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TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1153 reviews

98%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 1,153 Reviews
  • Rating: 5 out of 5 stars

    Solid, as usual

    Posted
    Steve629302
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using TT for over 15 years now, and it has never let me down. Admittedly, I am a fairly simple 1040 long from without any special stuff (rental props, multiple jobs, etc.). So, my return is fairly straightforward. As stated above, sometimes it is hard to understand what to do and what to enter on a new subject. We started a HSA this year, and I had to read up quite a bit to understand what to enter where. It all worked out in the end, though. My 2nd biggest nit with TT is that they try to upsell all the time in the product (audit defense, upgrade to Premier for capital gains, etc, and so forth). I bought this product because I KNOW what I need/want. I wish there was a menu option to turn off the upsell cr*p. Other than those 2 small things, I love the program. Saves me lots of money over using a tax pro and lots of time over doing everything manually. I would highly recommend for most people with normal tax situations. (probably 2/3 of us).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy, but problems

    Posted
    Rolph
    • Verified PurchaserVerified Purchase

    After a few years of using H&R Block software, I went back to Turbo Tax this year. On the plus side it is still far easier to use and much less confusing than H&R Block. If I had to the full price for both, I'm not sure I'd say this one is worth the extra money especially if your taxes are simple. But the thorough explanations and easy guidance makes Turbo Tax take about half the time of H&R Block. The BIG problem I had was an error I encountered in the program. If you share custody of kids, the software may inaccurately allow you to claim the Earned Income Credit for them. If you don't catch this and file inaccurately, you could end up with too large a refund and in the even you get audited have to pay a huge amount back to the IRS. This has really shaken my confidence in this software and I'm not sure I'll use it again next year. The software still performs well. Just be sure you're paying close attention when entering your information.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Turbo Tax works but most can get free tax help

    Posted
    ProjectionAgency
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Turbo tax handles income and deductions as needed. Helpful with Its deductible values in completing charity goods deductions. Nice downloads and forms completions for investments - sales and dividends. It provides a step by step system and provides free online filing for federal return, very nice and easy to use. However, the price remains high year to year. I understand the IRS and congress love to mess with the tax code, but for what they do Turbo Tax basic design and structure repeats every year. Should not cost so much to update tables and incorporate new laws and regulations. But, they have a lock on the public. For most people with wages, retirement income, and little investment activity, I recommend save your money and look to free filing help in your community or do it yourself. This is likely the better solution for at least 75% of those filing tax returns.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Wouldn't Load - again!

    Posted
    FreddyMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was once a professional tax preparer. I've used Turbotax for more than ten years and loved it, especially its ability to track pertinent data and tax history from year to year. But alas, for the third year in a row, it wouldn't load on my HP desktop running Windows 7 Pro. This is the only software I've ever had a problem with on this machine. I worked with several techs last year on the same issue to no avail. In fact, their efforts seemed less than well informed. I tried to contact Intuit during the off season to get it resolved but found I could not get a live human to help or an answer on any forum, blog or FAQ. It does load on my Dell work laptop running Win 7 Pro. So I now have three years of Turbotax plus personal data on my work computer. I now resolve not to use Turbotax in the future and move to something more compatible with home hardware.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Home Tax Software

    Posted
    WAGinMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TurboTax Deluxe edition is an awesome home tax preparation software package. I've been using it since 2008 and would highly recommend it to anyone who takes other than the standard deductions. It's easy to use for a beginner due to all of the helpful questions. Yet, it's also easy to use year after year because it retains basic information (saving typing it in again) and you can go straight to any area of the tax preparation you want to (which is great for making updates after the initial data entry). I like being able to start on my taxes in January and keep adding contributions into early April as my spouse finds more and more of them hidden around work and the house. Other tax software may be good too, but I've neve had any reason to try them because TurboTax is so great to use!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better Every Year

    Posted
    UnReadyShare
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've used Turbo Tax for 10 years or more now and I have to say that this year's edition, while not much different than last, is probably still the most refined and easy to use yet. Each year the flow gets slightly better and the explanations and content a little more thorough. In years' past I've been frustrated with their approach of building the program for "dummies" and not providing any explanation for what is happening in the background but I think they've improved this slightly and keep the user more informed on what's going in to the final numbers. My only complaint this year is that if you need to purchase a second state (which I unfortunately do) it's almost as much as the entire federal and first state program.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than H & R Block

    Posted
    Causeiamthetaxman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used Turbo tax the last two times I have filed, mainly because ease of use, compared to H & R Block. It checks for updates to make sure that it is current, but I file for taxes in multiple states, and it looks for all the updates , Federal and State(s). With H & R Block I had to down load specific out of State forms, cause it would not update all the forms I needed. Kinda defeats the purpose of spending 60 bucks for tax software! The only draw back really, is having to pay for additional states, then paying to e-file them too, I mean really, how many times do you need to dip into a brothers pocket. All told I was out an additional 80 bucks on top of the initial 60. Driver beware!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Walks you thru EVERY step

    Posted
    BirdmanJV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using TurboTax for at least 15 years. I couldn't imagine using anything else. The software makes the entire process run smoothly and quickly (after years of use and 'practice', I've actually been able to get my taxes done quicker and quicker each time). It walks you thru the process, explaining any question you may have and alerting you to things you may not realize (I've gotten an abundance of tax credits I didn't know existed due to this). For all of these reasons, I would recommend TurboTax to ANY type of user (there are several different versions). You can rest assured that you're getting it done right and getting your refund back fast when you use this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works, but still could be better

    Posted
    Fear24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    IF you understand taxed, this program is wonderful and excellent. If you don't fully understand them, you could have some issues. Some of the questions aren't asked in a simple way that most non-tax professionals don't understand. The help button isn't really helpful. I've been using TT for 15+ years now, and it's definitely better than years past. It still has room for improvement. The online community, i haven't found much help with that over the years. On the plus side...if you plan to itemized and you donate...use 'it's deductible'. it is so easy and useful. Just make sure you have good records (lists & pictures) of items donated. I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very impressed with TurboTax

    Posted
    Joel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second year using TurboTax and I am very impressed with the product. I had a problem with my return that required me to use their customer support. The representative was friendly, concerned about my problem, and helped me identify and solve it quickly. Overall, the product and customer service are outstanding. TurboTax is not inexpensive, but the price is in line with other software and Best Buy offered several discounts leading up to tax time which effectively lowered the price. The only negative is having to pay an additional fee of $20 to e-file the state return, but I suppose it's still better than having to mail in all those forms.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cost Effective and Easy to File Taxes

    Posted
    JimmyK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've filed both mine and my parents taxes this year, there were a few little bumps in the road, but were pretty easy to figure out. I used the phone customer service a couple of times, they were nice however not really tax advisers more like program advisers. To get to the phone service could use some improvement. All said and done this was my first time filing on my own and I think it was pretty easy I will be using Turbo Tax again, the cost savings from paying a CPA a couple of hundred dollars vs. a couple of hours of your time is worth it. Once your info is in your computer and the program you can carry over and just update it the next year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good mid-level tax prep program.

    Posted
    evb99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good, solid tax prep program with many feature for those who like me are self-employed. It was recommended to me as an alternative to hiring a professional to handle my more complicated taxes, and it did the job acceptably. On the down side, it could use a little more work on making some of those features easier to use, and I was very disappointed in the limited amount of online help available - it is obvious that they make that deliberately vague to encourage you to pay more for their live help service. Still, if you know even just a little about organizing and filing your own taxes, this program will make the process much faster.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good. No show stoppers.

    Posted
    LateNiteReader
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My deductions are not very complicated but there is a need for a few supporting worksheet calculations. The software does a reasonable job guiding one through the needed data. However, a number of the data prompts use arcane accounting terminology and the supporting explanations don't always translate the terminology into plain laymen explanations very well. On the positive, I have been using TurboTax for preparation and organization of filing data prior to passing the paperwork off to accountants. I have been able to use TT to find errors in the accountants work and been able to have accountant correct the problems prior to filing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SUPER EASY AND VERY RELIABLE!

    Posted
    lewpus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I left my tax guy behind about 7 years ago... tried HR Block online... I wouldn't use anything but TurboTax. Never been audited (YET... KNOCKING WOOD). My accountant said our taxes were getting more complicated and I was paying nearly $200. This is a much better value and with Audit Defense, I don't need to worry. I also use Quicken so these 2 programs work seamlessly together. Plus now that I have one son who works and is in college and another one turning 16, I can file their taxes as well. The bonus and discount by buying off the shelf at Best Buy is cheaper than renewing/buying online and I have the CD as a back up if I need it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    10th Year Using Turbo Tax - Saves Previous Years

    Posted
    SEASIDEGAL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love using Turbo Tax. It saves all my information from previous years and walks me through the process by asking questions. There are areas where you can get help if you don't quite understand the question or calculation. The deluxe package has also a good small business Schedule C that works well. The only negative I find is that the price goes up about $5.00 every year. Doesn't sound like much but after 5 years that's another $25.00. I was able to buy it on sale at Best Buy so that helped. The E-filing is nice and very easy to do. You will know when (about 1 day later) that your return has been accepted for processing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    TurboTax - old faithful delivers again

    Posted
    mikelip712
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Once again TurboTax is the "old faithful" of the software world. Intuit has kept a good thing going by keeping everything affordable & rewarding those of us that like to file early with January savings, and Best Buy made it easy to buy using the instant rebate. TurboTax is always easy to use, whether you know exactly what you're doing or not. I can skip ahead to the areas I know I need for my own return, but I helped my mother-in-law do her taxes this year so we used the tutorial to make sure we covered everything for her. I'm a faithful TurboTax user for 20 years now, and have no intention of changing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes doing your taxes reasonably painless

    Posted
    R4BB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used TurboTax for over 10 years. I used to have my taxes done by professionals, but got tired of finding errors. TurboTax has improved year by year. It is easy to use, very flexible. It will do an interview and ask about all areas of income and deductions. You can also override and make your own entries. I have a medium complicated return (W2, 1099 INT/DIV, 1099 B, Limited Partnership, variety of deductions) and I feel very confident that TurboTax asks me the right questions that will allow me to maximize any deductions and minimize my tax liability.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable tax program

    Posted
    TurboTaxfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used Turbo Tax to prepare my personal and family tax returns for over 15 years. Transferring last year's information makes each new year easier to start. My tax situation is fairly complex, with a home business and numerous financial accounts, but I have never found a situation the Deluxe version can't handle. This version comes with one state return, but if you need multiple states each new one can run $30-$40. I find the interview format easy to use and have the comfort of Turbo Tax's guarantee in the event their program causes an audit adjustment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Turbo Tax will help you to easily finish your taxe

    Posted
    MiloisaBear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Turbo Tax makes doing your taxes so much easier. Calculations will populate additional fields for you. If you have used Turbo Tax for a few years, it's helpful to see a comparison of past years-how much you've paid in taxes, refunds received, your taxable rate, income, donations and so much more. This can help you strategize for the next tax year. User needs to be aware that if you enter data incorrectly Turbo Tax may not catch it. It will run an error check which is helpful, but if you enter wrong amounts, you can't expect Turbo Tax to know this! It's intuitive but not a mind reader.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Have used for six years....but

    Posted
    Beaper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have used Turbo Tax for 6 years, but this year had issues. After updating it before we started, we got to the end, prinetd the returns, but it would not submit. It stated that we needed to update (which we had already done). After calling support, and being on hold for 40 minutes, we saved it, reopened it, and it went through. However, in the process, something changed and our state return was suddenly $220 dollars less. After calling support again, and holding another 30 minutes, all they could tell us was that we would need to do an amended return. AARGH!!!

    No, I would not recommend this to a friend