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TurboTax Premier Federal + E-file + State 2012 - Mac/Windows-Front_Detail

Customer rating

Rating 4.5 out of 5 stars with 61 reviews

  • 20%
97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 61 Reviews
  • Rating: 5 out of 5 stars

    Takes the headache out of preparing income taxes.

    Posted
    sherrylfw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used Turbo Tax Premier for more than 10 years because I have a variety of investment accounts and itemize deductions. Once I get all my documents in order the actual time of preparation is about 2 hours. I prepare my own taxes and my mother's, so the cost for the software is significantly less than if we each paid an accountant to do the same work. Whenever I've had questions, the program either directs me to FAQ or provides an on-going, live blog to post questions to which their staff or other users can reply or live tax preparers are available. Turbo Tax guides me through the process, asks me questions along the way, reviews my results for errors and audit risk, and saves reusable information for next time. If I could make a request, it would be to allow me to submit State taxes electronically without additional charge. This year I was able to use Best Buy bonus point coupons to lower the cost!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We have used TurboTax for at least 15 years!

    Posted
    AmericanQuilter
    • Verified PurchaserVerified Purchase

    We have used TurboTax for at least 15 years with no problems. In fact, the changes made to the program in the last few years have made it even easier and our taxes are completed in only a few hours. When you are using it in consecutive years, information is transferred and there is even less work. I always laugh when I hear that friends and family go to an accountant. I'm sure that they are being asked the same questions TurboTax asks, except we aren't paying accountancy fees and are doing it in the comfort of our own home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much improved over previous years

    Posted
    Kenvc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Turbotax is getting better and easier to use than in the past. I have used it the last 3 years and the way it automatically finds your previous return data and transfers things it needs to the new year is a real time saver. It is better, but the only thing still slightly difficult to do is to find and go back to a screen or form you already filled out and change something. Not sure how they could make this easier, but its the only complaint I have about it. Also e-filing is easier than in the past too.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable help for completing tax returns

    Posted
    Semiprofessional
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just as an excellent Accountant - it should lead and guide the user for true maximum savings outside the comfort zone and allow user to decide how close to the illegal line the user wants to go. Currently, it is set to be way too cautious. Also, it is hard to actually get live person on line to discuss issues and provide help. The number or the connection to the professional support should be very easy - a button to click on each screen and a phone number. I had to dig for the number to get help.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good tool to prepare taxes

    Posted
    mywid18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good tool...easy to use--- due to changing tax laws required frequent content updating. It only provided one state form in addition to federal forms; the cost of each additional state was high. It also only provided free electronic submission for federal so there was additional charges to file electronically for each state. It felt like I spent more money on all the extras than I did on the purchase of the initial software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    step by step ease of mind for money

    Posted
    Xrbear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have used Turbo Tax for several years and this was the first time we used the Premier version. We used this version for my in-home business... Mary Kay. Walked us right through every thing we needed to do. It was easy with their step by step questioning, and was reassuring to know that we could still ask questions if we needed to. We highly recommend Turbo Tax. Still cheaper than hiring an accountant to do it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great way to prepare an Income tax return.

    Posted
    Wiresman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for an income tax preperation package that was simple, accurate and could handle different types of investment incomes. A previous vendor had supplied a product that left out some critical steps on my tax return the previous year. Turbo Tax proved to be everything I was looking for even including accommodating K1 investment reporting information.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    5th year in a row

    Posted
    bso1980
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the 5th year in a row I am using Turbo Tax. The program imports data from previous years making the current year's taxes a breeze. The home ownership/rental section isn't the most clear and straight-forward, but on the whole it's a great product. The price always makes me wait until a sale comes up or I receive a BB Reward Zone Credit to purchase it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Walks you thru step by step perfectly

    Posted
    kurtfromcantonmich
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    Great product. After years of paying hundreds at H&R, started using Turbo Tax 4 years ago. Filing is easy, records are easy to store on home computer, and the downloading of W2 and investment info makes it really easy to complete in a short time. Will never have someone else do my taxes again and charge 10x what Turbo Tax does.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Use every year

    Posted
    Burny

    Like the ability to import from previous year's tax returns along with from other financial locations. This year I was unable to import employer; however, worked great last year. Expect the tool to provide suggestions based on what you have provided ways to save taxes next year or provide ways to reduce your taxes.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not user friendly

    Posted
    illiniorangeblue
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Well I had to pay turbo tax for direct payment to bank, time wasted trying to understand and stress, I would rather have paid someone to file the taxes. Really not user friendly unless you have no deductions or complications, very misleading. Ended up having to file an amended return.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Product History

    Posted
    Anonymous
    • My Best Buy® MemberMember

    I have used Turbo Tax for many years and am confident that they ask the questions to get the most out of the tax preparation. You can punch in the numbers at home when you have all your documents at your own pace. I enjoy the e-filing. Would like to see them include one state e-file.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent tax software

    Posted
    RAMTraveler
    • My Best Buy® Elite Plus MemberElite Plus Member

    switched from HR Blk / Taxcut this year. Decent product; interviews are still annoying like taxcut. missing the 'shoebox' menu - i have 'this' piece of paper - where do i enter it..? Mixed success with 'live import' feature - some vendors it works with, ohters not.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great software for completing taxes

    Posted
    Mary70
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love TurboTax software. It walks you through each section of the tax forms and helps you along the way. Online support is available to answer any questions you have. Way cheaper than hiring a tax consultant and easier than reading and completing the forms by hand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It Works

    Posted
    mbhcom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have used this product for the last 6 years. It works fine with no issues. I use it on an Apple computer and file electronically. I have never had an issue with it. If you have an LLC or are and LLC member, you can use this product. The basic will not work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes doing your taxes really easy!

    Posted
    bigbunny62
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Turbo Tax for about 10 years. It is so much easier and quicker than doing taxes by hand. It also keeps track of all the previous years so you can look back and see what you had put in the previous years for items. I would highly recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I am a long time repeat customer.

    Posted
    95401
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have done my tax return for years using Turbo Tax. Turbo Tax is user friendly while walking me through the detailed reporting. I am confident in it's accuracy, clearly understand my financial position while also saving from professional service expenses.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good software if you know a little bit about taxes

    Posted
    diy1040
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Turbo Tax is great if you have a very simple return, or if you know a lot about taxes. It would be better if you could see where the information is going on the forms as you enter it. Some of the instructions have improved this year over prior years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I have not installed the program yet.

    Posted
    RockyRphPD
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    I have used TurboTax to do my taxes for years and do not expect any problems. I have yet to install the program as it will take the government to get its act together will all of the changes that will have to be downloaded after installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple, easy to use

    Posted
    MrDjstl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I installed this years version no issues and was able to work on my taxes simple and easy. Normally my wife used to do this and I thought it would be a challenge. I was done in a short time and completed my e-file.

    I would recommend this to a friend