product for the past 4 years to do my taxes. Love it. Makes it simple. It imports my data from the previous year and from my bank. If there are any life - changes (I got married 2 years ago) it told me what would be the best options based on both our situations. Will continue to use it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product for doing taxes

    Posted
    Relic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Turbo Tax for years and each year it seems to get easier. It pulls the information from you last years taxes and walks you through step by step. It also has all the forms that are require and if it doesn't it will download them for you....great help... great product everyone should use it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great Software on Poor Media!!!!

    Posted
    BamBam
    • My Best Buy® Elite Plus MemberElite Plus Member

    CD doesn't work! Tried it on several other CD drives - same story! Checked online and was alarmed to see several complaints on TurboTax CDs. Hope someone is listening. Certainly I will recommend turbotax as a good tax application; but to recommend the CD medium for installation - absolutely not!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product for anyone.

    Posted
    Duramaxr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is very easy to prepare your own tax return without having to pay a huge fee by going to an accountant to prepare them for you. It walks you through every step and explains why they are requesting certain information. All in all it is the best way to go. I have been using it for years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great software

    Posted
    alindsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use Turbo Tax every year. The step by step instructions are easy to follow, importing previous year's returns is quick and convenient. The review often finds things I either overlooked or was not aware of. Keeping everything organized and at your fingertips. Great Software!

    I would recommend this to a friend