Customers frequently mention the comfort and impressive sound quality of the Atlas Air Wireless Open Back Gaming Headset. Positive feedback also highlights the long battery life and lightweight design, making it comfortable for extended use. However, some users experienced issues with the software's reliability. A few customers also noted that the maximum volume could be higher.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 144 reviews
Pros mentioned:
Comfort, Sound quality
Rated 2 out of 5 stars
Rarely get audio
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it works the sound is great and it is super comfy. I will be returning because it takes forever to get audio, and if I do get it to connect it randomly decides to just stop giving me audio. I have tried on multiple PC's. It may just be a bad unit. Not sure if I will replace, or return for another one.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Great headset
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves this headset. From time to time it un pairs when he comes back after a long week away.
It takes some navigating to get it to connect sometimes
I would recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Richard! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Pros mentioned:
Sound quality
Cons mentioned:
Software
Rated 2 out of 5 stars
Software is terrible
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Software was so bad on PC that im having to return. The sound quality is amazing though. Sounds really good but the software ruins it completely. EQs dont save to the headset. The mic stops working once you update the turtle beach audio drivers. I even factory reset them 3 times and tried. Spent three hours trying to fix. My recommendation would be wait until turtle beach gets the software figured out.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Dak! We are sorry to hear about the experience you've had with your Turtle Beach Atlas Air Headset, it's not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you haven't already returned the headset, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Great headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would buy again, this is a great headset. Probably the most comfortable one I have bought in my 70 years.
I would recommend this to a friend
Rated 5 out of 5 stars
Top headset
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and quality for games you can really hear everything and battery lasts long times to play for hours
I would recommend this to a friend
Rated 5 out of 5 stars
Atlas air
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dosent even feel like it’s on my head works perfectly with glasses and people online ask me if I’m using a pc mic with how good the quality is
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great light weight headset
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality and great sound. My wife couldn’t talk to me through my old headset got these so I can hear the game and hear he talk to me 7ft away clearly while haveing both headphones on before I had to keep one ear off with my other headset.
I would recommend this to a friend
Rated 3 out of 5 stars
Issues
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When they work they work great. They randomly have this audio glitching sound every other day that is like metal scraping on metal and there is no fix that I've found. Had some issues with the bluetooth not auto connecting when coming back to my PC after letting it idle. Can't complain too much because they weren't expensive but I wouldn't recommend.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Ryan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Recomended
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Verry good quality, Clear sound, mic works fine, easy to use
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Quality headset with no issues
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality headphone with good sound and the microphone is crisp to listeners.
I would recommend this to a friend
Rated 5 out of 5 stars
W headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it’s fire i had a steel series it was ight this one is fire tho
I would recommend this to a friend
Rated 5 out of 5 stars
Gaming Headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My grandson loves them so much that now his dad wants a pair.
I would recommend this to a friend
Rated 5 out of 5 stars
Good option
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work perfect. The sound is amazing. They are very comfortable.
I would recommend this to a friend
Rated 4 out of 5 stars
Good headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Headphones work good, but their slightly to small for my head
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Awesome headset
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is awesome! Purchased for work and love it. It doesn’t hurt my ears.
I would recommend this to a friend
Rated 4 out of 5 stars
Sounds great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is nice that the set included audio jack cables so I didn't have to use bluetooth. The set is a little heavy. It's a pain to get bluetooth setup and was not as simple as they claim.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Awesome headphone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is an awesome headphone. It is such a great open back wireless headphones. Had no connection issues or latency issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't even realize they were on my head at one point. These are super light and amazing for gaming!
I would recommend this to a friend
Rated 2 out of 5 stars
It's a headset...that's it...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headband is all plastic, I don't expect it to last very long. The Bluetooth sucks. It's either Bluetooth mode or the dongle. You can't have both. Which I was really surprised to find out since that's not how they had their previous headsets set up. I was really hoping this was my one all be all. It was a major let down to find out most of it is just a gimmick.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Ludius! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Pros mentioned:
Comfort
Rated 3 out of 5 stars
Atlas Air
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the headset is extremely comfortable and the ease of use is very simple, this headset runs into the same issue that many other headsets unfortunately run into, and that's just a blatant disregard to audio balance in the left and right earpiece. Unacceptable for such an expensive item.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Jax! We are sorry to hear about the experience you've had with your Turtle Beach Atlas Air Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!