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TurboTax Premier 2012 - Windows [Digital Download]-Front_Large

Customer rating

Rating 3.3 out of 5 stars with 3 reviews

  • 30%
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67%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 4 out of 5 stars

    Save $30 over CD, plus get state and investments

    Posted
    BobHar
    • My Best Buy® MemberMember

    Don't pass up the digital download for any of the turbo tax products. I needed Premier for some investment stuff, and a state. When I saw the savings of $30 (!) Vs the CD, I thought it worth the risk. I definitely made the right move! After purchase you do need to wait about 1/2 hour (webpage says it could be up to 4 hours) for the confirming email to appear, that you can download. The download took about 10 minutes. The Premier edition worked very well for me. I love the feature where the system connects to your employer, brokerage firm or bank to automatically download the information. Obviously not all companies provide this. I needed to enter in a W-2 and bank info., but the others saved me significant time, effort and risk! My hiccup came with the state feature. My complication is that I needed to do two states, so I picked the most complicated one. The information downloaded but did not activate. Instead, the system asked me for $40 (!) when it was included within the Premier price. I elected to get support via Best Buy's chat feature, and everything worked itself out in about 30 minutes. Not only that, but for my inconvenience the service rep gave me my second state for free! How could I not be happy, happy, happy? Turbo Tax is a great product. I always work my taxes through first myself to see what I can expect. Turbo Tax found a math error that would have caused me some problems with the IRS, no doubt.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Digital download is a joke

    Posted
    sksksksk
    • My Best Buy® MemberMember

    This is my first and last attempt at buying online software from BestBuy. One of the most frustrating experiences in a long time. Bought the software and then could never get it off of my Digital Library. Do not buy software this way - does not work and then no one at Best Buy knows how to help you. I will try to block the charge on my credit card as the only solution.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Price with eFile and State

    Posted
    Rawhead
    • My Best Buy Premier Silver MemberElite Plus Member

    Great Price with eFile and State - Best deal (59.99) after searching bank and investment sites for an hour

    I would recommend this to a friend