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Customer Ratings & Reviews

TurboTax Home & Business Federal + E-File + State 2012 - Mac/Windows-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 56 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 56 Reviews
  • Rating: 2 out of 5 stars

    TT has been disappointing the past 4 years

    Posted
    TIOMANDO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Turbo tax (tt) seems to be offering less and less over the years. I kept buying it hoping for improvements but was disappointed again. The forms appear current and the return to be correct. However(tt) no longer offers help in scenerios that effect many self employed persons using their product for tax returns. There was a time when you viewed video tutorials that gave you examples on how you can maximize on your deductions. Now i'm left with the feeling that the software isn't current neglecting business and homeowner situations that would offer more deductions. I couldn't believe that in one situation (tt) asked me to contact the IRS for information on the subject excuse me i'm doing my return on friday evening it has to be post marked MONDAY! I feel as though I submitted my return losing on valuable deductions. Its ashame a product becomes popular because it was great ONCE and the makers begin to slack off from the premise that made their product a household name. Guess I'll try another sofware next April.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Thorough and accurate handling of your taxes

    Posted
    Garcon31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this software every year so it carries over all kinds of history. This saves much data entry. For example, information about employer(s) automatically populates and you only need to plug in the numbers from your W2. It can also import complete W2 information directly from some employers and financial institutions. My wife works for a large hospital and we could pull in her numbers with a button click. The interview style (if you choose it) is very thorough and ensures you do not miss any areas in which you might have a deduction. You can visit all areas and manually review each section, as well. Another nice feature is electronic filing which is not only far faster to hand in your forms but saves printing and mailing time/costs. Provide your bank info and any refund owed you can be electronically deposited to your bank. Nice!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and easy!

    Posted
    JeanSebastien
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A quick and easy process to do your taxes. If your papers are all available and in order in front of you, taxes are done in 2-3 hours max. Results may vary!!! Of course it depends on how comfortable you are. This being my 3rd or 4th year I do it with TT, I get done quickly, the longest part was entering my charitable deductions because I was itemizing stuff given to Goodwill through ItsDeductible and had a ton of stuff to enter. If you use ItsDeductible each time you make a donation instead of at tax time, it will be even faster.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Product did not match what was calculated by a cpa

    Posted
    cresen
    • Verified PurchaserVerified Purchase

    Working with my personal account and a business account when numbers were placed in the proper locations the results were staggering. A review of the data its location in the software and verification of the numbers. I took my same data to my CPA my taxes were 2500 less than the software. Obviously not easy to use. I am dissappointed after retirement felt I would be able to go this route. Sorry I purchased it should have downloaded copy from website and paid when it was right. Never used

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I always use TurboTax - Love it!

    Posted
    Robinlv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love TurboTax and have used it for the past 10 years or so to do my takes myself. I usually only have to deal with personal taxes, but this year I started my own business, so I had to buy a more expensive version and it was a bit more complicated (but that is not the software's fault). I trust myself using TurboTax vs. having someone like HR Block or others do my taxes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Chambergal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good product - will buy in the future. It SHOULD include one state E-filing for the cost of this product - it's pretty pricy for something you breeze right through. I'll shop around next year. In order to e-File state, I had to pay an ADDITIONAL $19.99. Product was $109 with tax just for Federal!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Thorough and Efficient

    Posted
    Dubyel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used TurboTax for years. I like the step-by-step walkthrough and the fact that if automatically pulls my info from the previous year to get started. Also like that you can purchase different versions for as much or as little as you need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great program, priced too high.

    Posted
    rich7373
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    This software is outstanding. Been using it for years, but price has risen too much. Should be offered to repeat users at a discount. I think is odd that all retailers offer this at the same price. A bit of collusion happening here?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great software for the everyday tax payer

    Posted
    Tootie24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great tax payer software for the average consumer which enables you to keep more of your own money instead dolling it out to some paid tax preparation company who really doosn't care about you but their own profit or bottom line.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Have used this product for many years

    Posted
    Cowgurl103
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this product for many years and I love it !! All you have to do is follow the step by step as it carries you thru everything you need. If you have a problem, you just type it in and it will show you where to go !!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I have been using turbo tax for over ten years

    Posted
    MENACE54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Over the past ten years I have been using Turbo Tax and have always been pleased with the results. Being able to move around within the program to various steps and make adjustments where necessary makes it work for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good program

    Posted
    jimmymac43
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Makes tax preparation simpler than manual calculations and is much less expensive than using tax preparers or accountants. You have to gather all your info anyway, and this makes the tax form/calculations etc easy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Brings simplicity to doing taxes.

    Posted
    robwenzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I do not feel comfortable doing my own taxes, until i found turbotax. It was recommended a few years back by a friend. With my own business, rental property, and investments to deal with, turbotax eases my fears.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helped me get a great refund.

    Posted
    Ltbsmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went with this product after having a tax preparer for many years. It was a great step by step format and I got a refund that I wasn't expecting. I wouldn't have been prepared for some deductions otherwise.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    compelet software

    Posted
    Fastbuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Thought I bought the complete package then found out extra charges apply. was pretty easy to walk thru the program. Need to have some sort of cost on the outside of the box, for state taxes.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for military members with complex taxes

    Posted
    MrShapes
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    The process required for military personnel where the member and his/her spouse work to properfy file taxes could have been automated and built into the tax software for as much as it costs.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent and Easy to use

    Posted
    DaveSt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using TurboTax for more than 10 years. I still find it to be very easy to use. The last two years I have stepped up to using it to include my business. It has been great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Check Computer Specs

    Posted
    Chuckye
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If buying this for an Apple computer, you must have a Mac OS v 10.6.8 or later. Will not work on earlier operating systems. The outside package does not specify this clearly.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this program

    Posted
    QBall32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Intuit makes some of the best products ever. With this product one can walk through the program and file their taxes rather very simply. Just plug in the info when prompted.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and easy!

    Posted
    Deldestruction
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Especially after initial use,start up is super quick each year after and taxes are done accurately in no time. Walks you through and double checks everything.

    I would recommend this to a friend