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TurboTax Premier Federal & State Returns + Federal E-File 2015: Investments and Rental Property - Windows|Mac-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 524 reviews

98%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 524 Reviews
  • Rating: 5 out of 5 stars

    Very good software

    Posted
    DJCypress35
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've tried both major tax software packages (this and H&R Block's) as well as the TurboTax Online version. While none of them is perfect, I think this is the best of the three. What sets this apart is that you have the option to do your taxes via a very simple interactive step-by-step "interview" or, if you know what you're doing, you can actually just jump from topic to topic. You even have the ability to just go to specific forms and fill them out directly. This flexibility means you can quickly fill out an area you're familiar with, but have the software lead you slowly through unfamiliar topics. I find that I generally go direct to things I've done several years in a row, but will do the step-by-step interview for areas that are new to me (e.g. when I first got married, or had kids, or got a small royalty check from a patent). If you get a form in the mail you don't recognize (1099-G, for example) you just do a search for it in the software and it tells you where to go. I can also tell you, however, that Premier probably isn't worth it for the vast majority of people, even if they have investments. The basic version will still allow you to fill out capital gains sheets. The only thing this really gives you is the ability to better handle rental property and gives you tools to value and maximize deductions. If you have a home business that doesn't have employees (and thus no payroll taxes) you can also get by with Deluxe, instead of Home Business. They don't tell you this, for obvious reasons, but there is really very little extra you get with Premier and Home Business. It's mostly little bonuses that you get, like online databases for valuing deductions. They can't actually remove the ability for you to file your required personal taxes and so all versions have all the forms available. The main difference is in how much help you'll get filling them out. My recommendation is that you save some money and start with Deluxe or Basic. If you actually come across anything that you really need a higher version for, or that would be nice to have, you can upgrade the software online and pay a bit extra, keeping all the work you've already done. The software makes it very easy to upgrade in-place in the middle of filling out your returns. My guess is that you won't ever have to, however.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall its still a great program, however...

    Posted
    TB6499
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using TurboTax for many years now and love it. Unfortunately, this round has me very confused as there seem to be two extra and VERY high fees. One of which is the E-file fee that (and I may be wrong) escalated from last year to about $30 to file. The second one apparently is a "REFUND PROCESSING FEE" that is about $35 when you file. Seriously. I also didn't like the "warning" of the now Obama Care section where it cautions you that you WILL NOT be able to file without the mentioned documents from the Obama Care program. Unless you click on the "I have a XXXX-B form" you actually CAN file your tax return without the forms as it tells you that the "B form" is only used for information for yourself and not needed to enter information into the tax form. i tended to use the Audit Service so i knew the charge would hopefully an average since last year. I really don't understand why we users are getting charged a fee for processing a refund for OUR money much less a VERY HIGH fee. Consider on average if they have say 10 million users and to be conservative about 5 million are getting refunds...that's 5,000,000 X $34.99 = $174,950,000 for them. They would make their investment back on the audit defense alone. I would still recommend this product as its interface is easy to use and its really easy (when you have all your paperwork ready) to move through filing efficiently. I usually would give this a 5 star but because of the idiotic and high charges, I can only muster a 3 star. Looks like its the online version for next year to see if the charges are any better.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Software would not update both Fed and State

    Posted
    hwNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Turbo Tax Experience 4/14-4/16/2016 for 2015 Tax Year. My worst TT experience. It took me 2 extra days because the software would not update. Support rep requested my SS# before she would help me. She could not give me a good reason as to why. I told her legally I bought my TT disk from BestBuy and I have my receipt but she still refused to help me unless I gave her my SS#. I finally found an update for the Fed from the online community. When it came to the state, the same problem occurred. I called again and I got a support rep who did not ask for my SS#. Working with her for about a 45 min. the state (NY) software was updated and I was finally able to complete my taxes. This entire ordeal was an agonizing and time consuming experience. If the tax date had not been shifted from the 15th to the 18th of April I would not have filed on time. TurboTax should not have a software glitch when trying to do a simple update which their program requires. And they need to train their support staff so as not to ask a person for their SS# over the phone. Firstly, I do not recall having given TT my SS# in the past so they should not even have my SS# on record, unless they obtained it by other means. At most the last 4-digits of my SS should have sufficed. I also offered any other identifying info incl. name addr phone and product ID. 20 years of using TT and I have never had an experience anywhere close to this. And NO! There was no problem with my computer or my internet connection that prevented the update from processing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy! I taught my children to do their own taxes.

    Posted
    duxburymom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My children aged 18 and 19 filed their own federal and state taxes this year. Turbotax brought them through a series of questions, including their W2s, 1098T & 1098Q college 529 plans, new Heathcare requirements, stock sales, dividends and interest . They manually entered their 1099DIV for stock certificate holdings and automatically downloaded their brokerages directly. I love that it allowed us to all file federal taxes electronically, and prompted us to print and save as a PDF the tax returns for our files. Turbotax also included one free state download that we all used, and it transferred our federal information directly to the state return. I used the one free state filing and my children just printed, signed, and mailed their state returns. Turbotax helped my children overcome their fear and reticence in tackling tax returns. We used pay an accountant over $400 to prepare our return. With the children now filing their own taxes, we would be paying over $1000 to the accountant. Now all three returns are completed with confidence using Turbotax!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Software Glitches and Bad Customer Service

    Posted
    MStar8824
    • My Best Buy® Elite MemberElite Member

    The state module for Alabama is totally screwed up. I eventually figured out after 2 rejected efiles what the problem was. Turbotax provided me with a vague 2 sentence statement that did not tell me what was wrong or how to fix it. It said it would help me fix it, and it just takes you directly back to the efile screen. Want the customer service #? After 20 mins online and submitting a form, i can tell you it is 1-800-624-9066. It is next to impossible to find on the website. Wait times...over 1 hr. Turns out the issue was with the software (I found the calculation error myself and fixed it on the forms screen). I've always used Turbotax, but after this fiasco, i can tell you im scared that my federal taxes are wrong. Cant say ill be using Turbotax next year.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product on the market

    Posted
    Hammer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Turbo Tax for over 7 years. Easy to use, and I teach my grandchildren to prepare there own tax return using turbo tax software instead of going out paying $50.00 + for someone to prepare their return when they can do it for free and learn at the same time. Now my grandchildren can not wait until I buy each years Turbo Tax! One Granddaughter told me she even used her iPhone and used Turbo Tax to prepare her taxes this year. She was able to file and transfer her information to the IRS using Turbo Tax for free and got back $400.00. I was so proud of her, to be creative and thank Turbo Tax for the capabilities given to those who do not have a computer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Program, some limitations

    Posted
    taterhed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First year doing complicated taxes. The program is great in most respects. Lots of help built in and a great social QandA section for questions that everybody else (lots of users) have asked periodically. Best support system I've seen. Be aware: if your financial investment service does lots of buy/sell transactions as part of their investment management, you'll have to manually (separately) print/mail the buy/sell capital gains summaries... The program has a limit of 3000 or so transactions. Not an issue for most investments, but some do tax harvesting which will trigger this limit. Overall, easy to use and complete.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still the King of Tax Prep

    Posted
    SCCman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    From my perspective, this one just gets better every year. I pay AMT, have a rental property, and am in "kiddie tax" territory. TurboTax makes this all palatable. My only gripe is in the interactions required to manage two situations: 1. Confirming that prior year state tax refunds are tax-exempt (due to their not having been deductible due to AMT) 2. Working across multiple tax returns to figure the kiddie tax In both cases, Intuit could easily due a more automated job for folks using their current and prior year products.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The easy way to get taxes done

    Posted
    Midnight28
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Year after year, TurboTax makes doing your taxes just a little less painful. I've tried other programs, but always end up back with TurboTax. TT keeps everything simple, it imports your previous year's tax data so keeping track of last year's carryover is easy. The premier version makes inputing tax data for stocks easy. TT can go online to the major brokerage houses and download your capital gains, dividends, etc. from the big names like Schwab or E*Trade. If you capital gains, TT Premier makes taxes relatively easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredibly powerful

    Posted
    TurboTaxUser
    • My Best Buy® Elite Plus MemberElite Plus Member

    This program is very simple and easy to use, but is very powerful even in its simplistic form. It does all the calculations and guarantees the calculations. If you have all your tax documents together, it should not take more than an hour or two to complete your taxes. Please note, the Federal efile is free. The California efile is around $20.00. Will be using this software again next year. You also get access to the online turbo tax community where you can ask questions and read other posts.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great software, but...

    Posted
    ggggg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used TurboTax for years, but for the last couple of years they have forced you to buy premier if you have any stock transactions at all. Deluxe (which used to handle stock transactions) will still do mutual funds but if you have a stock account they make you spend at least $25 more to upgrade to premier. I think next year I am going to give a different brand a try for about half the cost of TurboTax. I am recommending this because it is easy to use, not for the value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to Use

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It is easy to use and, if you are like me, you get your tax information a little at a time. This program makes it simple to add the new information when you get it. The only trick is that you must leave $1 in every category (dividend, interest, charitable organization, etc) or it will delete those that you have not provided a dollar amount. This is not bad (but a nuisance) but it means that you need to review for $1 items manually before finalizing the return. Otherwise, great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So easy to use

    Posted
    Ckay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was the first time I've done my taxes on my own. Saved me $200 by not going to a tax accountant AND it walks through deductions I would not have realized I was entitled to. I was also able to do several different filing status scenarios to see which one was more advantagous. You are also able to import your documents which saves a massive amount of time and helps reduce errors. My only complaint is that you have to pay if you want to E-file your state taxes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice tax program

    Posted
    Skyneils
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using Turbo Tax for 19 years now and think it is a very good time and money saving product. It ask all the necessary questions and puts entries in the right places on the right forms and does it accurately. Along the way you learn something about our crazy tax code, I wouldn't attempt filing on my own without this program. As a comparison I used a different program one year, Tax Cut, and thought it was a clumsy to navigate. Thumbs Up to Turbo Tax.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Turbo tax premiere vs deluxe

    Posted
    Shooter42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using the turbo tax deluxe version for the last 10 years. Always have been very happy with this product. I'm not happy that this year turbo tax changed the deluxe version and It no longer can be used if you sold any stocks or bonds. Now you have to purchase the more expensive premiere version if you sold either stocks or bonds. The premiere version worked great but I'm not too pleased that I had to spend $25 more this yea to do my taxesr.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very thorough and user friendly

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I enjoyed using the Turbo Tax Deluxe edition to do my taxes this year. This is the first time that I have every done my taxes myself, and I have to enter information regarding a shareholder's income with my normal information. The program was very easy to use. The program walked me through each step to get the most return possible, and I feel confident about how I filed my taxes. I would definitely recommend this product for home use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Buy is stingy with Discounts for Turbo Tax

    Posted
    JerryfromPhilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am into finances and have to use Turbo Tax for Income Taxes each year. My wife buys me Turbo Tax each year for a Christmas present. The problem is that since I am involved with Stocks, I am constantly getting offers for Turbo Tax starting in January from my Financial institutions with a discount! Why doesn't Best Buy ever discount Turbo Tax? Product rating would be a '5', Best Buy a '3'

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    been using it for years, easy to use.

    Posted
    taxpayer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was introduced to turbo tax several years ago, we had inherited some money and property and I wasn't sure how to proceed with our taxes. After I had my taxes done by a tax service for several hundred dollars a friend gave me a copy of turbo tax to try. My first try using Turbo tax was within $30 of the figure found by the tax service and the cost of the software would have been under $100. I have been using Turbo tax ever since.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great produce for completing your tax return

    Posted
    MCRLUCKY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Gather all tax related info before starting the process. After input of said info, the turbo tax will figure your income, deductions and answer your questions during the process, any concerns you may have about data entries will be resolved and will result in a completed return. The product you need to purchase will depend on the type of taxpayer you are--business expense or a simple W2 wage earner type of return Great product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product and good service at Best Buy

    Posted
    Bobo703
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used Turbo Tax Income Tax program for decades. I am very familiar with the product. An especially good feature is the transfer of the previous year's information onto the present year's forms. After answering many questions, the program is able to determine all of the forms needed for a correct filing to the IRA and the state. For my files, I can print copies of the forms sent with all the supporting information.

    I would recommend this to a friend