The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 99 reviews
Rated 5 out of 5 stars
So Intuitive!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this so much it turned my phone into a mobile gaming hotspot! No notes it is really well made and forward thinking definitely recommend 5 stars!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to try out Cod Mobile and I was happy with the product but ended up returning it not due to the product but the experience. After playing about 15 games I was placed against PC players on a mobile game and quickly lost interest.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked fine for a good hour and then the controllers would randomly shut off. I tried to reach out to Turtle Beach’s tech suport and it felt like I was talking to an AI who eventually told me to return it and buy a new one. I returned it and bought a backbone which is 1,000% better.
We are sorry to hear about the experience you've had with your Turtle Beach Atom Controller for IOS. Our products are each sold with a manufacturer's warranty, and our dedicated Support Team consists of Live Agents, not AI. In the future, if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team again. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 1 out of 5 stars
Wast of money!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Constantly disconnecting every 2-5 minutes. Reached out to Turtle Beach and there is no fix in the works and no firmware updates are planned. I will be returning it tomorrow. Go on there reddit there are many issues with this.
Thanks for the feedback regarding your experience with the Turtle Beach Atom Controller, and we're sorry to see that it has not performed as expected.
Although our Support Team may have stated that there are no planned firmware updates or a specific set of directions for you to follow that will alleviate what you're experiencing, they would be more than happy to assist with a warranty replacement as long as you're still covered under our one year warranty, which you should be seeing as you're still eligible for a return to BestBuy.
We do NOT expect the Atom Controllers to perform as you described.
Please reply back to the email from your dedicated Support Team with the outcome of the troubleshooting so they are able to move forward with your case.
Best Regards!
Rated 5 out of 5 stars
Love it, worth the money and very simple
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality love the crisp controls and slim design/ I wish it had vibration and some other add-ons
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is plenty serviceable as a game controller. Buttons and joysticks are responsive and comfortable. It syncs up quickly with the phone and there is zero lag to the game response. It's annoying but understandable that you have to turn on each half separately, but they conveniently slot together when not in use both to save space and facilitate charging. When they're joined up, they make an electrical connection so you can charge both halves with one plug. It charged fairly quickly and I had no issue with running out of power. So as long as you have the right size phone, this makes a great gaming accessory. On the other hand, if you have an iPhone 14 pro in an Apple silicon case, it's not going to fit so well. If you wedge the phone into the clip on the left side, you can make it work, but it won't feel quite secure, just a teeny bit off. It's mostly the camera lens bump that creates the problem. If it wasn't for that additional thickness, it would work fine. Ironically, it comes with two different sized sets of pads, so if your phone is too *thin*, you can make it fit better. I obviously did not try or need to use those. So I made it work, and it functions great, it just doesn't fit quite right.
Hello! We are sorry to hear about the experience you've had with your Turtle Beach Atom iOS Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for using love it and would recommend to other users.
We are sorry to hear about the experience you've had with your Turtle Beach Atom Controller for iOS, however, the controller is advertised as compatible with iPhone 15, 14, 13, 12 & 11 models, we would not expect is to work properly with an iPhone 6s.
With that being said, please reach out directly to our dedicated Support Team so they can try to assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 5 out of 5 stars
Great Controller
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use & setup for any iphone. Most games work