Customer Ratings & Reviews

great sound and clear on gaming would purchase agin

What a great headset this could have been. This is THE best sounding headset I've listened to. However, the Swarm II software is HORRIBLE. I spent a couple hours troubleshooting, trying to get the software to recognize/connect to the headset after constantly receiving a "Not connected" message when I had the dongle plugged in and the headset powered on (tried both wireless and wired). I did finally get it connected once and the options available are nice. Though, when messing with some options, especially the EQ, they didn't seem to save. They would just default if I minimized Swarm II or went into another tab within the application. So, all that effort was for nothing. Especially when I had to restart my PC and opened up Swarm II to be greeted with "Not Connected" again. What a pain... Lastly, the microphone did not work. I've heard this microphone be used in videos and for a headset microphone it sounds good. But mine did not work. Again, I did some troubleshooting on that for about a half hour or so before I just gave up. For a new product at this price, I should not have to be dealing with this many issues. I've been wanting an open back headset for so long, and here we finally get what seems to be a good one... only for the biggest swing to lead to the biggest miss.

Absolutely love these headset. Amazing comfortable, durable exactly what they sell.

Love this headset would purchase again wonderful quality and love the Bluetooth on these and especially they are wireless live that would purchase again !!!!!

When it works the sound is great and it is super comfy. I will be returning because it takes forever to get audio, and if I do get it to connect it randomly decides to just stop giving me audio. I have tried on multiple PC's. It may just be a bad unit. Not sure if I will replace, or return for another one.

I like these. I just wish they had dual audio where I could hear my ps5 audio and audio from my phone at the same time. Unfortunately that doesn't exist for open backed headphones.

Started reading reviews of this before I came to purchase and to my pleasant surprise it’s lighter than I expected and much more comfortable. The range of the Bluetooth is fantastic and the battery life is pretty outstanding. Sound and sound options within the app with the EQ custom settings are really nice too. Would buy again for sure

Software was so bad on PC that im having to return. The sound quality is amazing though. Sounds really good but the software ruins it completely. EQs dont save to the headset. The mic stops working once you update the turtle beach audio drivers. I even factory reset them 3 times and tried. Spent three hours trying to fix. My recommendation would be wait until turtle beach gets the software figured out.

My son loves this headset. From time to time it un pairs when he comes back after a long week away. It takes some navigating to get it to connect sometimes

Great quality and great sound. My wife couldn’t talk to me through my old headset got these so I can hear the game and hear he talk to me 7ft away clearly while haveing both headphones on before I had to keep one ear off with my other headset.

Great headset. Got them for XBOX. They do not work wirelessly for Xbox so these need to be plugged in. I like these because they are not as heavy as the better turtle beach models and still sound great.

Doesn’t work great on pc if you have a mix amp, it’s usb plug in Bluetooth, no wires at all. Still a comfortable headset and is super light as well if my concerns don’t worry you.

Quality headphone with good sound and the microphone is crisp to listeners.

Verry good quality, Clear sound, mic works fine, easy to use

When they work they work great. They randomly have this audio glitching sound every other day that is like metal scraping on metal and there is no fix that I've found. Had some issues with the bluetooth not auto connecting when coming back to my PC after letting it idle. Can't complain too much because they weren't expensive but I wouldn't recommend.

This headset is awesome! Purchased for work and love it. It doesn’t hurt my ears.

it’s fire i had a steel series it was ight this one is fire tho

My grandson loves them so much that now his dad wants a pair.

Headphones work good, but their slightly to small for my head

It is nice that the set included audio jack cables so I didn't have to use bluetooth. The set is a little heavy. It's a pain to get bluetooth setup and was not as simple as they claim.