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TurboTax Home & Business Federal + E-File + State 2018 - Mac|Windows-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 253 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 253 Reviews
  • Rating: 1 out of 5 stars

    Turbotax crashes on Mac

    Posted
    GamecockInAtlanta
    • My Best Buy® Elite MemberElite Member

    I have been using TurboTax for 20 years. I purchased the product in early January. After install, the first Turbotax update installed and all was well. I started our returns. Then a few days later, Turbotax updated again. But, after the update, the program crashed on startup -- every time. Based on the Turbotax site, other users were having the same problem. Since a roll-back on a MAC is not easy, I was stuck with a broken product for a week -- until a new release fixed the problem. Fast-forward a month -- After receiving all tax notices and documentation, I attempted to restart my tax entry. Again, when I started the app, it wanted to update. As I said, I've been using Turbotax for decades. So, this is normal. Unfortunately, after the update, the app crashed again on startup. I posted the issue on the Turbotax site with the crash message file. This file was also sent to Apple. A new update was released last week, but it did not fix my crash issue. So, I've been stuck for nearly 2 weeks with a crashing product and no idea when this will be fixed. This is happening too frequently. I don't want to use a Tax website because I don't trust them with my information. At minimum, the product should work or provide an easy option to downgrade from the last update. As of now, I don't have may options that make sense on my MacBook.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable year after year

    Posted
    TTNH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using TurboTax H&B to prepare my annual taxes for many years and it's always served me well. Although Intuit offers a free, online option, it's somewhat limited. I need to file a Schedule C (among other forms as well) , so the H&B installed version works the best for my needs. The TurboTax package includes up to five free federal electronic filings, which is convenient for those families that must file multiple tax returns. I can't say whether you'll get a bigger return using other software, or even by hiring a tax accountant, but I can say that I've never been disappointed with TurboTax.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Too much minutia and poor importing prior yrs.

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would recommend this product. However, explanation of non deductible items such as energy efficient improvements. Ask for prior year info only for 2017 when I have 5 years of TurboTax on my computer, and it doesn't search through these years for tax related documents(such as stock transactions. It keeps on getting more info when loading, and does not explain what has changed. Otherwise this is a very comprehensive product, but I would suggest using an accountant unless an individual is quite knowledgeable to begin with.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to use because it’s step by step but things you don’t realize until the very end when you’re ready to file.... like you can’t file online without a PIN number and If there was a ever previous PIN number that you don’t know or have access to you can’t proceed online....so don’t wait till the last day because you might have to print out and mail paper taxes after all. And the disc doesn’t have an easy way to contact turbo tax. You have to look up the contact info yourself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Relatively easy to use for business

    Posted
    MissAmi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This downloaded quickly and easily to our laptop. We used it to file business and personal taxes, and it was relatively easy to use. We had to do some searching for a few things that were not placed on the forms through the questions that it guides you through; the search function could be easier to use. All in all, we were pleased with the product and will use it again next year. It should be easier, as it saves the information from the previous return, so it shouldn't be as much work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better Priced than Online version

    Posted
    Revbuster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the software package because of the deep discount Best Buy was offering. I had used TT's online version in prior years, so I was skeptical how the transfer process would work. I followed the TT instructions to transfer from online to software and it was as easy as they promised. I am a very happy camper since I saved about $100 by switching to the TT sofware version.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Business Taxes

    Posted
    PBailey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used Turbo Tax Home & Business for about 12 years now, and always come back to the same product because I'm so happy with it. It allows you to do your taxes for your small business as well as your personal (home) taxes together without having to go to separate software. It really helps to see how your refund / taxes due adjust per entry. And it makes it simple to itemize for business deductions. Excellent product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Constant crashes

    Posted
    TurboJunk
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used this software for over 10 years. This is the worst version ever. TurboTax keeps crashing every few minutes. There is a long thread of many people having the same issues. Clean installs, re install, saving at several points all are useless. DO NOT BUY. TurbroTax has not responded to any IT inquiries. This applies to Premier, Home and Business and Deluxe confirmed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy step by step directions

    Posted
    TaxDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Turbo Tax for many years. Very easy to use. The software guides you through each step or you can select categories you know you need to explore. The worst feature is the additional price you have to pay if you need to prepare a return for more than one state. Not good when you have kids attending college out of your home state and have a job while at school.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I'll stick to the online version

    Posted
    Pgs1974
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to save over the turbo tax online version I've been using for many years. This is a bit more cumbersome and even though the state is included there is a 19.99 e-file fees for state. At the end of the day you save around $20-30 which is not really worth the hassle of downloading and maintaining all your tax stuff yourself on a computer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best tax software around

    Posted
    Pedro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    BESTBUY has the best prices and discounts. TurboTax is easy to use. Just gather your tax documents and expense info and answer the questions as Turbo Tax does all the math. The review section is also excellent. It lets you know if there are errors or missing information. Turbo Tax helps you get the most refund you are entitled to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes the difficult easy

    Posted
    soundbar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was planning on just using it to prepare me for the meeting I would have with an accountant, but the program stepped me through everything and with the automatic connection for my stock account everything that I though would be difficult was very easy. Try using this before thinking it is just to hard to do your taxes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    GotLove
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TurboTax is easy to use and you are able to go back over details. Also you can save progress and start where you left off. One downside is you have to use the full social security # from other people. Independent contractors sometimes only get the last 4. This means I have to print and mail instead of e-file.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Good Tax Preparation Software

    Posted
    fagian45
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using TurboTax software for over 10 year. The program is very user friendly. Having used previous versions, you basically know all the steps the programs asks of you. It will open previous year results and compares them to this years conditions. I have rentals to account for, the Home and Business edition is ideal,

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    My final determination will come when I file.

    Posted
    NewSurfaceBook
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am keeping fingers crossed for and better experience this year. After using this product for over ten years last year I failed measurably. It kept failing during transmission and Turbotax could never figure out why. I finally had to pay my accountant to file. I thought I would give it another try.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Tax Preparation Software

    Posted
    Missy123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have used TurboTax for many years in a row. We think it is the best tax preparation software available and is reasonably priced. Using TurboTax is especially important for preparing taxes this year due to the new tax code. It automatically updates the software when new tax information becomes available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Freelance Lifesaver!

    Posted
    RichieArt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been a freelance Illustrator for the last 5 years, and Turbo Tax Home & Business has been there for me every year. With how easy this program is to use, I've never thought twice about hiring an accountant and have always managed to get a refund. Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loyal TurboTax user

    Posted
    Stacy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    2018 TurboTax is just as good as prior years. I’ve been using TurboTax since about 2010. They do try to sell you additional stuff with the questions asked when preparing your return, like, do you want audit defense for $59. Just click NO if you don’t want that or anything else they try to sell.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    TurboTax-NOT the free version

    Posted
    PaidTooMuch
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What else can be said? Reliable, predictable and consistent. That’s why I use TT. Having said that, there need to have more AI built in for that $80 price tag. Having to enter the same data that was in previous returns makes no sense-especially since TT did it last year

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    NewTurbi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    2018 Turbo Tax is so easy to use. It will ask you questions, you respond and before you know it your done. It takes you step by step and gives you the opportunity to edit and review your information before filing online. Just have all your information on hand at the time you get started.

    I would recommend this to a friend