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TurboTax Deluxe Federal + E-File + State 2018 - Mac|Windows-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1138 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 1,138 Reviews
  • Rating: 1 out of 5 stars

    Easy to use buyer beware

    Posted
    jeff
    • My Best Buy® MemberMember

    I have used Turbo tax for 15 yeas and its easy soft ware to use. But be careful! My 2015 taxes were recently audited and errors were found. I contacted Turbotax and after 4 hours on the phone they confirmed the errors and advised me to submit a claim. There software had incorrectly transfered information and did not alert me to additional tax form that were need in my 2015 tax return. Turbotax than contacted me and tried to blame the errors on me stating that I was at fault and there software was working properly. Turbotax does not stand behind there 100% guarantees! The IRS still hold you accountable for errors if your tax returns are not prepared correctly. Be careful using Turbotax because you are ultimately responsible for filling out your taxes correctly! Buyer beware.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok, does the job

    Posted
    Vipre77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Gets the job done but I wish it would give me a better idea of where I stand while itemizing deductions on my federal return. Am I only $1000 away from exceeding the standard deduction amount or am I $6000 away? If I’m nowhere close to getting over the standard deduction amount, I don’t want to keep wasting my time entering a bunch of charitable donation information that won’t be used anyway if I don’t have enough to make a difference on my return. Also, there were a number of items that weren’t very well explained in terms of eligibility for certain credits and what kinds of things I could enter in various sections. I ended up having to go search the IRS website for their instructions on the particular form or worksheet I was working on for information that I expected TurboTax to explain. If I have to look it up on my own, then TurboTax isn’t adding much value here. I could be doing all of this for free directly through the IRS website’s e-file. The big benefit I’m seeing with this software is the review the software does to try and find mistakes or missing information on the return. It does help you avoid those kind of mistakes. Also, is it just me or does it seem like it’s getting more expensive every year to use tax software like this or TaxAct? Next year I may skip this software and do my taxes manually directly on the IRS website with their fillable forms.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A Good DYI Tax Filing Option

    Posted
    Daddio
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Many of us are conditioned to pay a Tax Preparer to do our taxes for us each year, but Programs like Intuit Turbo Tax are a good simple way to save any Tax Refunds for yourself. If you are able to maneuver through and use programs like Word or Excel, Intuit's TurboTax will be easy to use. After the first year it's even quicker to use since it remembers all of the information you entered on the previous year's tax forms and uses that information to populate many of the boxes in the next year's form. As you make entries and answer questions resulting from your entries, TurboTax will present you with the forms you need and suggest ways to save on next year's taxes. It does an audit at the end to suggest areas in the forms where you might want to re-check things. I've been using TurboTax for many years and have never had any problems with it. By doing your own tax forms, you'll learn a lot more about you tax liabilities than you will from the average in-and-out tax preparer. If you live in a State with no State Income Tax (like Florida), you can save even more money by buying the Federal Tax Only version of TurboTax.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for FED/STATE tax filing

    Posted
    Flash
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used this version of TurboTax for many years. The software disc loads into your computer and after initiating your filing, any additional updates are downloaded accordingly. Prompts are provided for all filing entries as you proceed to enter personal info, income, deductions, etc. What's nice too is that on subsequent years filing using TurboTax, your personal info is automatically retrieved from your prior year's backup on your computer. One state form download is free. The FED tax can be E-filed at no additional cost, additional fee for E-file for state. I have tried other brands for tax filing and find TurboTax the easiest to use, most accurate, and dependable customer service for any questions regarding your filing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy, Accurate, Fast way to do Tax Returns

    Posted
    BobN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have been using TurboTax software to do my tax returns (married with child) since at least 2004 and am always confident that I am getting the lowest tax rate (Federal & State) available to me. The accuracy of my returns is guaranteed and the EasyStep data entry takes you through the entire process of entering all the information you need for getting the best results. TurboTax also imports all the data from your prior year's tax returns (assuming you used TurboTax to create them) and avoids the hassle of re-entering a lot of the same information each time you do your taxes. Highly recommended!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Turbo Tax Has Made Doing Taxes Easier

    Posted
    Strucen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I ordered and have been using the TurboTax Deluxe Federal + E-File + State 2018. I have been doing my taxes with TurboTax now for about 20+ years and it's always been an excellent tax preparation software. It's also great when you file the next year and it automatically transfers the information you need from last years return. It was on sale but beware. I had earned some income from another state and had to purchase a second state for more than I paid for the root software. It was still easier and more cost effective than hiring someone else to do my taxes. I will continue to use TurboTax and would highly recommend to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great everytime...

    Posted
    ClayMon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used Turbo Tax Deluxe for well over 10 Years now and even had my brother in Law (who is a CPA) do our Taxes to check the difference in deductions and with our donations and everything. Guess what....Turbo Tax did just as well as our Brother in law, and by using Turbo Tax, its great that we don't even have to bother him by adding our Taxes to his workload. (He even recommended Turbo Tax to us because he uses Quick Books himself). I actually told him afterward that we already use Turbo Tax....but I just wanted to check to see if we may have been missing anything...and the good news is...we weren't!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well with a little patience

    Posted
    Jimw4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was our first experience with TurboTax. The Deluxe version worked for us. We filed schedules A, B, D, and E along with their supporting forms. We used a different company last year and were self filers exclusively before that. The patience reference was in getting used to navigating through the program. It did not take too long before we felt responsibly so. The key to filing is to have all of your paperwork from income sources organized. It helped to have a working knowledge from being self filers in the past. I would recommend using TurboTax. It certainly was both time and effort efficient for us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Taxes Done Right

    Posted
    Rom623
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TurboTax has been my go to product for tax return filing for many years. This year is no different. With the new tax laws I wasn't sure if there would be an impact (there really was!), but I knew TurboTax would get it right. My biggest complaint was that the product purchased online didn't say anything that I could find about it being a CD only (I don't have a CD/DVD drive on my computer.) So I had to improvise, which made it more difficult to use. A downloadable version should be included. Also, I'm ticked that I need to spend an extra $25 to file the state version. Otherwise, a good buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well worth it

    Posted
    Mountainman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Finally broke down and purchased this after years of doing return on my own, and it was well worth it with all the changes and new forms. Really helped doing returns for myself, in-law and kids. It's a pain they charge to e-file the state, but CO has free program online so you can just re-input the data after preparing in Turbotax. Advice for those with lower income - check online for free filing version. If you meet the requirements they e-file free fed and states. I wish I had done that for 1 college student with 2 states to file in.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than doing it manually (not anymore)

    Posted
    Simple
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Turbo tax was very useful when I was able to itemize. With the new tax code and higher standard deduction I pretty much could have done this without the turbo tax guidance. Nice that you can file free with federal but they get you when you have to pay for state. No matter what they will find a way to make you pay more. Last year when I had to file an amended return they were not clear on the directions and were not much help when I called them. Had to figure it out on my own.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    TurboTax Does It Again!

    Posted
    Niie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Typical TurboTax release. The price hasn't changed since last year. If you are organized with your tax information, the product will take you an hour or two to install and complete your 2018 tax return. The only real issue to be had is the cost to e-file at the end. For the price on the box you should be efiling both your returns for free. But the whole process is easy and you can contact a specialist if you have issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I've used turbo tax - it's old enough to drink

    Posted
    picktownboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used TurboTax since 1988. I've found it to be accurate and reliable. It's easy for my wife and me to do our taxes quickly. For the heck of it I looked at the Form 1040 from 2017 and the yet to be populated form for 2018. I'll be very interested to see how we fare with the new tax laws. All that aside, I'm confident that with TurboTax my product will be done right. I just wish they included free state tax filing in the price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Product did not fulfill its commitment

    Posted
    Steph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchase the product disc so I get 5 federal files and 1 state efile which meets my family needs. They corrupted the print function so I could not print the states for the additional 4 state returns. When I called their help desk they were rude, unfriendly and practically accused me of trying to do something wrong. They told me she was instructed to terminate my call. This is no way to treat a customer. Next year I’m switching service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Useful, easy

    Posted
    Joe2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Turbo Tax for my returns for ten years or more. I like that it "asks" me questions as I go, and also provides answers to questions I might have along the way (such as "What is this?"). There is an occasional loop or blip (as the case this year, about flood and storm damage--even though I said I didn't have any, it persisted in asking if I used MDR money to replace or repair damages...?). But overall, I like the software and trust it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    S/W for the average person

    Posted
    HooksettTechDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While its not everything I've heard about it, its an acceptable application for those that are not familiar with the tax laws. I've been filing my own returns since the 80's, and this application was more effort than just scanning the new tax code. Its just ok, not an earth shattering application, designed for those that need help and are not familiar with filling out tax forms. Big plus 5 free e-files with fed and state returns, makes up for the cost.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    State efile fee too high

    Posted
    Freefreeno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They raised the already too high state efile fee $5 more from sending my mother’s return to my return three days later. $19.99 to $24.99. I have been using turbo tax for 16 plus years, and with the free free free commercials I’m sick of it. So not very likely to purchase next year. Would like to see the state efile fee to be free like the federal return. So with the software an filing fee it cost me $120 that’s not even close to free.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as last years turbotax.

    Posted
    JKlein
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With entire new tax year and many new items in this years taxes there was very little explanations of what tax items were changed. An example of what I mean. With the changes that have taken place from 2017 taxes to 2018 taxes an explanation should have been made to explain the changes and why. State taxes included a deduction of $ 20,000 but had to print out the final 104 to see if it was included. Still don't know if it was.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent step-by-step process

    Posted
    TechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used this product for 25+ years. If you have some experience preparing your returns, TurboTax is very intuitive to use. If not, the step-by-step process is detailed and will walk you through your tax situation easily. If you need to amend a return, the 1040X is included in the package. You can prepare and file returns for multiple states if you moved during the tax year. It also has a reasonably good help function for each line on the tax form.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Purchased for my mother

    Posted
    klbst710
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this software for my mother, as she uses it every year. I was told that it came with a download code because her MacBook Air does not have an optical drive, nor does she have an external. I found a post in the other reviews on this page to call TurboTax to push the download through after creating an online account. She was able to get the download and did not need to purchase an external optical drive to get the job done.

    I would recommend this to a friend