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TurboTax Deluxe Federal + E-File + State 2009 - Windows-Front_Detail

Customer rating

Rating 4.3 out of 5 stars with 28 reviews

  • 20%
82%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 28 Reviews
  • Rating: 1 out of 5 stars

    Look for other software

    Posted
    CPTKILLER

    Turbotax is a poor choice this year. Without question consider really anyone else. Our experience this year was rocky at best. The fields and data entry do not do a very good job finding errors. We had one and Turbotax gleefully sent it forward to be rejected by the IRS. Finding the error was a bit of a challenge. Editing it was also difficult. However there is more bad news. We did both federal and state tax. Federal went through and was accepted. State was described as pending. The state indicated that they never received it. A phone call to Turbotax and including a supervisor was no help at all. When I mentioned that the state did not receive it, his response was that it had been sent. He couldn’t do anything to help us. There is nothing that we could do other than manually prepare a state form and mail it in. In summary, Turbotax was once a good firm but has degenerated into a company with poor to mediocre service and definitely unreliable delivery to taxing agencies. Look elsewhere for tax software.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    NOT for Windows ONLY!

    Posted
    Scott609
    • My Best Buy Premier Silver MemberElite Plus Member

    Mac users please note: TurboTax has not made a Windows-only product for years. BestBuy lists all the variations of TurboTax as Windows Only, which is simply not the case! After checking the TurboTax web site, I realized that once again BestBuy listings were incorrect (this is not their first time). The product is great. You can chose how to use it. If you're unsure, let the program guide you by asking questions you would hear if you hired someone to do your taxes. If you are more advanced, you can select each topic that you know applies to your situation. I've never had an issue with this application.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Turbo Tax Software

    Posted
    Dano134
    • My Best Buy® MemberMember

    I ordered the software on-line from Best Buy because it was the cheapest in comparison with other stores. It was even cheaper than my company's discount on the same software. It was delivered in a few days after I ordered it. They sent status updates to my email as to where it was in the shipping process. I had no trouble installing the software. The menus and such were not as clear as I remember when using Turbo-Tax in the past. I find the price of Turbo-Tax software has been going up each year and because of this I may seek alternatives in the future. However it gets the job done.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Overly Impressed

    Posted
    NewGuest

    I used Turbo Tax last year for my federal, and it did fine. This year, I've been quite disappointed. I ran into a problem, and it was very difficult to find any support. When I finally was given a phone number, I was on hold for so long I gave up. The program also entered an incorrect amount on my state taxes and did not allow any way to correct it, so I ended up doing my state taxes by hand. Be sure to review every detail before filing, and don't forget, it costs $19.95 if you choose to efile your state taxes.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Probably use something else next year!

    Posted
    djdeb
    • My Best Buy® MemberMember

    This years turbo tax is much more difficult to use than previous years. It is harder to navigate around the program and more difficult to go back to items you may have skipped, or need to change and adjust. Not all the line items imported properly from quicken and many didn't import at all. Most of the business stuff didn't import at all. They are forcing you to purchase the more expensive product. It took me much longer to do my taxes because of this. I am also tired of dealing with rebates.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Turbo Tax online is better

    Posted
    JV925

    I would not recommend you get this or any other software from them, since you already have an internet connection just go to the turbo tax website. Fill out everything and you are good to go. Some sites like mr rebates (dot) com will actually get you some cashback on your taxes whether you do them online or buy them from bestbuy. A couple others that work upromise and ebates. mr rebates does 8%, 2% for bestbuy purchases upromise does 6% for turbo and 2% for bestbuy

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great software

    Posted
    Anonymous
    • My Best Buy® MemberMember

    I love this version of Turbotax. It's easy and fast to use and has good help along the way. I also like the Live Community where you can ask for help from other users. I've been able to see bugs with the software and ways to get around them. I do think that the cost of filing should be included since the software is so expensive or maybe you should get more of a break each year in the cost if you're a repeat buyer. Overall, I really love it though!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Turbo Tax needs more work

    Posted
    cthom1428
    • My Best Buy® MemberMember

    I have used Turbotax for as long as they have made it. It is not getting easier though. If I enter information incorrectly or want to change it that can be very difficult. The $20 fee for filing a state form electronically is way too high. I do feel pretty secure that all the taxes I filed (me and my 2 sons) are correct and the electronic federal filing is a piece of cake. I like the pdf files and again the transfer of prior info is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good but costly

    Posted
    Lisamj2
    • My Best Buy® MemberMember

    The product is great. I've used it for many years. It keeps track of items I may forget to include in the current year. Some of the descriptions could be a little more simplified. As the tax laws change, the questions are getting more challenging, but the answers are not as easy to understand. Turbo Tax is primarily for people who don't necessarily have CPA's, the product needs to keep that in mind as it continues to grow.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Tax Preparation Software

    Posted
    ootpa
    • My Best Buy Premier Silver MemberElite Plus Member

    Have used Federal and State for years. Tried Tax Cut one year when TurboTax entered the dark side by taking privileged information from my computer -- which it stopped the following year. Tax Cut cost me over a thousand dollars in IRS and State fines when it deleted my stock sales during final review. I missed it in myreview. Went back to Turbo Tax and have been a faithful user since then.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good tax program

    Posted
    VXYZ
    • My Best Buy® MemberMember

    Turbo tax has been my tax program of choice for more than 20 tears. Had professional look at last years return, said I had filed everything correctly. I was unhappy about it carrying forward some information from a previous year without asking. I didn't know it was on forms till after I had filed. Still, I wil buy the program next year. It is much easier and cheaper than a tax person.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    ipodfan
    • My Best Buy Premier Silver MemberElite Plus Member

    I own a Mac and this will run on Mac as well as PC. I asked the Apple rep to be sure. Doing this the first time will take time because it's setting up your profile but from what my relatives have said, it'll go faster next year. Be prepared to pay $19.95 for e-filing your state taxes. Your federal is free. I feel I saved money doing it myself than paying someone. Give it a try!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Tax Time Not Taxing Time

    Posted
    jryward
    • My Best Buy® MemberMember

    I have been using Turbo Tax for over 10 years, and I keep coming back because it is easy and covers all the bases. This year I had to get a new computer and it has Windows 7. Last years file could not be read without some extra work, but I now have some of it done. I am looking forword to attaching this years taxes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This year, I thought it was lacking

    Posted
    BBReviewer
    • My Best Buy® MemberMember

    I have used Turbo Tax for well over 10 years now. This year, it seemed more cumbersome than in past years. The interview process seemed to go back and forth and back and forth instead of just taking me step by step through everything. Still, in the end, I was quite satisfied with the results.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Program To Use

    Posted
    DDuke
    • My Best Buy Premier Silver MemberElite Plus Member

    Best program out there to do your taxes. Very user friendly, if you have any questions the self-help tools will explain everything. Has definitions and examples of commonly used tax terms. Best deal for $50. Includes 1 state download. You can do up to 5 free tax submissions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy & Worry Free

    Posted
    toonboi
    • My Best Buy® MemberMember

    Turbo Tax is super easy to use. It makes doing my taxes worry free. I've used Turbo Tax in the past, and I will continue. It does a great job of updating each time that you log in to do your taxes, and there are great upgrades to the software each tax year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Tax Program

    Posted
    Garcher
    • My Best Buy® MemberMember

    I have used this product for years and highly recommend it to anyone who prepares their own taxes. Over the years I haven't found anything I didn't like about it; easy install, easy e-file, step by step guidance, etc. Can't say enough good things about it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    horrible results form Turbo tax again!

    Posted
    td0629
    • My Best Buy® MemberMember

    Turbo tax was a disappointment for the second year in a row. It 's very hard to go back and make changes and for some reasons put you on forms that you dont' need or want. I had to go back though and manually fix all the errors. WHAT A WASTE OF TIME!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Tax Product

    Posted
    21CarolAnn
    • My Best Buy® MemberMember

    We have been using this tax program for over 5 years. Having the state tax part of the program free is an added bonus; plus it enters all your personal info from last year's return which saves a lot of time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too Many Clicks

    Posted
    Lelander

    In an "attempt" to get one the largest refund or to make sure all the deduction are found, Turbo Tax takes one through too many steps for someone that's not a novice at filling out the forms.

    I would recommend this to a friend