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TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows-Front_Detail

Customer rating

Rating 4.5 out of 5 stars with 388 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 388 Reviews
  • Rating: 4 out of 5 stars

    I have used TurboTax Deluxe for over 20 years

    Posted
    JonTnewuser
    • My Best Buy Premier Silver MemberElite Plus Member

    I have used TurboTax Deluxe for will over 20 years and I do not think I would do my own Taxes if it was not for this program. Yes, there are other tax programs out there but TurboTax is the granddaddy of all of those programs. I started with TurboTax and understand it and it has served me well all those years. That is way I have stayed with this program. The other programs may be just as good, I do not know and I can not say anything bad about them. Reason, is because I never have used them and I never saw any reason to because I was satisfied with TurboTax. I will say that this year had some problems and in my opinion it was the most buggy program that Intuit has had that I can remember. Now I am guessing that it was because of the late time that the Government came to an agreement on the tax plan for this years tax season! Even with those problems I got my taxes done and filed in mid March and I was still satisfied with the program. Intuit corrected the bugs in a timely manner! I will still be using TurboTax again next year! If you have not done your taxes yet all those bugs have been corrected so do not worry about them!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    THE tax filing solution on the market!

    Posted
    Reckncrew13
    • Verified PurchaserVerified Purchase

    This is the third year my wife and I have used Turbo Tax and once again it was a great experience! We ran into a temporary snag when completing information for our 2nd state (North Carolina). It didn't have anything to do with the program...completely user error. Ultimately it was a mistake that would have given us about $4,000 more in returns. Don't get me wrong, it would have been nice, but it would have definitely caused us to get audited. We were able to find and make the correction fairly easily thanks to the layout of the software. I would recommend this software if you are either very good with taxes, or you have a simple return. Also, we were able to price match this product from Amazon which was FANTASTIC! Make sure you use this with any product you purchase at Best Buy! This tremendously helped the value of the product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Accurate, versatile, best value

    Posted
    acuhead
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You just can't miss with Turbotax. It's accurate, of course, but it's also easy to use, and it contains all forms needed. I used TurboTax Deluxe Federal + E-file + State 2012 and it had all the forms I needed. (My income included SS, interest, ordinary dividends, and qualified dividends; I had a long term carryover loss; and I had extensive charitable contributions, both cash and goods. All of this was all handled seamlessly. For anyone with stock purchases and sales, the Premium version would probably be needed. But for me, this worked...and I saved $250 in CPA fees! Great value! PS--I used the included free E-file for the Federal return, but to E-file the state return they want an additional $19, so I simply printed out the state (4pages) for free, and mailed it through the postal service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Tax software handles even complex returns

    Posted
    Frances2227
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The basic tax software worked very well, but there were one or two places where they were not as exact in their instructions as I would like - they would say that you should do this, but not explain why or the impact of doing it a different way. Also, we decided after we started to purchase a second state TurboTax instead of trying to do the non-resident form by hand. The single additional state software was more expensive than the original Federal + state + e-file, and because the instructions were not clear on using two state tax packages for the same federal form, I spent over 2 hours on tech support with them trying to figure out what in the end was a fairly simple fix that should have taken 10 minutes.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT a Mac Application

    Posted
    MacSoftwarePlease
    • Verified PurchaserVerified Purchase

    PC use may be fine, but Mac use is another story. Updates required to reflect existing tax code did not install on Mac, and patches to allow installation of Mac updates are unavailable. Mac support is nearly non-existant. I have used turbo tax on my Mac for six years, always spending hours getting it Mac-ready with updates/patches, support site blogs, etc., but this year was the worst. My sense is that they work to stay PC-ready, and Mac seems to take a back seat (ethically, this product should not state that it is Mac compatible). I am done with Turbo Tax and will use any other product next year. Very frustrated.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good program. Easier to use now.

    Posted
    Oragonyun
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Used to have problems with printing the return when first tried this in 2005, but now works very well and prints great. Don't know about other tax programs, but this is a good one. You can also go to HRBlock after and they will check it free! The one year I had it checked they did find it made a mistake, but I think I caused the mistake. It was a multi state return and they are so difficult it's ridiculous. Since then no issues everything goes smoothly. Expect to spend many, many hours to check and double check all is correct before you print it all./

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Check OS qualifications first!

    Posted
    Uplink
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like TurboTax. I've used it before, so when BB had it on the "Deal of the Day" e-mail, I jumped at the good price- only problem, my MAC os was too old to work with the DVD version. BB wouldn't refund my $, and I had ot buy a more expensive online TT download. I'm still waiting for my supposed refund from Intuit, over a month after I sent the DVD back with an explanation- as instructed.. I'm not happy. BB should have made it clear what OS THE DVD WORKED WITH. I'm out a lot of money for nothing. I like TurboTax, just not the way I was sold something I couldn't use or return!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy to use tax software for self preperation

    Posted
    Ctown216
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used TurboTax Deluxe for 5 years now and this is the first year the software was not compatible with my early 2006 iMac. This proved to be a hassle. I could not use my iMac to prepare my taxes. I had to use someone else's computer and input all of my employment and personal information again instead of it exporting from previous years. I found this unacceptable and this will be the last year I use TurboTax software. I know TurboTax online may be an option on my machine, but other just as capable and less expensive tax preparation software will be seriously considered.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tax software

    Posted
    IckieGramma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the software. Walks me through everything step by step, picks up last year's numbers that are needed for this year. Has all the relevant forms I need and efiles Federal Taxes for free in one easy click and then keeps me informed! I also like that it has an error check in case I forgot something, and also comparisons to what I put in last year so I can see if I have a typo. Wish the state efile was free but I can mail them in. Prints out hard copies and a nice overall view. Looks just like the forms I signed when I used to have an accountant do my taxes!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the non-tax expert

    Posted
    bamajt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This tax software is pretty easy to use. I've used this product for four years now and I like how it transfers your previous years' return into the current return. Walks you through all required areas step by step. It seems to be very thorough but I'm still not sure it finds ALL possible deductions. Being able to file electronically for federal and state and not have to make an appointment with a tax person is worth the price alone. It also gauges your risk of an audit based on the information you provide.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used this companies products for the last 7 years and have never any real problems until this year. I ran into an issue which I could not solve by using the help menu so I tried calling the phone number provided. First call I waited then after 54 minutes on hold the system hung up. Called again and waited another 42 minutes then same thing. I do believe this will be the last time I use this product. Left email message explaining what occurred. They never even replied. Extremely poor customer service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Never missed a deduction

    Posted
    Ferdland
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been working with tax files for more than 30 years. This product makes your personal taxes a breeze, even when you run a small home based business. It will guide you through step by step, making suggestions to correct or add. It's use is so intuitive that I just let it guide me, instead of "doing it myself". The product has the latest updates from IRS and it checks every time you open the application. I have 100% trust in its advice. I recommend it to any beginner and professional.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple like always

    Posted
    jazziefayerz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my 4th year using Turbo Tax and as always its simple and to the point! I am never disappointed and sleep great at night knowing that it's pretty much accurate. I love that it loads all the information if you keep your files on your computer from the previous year. It's only an additional 20 dollars for submitting your state return and free for the federal return. I tried to download the e-file version on Best Buy but after reading the reviews I would advise just getting the CD.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    There is a flaw if you have a HSA

    Posted
    taxedtoomuch
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The product is similar to that used for past years so that helps. However there is. flaw in the software that Turbotax refuses to fix. If you have a health savings account but did not have a high deductible health plan in 2012 the software will not let you e-file. There suggestion is to say you did have an HDHP in 2012. This does effect any amounts. They blame the IRS for this but I cannot ind any evidence that this error is present on other tax softwares. Other than hat it works well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A well thought out product.

    Posted
    clergy247

    I've been using Turbotax for years. I really like the step by step process it uses and the way this program plugs in the right figures in the right forms. The IRS has tried to make tax preparation complicated, but Turbotax has made it uncomplicated. This program even follows the thread of clergy income and clergy expenses and special issues. Using Turbotax year after year allows it to fill in the repetitious information automatically. It's a quality product and I'll keep using it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Seems some Disc's are corrupt

    Posted
    Lacy377
    • My Best Buy® MemberMember

    I've used Turbotax for years and always loved it. This year...not so good. Some entered numbers would change to a different number. After I was finished with my Federal return, Turbotax reviews the return for any errors. I had an error and when I hit the continue button (to fix the error) the whole program would shut down and the Ituit web page would come up. And I can't seem to find anyone to help me...even their support team, which, by the way is a 45 minute wait at minimum.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked great right from the start!

    Posted
    Carotenoid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using TurboTax for over five years and started because of my work as a part time consultant. It not only made my business related taxes easy to do, but also made my normal tax return easy. In 2012 we had contributed clothing to charity. TurboTax made calculating an honest fair deduction a quick easy task. The automatic transfer of federal data to the state return made completing my state return a matter of minutes. I'll definitely keep using it in the future.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast, Simple, Accurate

    Posted
    SomethingWicked
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using Turbo Tax for many years. I file Mine, both sons, Mother and Mother-in-Laws taxes all using this single product. Turbo can import all of the information from a previous years filing which saves having to re-enter a lot of the information each year. Free Federal E-Filing is great., wish the State E-Filings didn't cost $19.95 but unless I am receiving a refund, I mail in the returns. I got back my Federal Refund in less that 10 days with Direct Deposit

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    TurboTax is a great tool during the tax season

    Posted
    Howard567
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using TurboTax for almost ten years. Straight-forward and very easy to use. The ability to import from prior years has been a key reason I stayed with TurboTax. The time saving factor by not having to input all of your important info again & again makes it an easy filing process that is worth the price of the software. It's less expensive than a professional filer and much more thorough than I'd be on my own. I would recommend this product to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great program

    Posted
    CTLElf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used Turbo Tax for a few years now and am very satisfied. As long as you have your info in order and ready to go it's great. Very user friendly. More work involved for the first time user as you need to set up all your info, but imports all that for the next year. Great prompts and comparisons to help you. I started using Turbo Tax after having a professional do my taxes and was not pleased. This actually gives me more suggestions than they did!

    I would recommend this to a friend