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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 41 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-41 of 41 reviews
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Lots of flaws

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my daughter to use on the Xbox One. The one highlight was that I didn't have any issues setting it up. Other than that though, it is a pretty lackluster piece of hardware. The headset has a tight fit - so if that is your thing maybe you will like it - but even on my teenage daughter's head it was too tight. I tried it myself, having a large head, and I do not think I could wear it for any significant amount of time. The elastic band on the top is aggressive for lack of a better word. The ear phones themselves are not big enough, and neither of us has large ears as far as I know. Though there was not any sound quality issues necessarily during use, but both what was coming from the headphones and what was sent over the microphone seemed, I do not know, muted? Like there was cheesecloth or something inbetween. Yes you could hear them and vice versa from the get go, but we have had other headsets, including from Turtle Beach, that just sounded better. We adjusted the headphones themselves, and even attempted to do so via the XBox without any relief.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Shan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

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