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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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88%
would recommend
to a friend

Customers are saying

Customers find value in the ease of use and accuracy of Premier 2021 Federal + E-File & State. Many users commented on how easy the software is to use, describing the process as "beautiful" and problem-free. Positive feedback also highlighted the software's accuracy in tax preparation. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 5 out of 5 stars

    Turbo tax review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. But still have to pay to file with federal and state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Year in the Books

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used TT every year since it came out! Would not use anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax has been my favorite for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good program and Best Buy delivered it quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting started I’d a real pain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the software is downloaded and updated it works pretty well, but getting to that point can be extremely frustrating. We have used this software at least 3 years in a row and it is a pain every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo tax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with turbo tax this is a great software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i have bought it every year for many years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This item is not returnable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understood from something I read online that the TurboTax Premier would work on my iPad. It did not. It wasn’t compatible. Make sure you have the program compatible for your system. I tried to return it, but discovered that their policy is that this is not returnable. I read the return policy ahead of time, but to me it was not clear. We live in a world where you pay for your honest very human mistakes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, no guarantee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the description stated it could import up to 10,000 stock transactions. It also stated it could handle installment payments and other complex situations. However, I found the software to be less intuitive than the H&R Block software I used in the past. Plus, it could NOT import all of my stock transactions (I didn't have more than 10,000). They offer an online version which you don't pay for until you finalize. However, I got suckered into buying the desktop version because the import function is limited online. At the end of the day, I wasted $85 on a piece of software that I didn't even use to submit my final tax return. And there is no guarantee (in terms of finding it a good package).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this product... In doing my taxes and find that Turbotax does not have form 8915-F. I will be getting a refund, as it is no use to me....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    turbotax premier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unuseable. Can't log in, even after numerous password resets. Cant be new user, it recognises me as a previous user. H&R Taxcut is my new go to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Their usual ease of use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used TurboTax editions for the last 20 years between the physical and online editions. This is the most comprehensive of them all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Online vs Download Version!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I filled out my return online thinking I enter the license code at the end, but they are entirely separate products. Leave it to "Turbo" tax to make me enter my return twice! Unbelievable! Will definitely be switching to H&R Block next year...

    No, I would not recommend this to a friend
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