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Customer Ratings & Reviews

Turtle Beach - Elite Pro 2 Wired Gaming Headset with Elite SuperAmp Bluetooth Audio Controller for PlayStation 4 - Black/Silver-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 63 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
features
  • Rating: 4 out of 5 stars

    Great Bluetooth Features

    Posted
    KDizzle
    • Tech Insider NetworkTech Insider Network

    Overall these are great headphones. The Bluetooth features are really nice and make answering your phone while gaming easy to use and allows you continue playing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Innovate features on great headphones

    Posted
    SgtRock
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    After testing the Turtle Beach - Elite Pro 2 Wired Gaming Headset for a few weeks I genuinely love some of the things about this headset that other manufacturers could take note of: . They're super-comfortable, even after extended use . The controls on the headset are easy to use . The "glasses" design in the headset help with the comfort-not just a gimmick! . It includes an optical cable!!! . The sound is terrific, and I'm told the mic is very clear I tried them on both my computer and my PS4-it's honestly a bit better set-up for my computer, as my PS4 is in my living room and my couch is kind of far away. I have to sit closer than I want if I want to use the wired amp (which is recommended, sounds better, and requires the optical cable), and I have to be extra careful with the cords. They can also be used as a straight headset plugged right into the controller, and still sound good, just not AS good. The PC set-up is a bit easier to work with the wires (they're very long for a PC, but not quite long enough for a couch 10-feet away from the TV) and the sound there is also very good. You can switch between the modes easy enough with the app, but the app can take a bit to figure out. The AMP also has controls on it, though, again, they're easier to use with the PC and the AMP sitting right in front of you than with the PS4 and it sitting somewhere between you and the TV. The glasses comfort design of the headset actually works and helps ease the usual pain caused by wearing headphones for an extended period of time over glasses-it's now one of my favorite features on any headset! It's also pretty important on these as they're fairly heavy. The other nice feature is the "cooling" cup design--it genuinely works as well--my ears did not get noticeably hot or sweaty at any time while using these. The biggest drawback to these, by far, is all the cords that are required for the best sound. They're pretty much not an option in my living room as between my dog and my kids someone is going to rip out a wire somewhere, and possibly cause some serious damage to something. If you don't mind the wires (or are using them with a PC where wires typically aren't a big deal) then these are some fantastic sounding, very comfortable headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Superb comfort, Great sound, but wired..

    Posted
    JakeNH
    • Tech Insider NetworkTech Insider Network

    Turtle Beach has been my go to headset for gaming for many years now, though this is my first set for PS4 Pro. I think this headset has many great features right off the bat, however, I think what stands out most for me is the comfort of the headset. It is larger in size but has great build quality and feels solid with the metal head band and some decent weight to it (not a negative though). Adjustment is also simplistic and easy to accommodate larger heads. I can wear this headset for a solid gaming session (4+ hours for me) without any real irritation or soreness around my ears. The ears cups are very soft yet rigid with memory foam and reduce ambient outside noise fairly well without any noise cancelling functionality. The microphone has good positioning while having a fair amount of flexibility to adjust to your desired position and my online friends have commented on the clearer sounding quality of my voice over the standard PS4 headset/earpiece. Sound quality is pretty stellar, as I would expect from Turtle Beach (and this price point) the DTS Headphone: X surround sound gives players and experience of gaming that really changes the dynamic of game play. I enjoy the pin point sounds that I can immediately recognize which direction they are coming from and adjust my position as needed in games. Good sounding bass and the tuning options through the app allow for some significant customization. The Super Amp and Bluetooth functionality are added bonuses, where the volume control is solely located on the Amp itself to allow for easy volume adjustment. The app allows you to alter EQ settings as you like and then save those profiles for quick switching without the hassle (big points from me). I do not typically stream music while playing but I know quite a few people who do and that feature is something I think is quite common nowadays, however, being able to control the levels of chat, game audio and music audio is not quite as common and the Elite Pro 2 with Super Amp sets itself apart in this department. On to my main concern/disappointment: CABLES! As most other reviewers have pointed out this headset requires a USB connection and optionally (for quality sound) an optical cable. Granted, both cables came with the purchase and are of sizeable length, it just doesn't work for me in my current gaming setup. I have to drag these across my office floor to my chair and the cables are a danger where my dogs might trip over them at some point so I'm worried about it. I have a pair of Elite Pro's for my Xbox One S that are wireless with 7.1 surround and they rock though they are nowhere near as comfortable as the Elite Pro 2 for PS4. All that being said, if you have a desk setup with your PS4 this headset will work great for you, if you have a living room/couch setup it might be difficult (but not impossible). Overall, I'm happy with the Elite Pro 2 and the options it gives me, I'm just a little miffed with the cables and need to figure out my options for my current gaming setup but I think in the end it is worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice wired headset for PS4

    Posted
    Robs
    • Tech Insider NetworkTech Insider Network

    The Turtle Beach Elite Pro 2 + Super Amp for PS4 Pro and PS4 headset is a very nice wired sound experience for the PS4. They are comfortable to wear during long sessions and seem geared for FPS games that use team chat. To use the headset, you plug in the headset cable into the Super Amp Audio Controller (puck), and the puck plugs into the PS4 USB slot. The cord is quite lengthy so sitting far away from the PS4 isn't an issue. However, it does effectively tether the wireless controller. There are volume and mute controls on the puck, along with some LEDs. It can be a stretch to reach for the puck to adjust the volume mid-game; there are no cord controls or controls on the headset itself. The headset is simply a different setup than other popular wireless headsets. Most features are controlled through an app for your iPhone or Android phone. The app connects to the headset via a Bluetooth connection that was average in quality. The main features of the app include an audio equalizer and the ability to either boost or kill chat. The chat boost is especially useful in team FPS games with loud action that can drown out the voices of your team. The headset itself has a tension band underneath the bridge that takes the weight off of the head. The ear pads were comfortable over my ears and had the added bonus of a slot where the stem of my glasses could fit so that my glasses don't get squeezed against my upper cheek. I loved that feature. The sound quality was very nice. I used the setting for boosted bass and treble and I could hear small details clearly within games. There is a bit of an echo feel to the sound, but that may be a result of the feature that boosts the sounds of footsteps within the game. Once you setup how you like your sound via the app, I don't think that the echoes will be a big deal. Overall, this is a nice wired headset for the PS4. I had some small issues but the quality of the headset build, audio, and app makes this a contender for best wired audio on the PS4.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Tripped up by all the cords

    Posted
    FlyingC
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    While I'm a fan of Turtle Beach and have really liked the two previous models I still own, this one was a little disappointing. Yes, the sound quality is fantastic as expected and for being fairly large and bulky, they are comfortable to wear for several hours at a time. The small channel you can configure through the ear pieces to accommodate eye glass frames is a nice touch, too. The disappointing thing, though, was all the cabling that's necessary between the PS4, SuperAmp, and the headset. If they had just put a volume control on the headset cord next to the mute button, then you could at least plug the headset into the PS4 controller and use them that way. But the SuperAmp is the only place to adjust the volume, and you have to keep it near you so you can adjust it. It, in turn, has to be connected via USB cable to the PS4. All of this causes problems if you have kids, pets, or any other kind of traffic between you and the PS4 while playing. The SuperAmp does provide bluetooth connectivity which is kind of a nice feature. This lets you hear your phone notifications, etc. through the headset while playing. You don't have any portability, though, since it's tied to the SuperAmp. Also, some people probably would rather not have the phone interruptions while in the middle of a game. So, because of the cabling issues and given the price, I'd really rather have a wireless (or mostly wireless) headset for gaming. I feel bad saying it because I really like Turtle Beach, but I think there are better options out there than this particular model.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A headset that lives up to its name

    Posted
    Crasher
    • Tech Insider NetworkTech Insider Network
    • Top 100 ContributorTop 100 Contributor

    Turtle Beach's Elite Pro 2 headset offers so much in the way of functionality that there simply is not enough time to write about all this headset has to offer. From everything down to sound and voice controls all the way up to lighting and EQ set up, this headset is sure to please most gamers out there. For the purposes of this review i'll try to focus on some of the more important functions and please note this headset was tested on the PS4 platform. First off I want to talk about design and what you can expect to receive out of the box. This unit was packaged like a high end designer jewelry box almost. I felt almost like I should of been honored to receive this unit. Out of the box your going to receive the headset, boom mic, super amp, optical cable, micro usb cable and 3.5mm cable. Cable length is good, allowing you to sit well beyond the length of your gaming console. My only real complaint is the amount of cords needed to run this set up. If you game from a gaming monitor and desk then the cords really don't pose any issues in the form of it getting in your way. However I initially tested this on my ps4 while hooked up to my 47" t.v. I hated having the wires all sprawled out on the floor. It may not bother you but it bothered me because I like to keep my battle area clean. Moving on to design and comfort. These are hands down the most comfortable and thickest cushion headset I have ever owned or tested. The comfort level was definitely top tier and a really nice feature that Turtle Beach implemented that I am a fan of is the ability to adjust your ear cups for people that wear glasses. You can see from the uploaded picture that the ear cups are removable. Once removed on the back side of the ear cups there is a cloth tab that you can pull and set in to place for people that wear glasses. What this does is it creates an indentation in the headset which allows your glasses to sit perfectly in without creating pressure points. The reason I like this feature alot is because I chose to game on a 27" gaming monitor and end up sitting real close to the screen. I wear blue light filter glasses so the comfort level while wearing headsets usually drops. Oh and one other thing to note, the ear cups have a really nice cooling property to their design which means you never get hot or sweaty while wearing them. Now lets really get in to the main reason for buying this headset which is sound and voice chat quality along with its functionality controls. The first thing that really stood out to me was the super amp and its functions. The main function of the super amp is to serve as the main gate way for your audio controls and bluetooth functions. The super amp lights up around the unit as you turn the dial to indicate volume level. Lighting control can be adjusted through the free Turtle Beach app which allows you to chose if the lighting stays on, increases as in game volume increases or you can put it in stealth mode which turns off all the lights. The super amp also has an audio output for streaming purposes. Now do you need the super amp to use these headsets? Absolutely not. The headset acts as a normal headset via the 3.5 mm cable meaning you can plug this directly to your ps4 controller or you can hook it up to your phone and listen to music. Now with that being said one thing i'll say is there is a significant drop in audio quality and clarity if you chose to go this route. This headset truly shines while using the super amp. Lets talk about some of the things you can do through the app. You can chose and make your color design for the Turtle Beach logo when it lights up. You can design your own EQ pre sets for your gaming desire. Now this is a really nice and cool feature to have and i'll explain why. Let's say your playing a shooter like The Division and you want that heavy bass drop so you can feel every bullet and explosion in the game. Simply set up your EQ adjustments to get them where you want them then after you can save them and label them 'Shooter' or whatever you like. This is a nice feature to have as you can set, adjust and save different features in order to swap them out based on the game you are playing i.e. shooter, rpg, side scroller, etc. You can also adjust your game and chat ratio so you can chose to receive more chat audio than game audio or vice versa. There's alot you can do through the app so I just wanted to talk about a couple that stood out. Another key area that really got me was the ability to stream music directly in your headset off your phone and be able to control the sound balance of your music, in game sound and chat volume. This means when im in a party and we are grinding away for loot I can stream music to help pass the time all without taking away from the game sound or chat audio from team mates. I can control how much music, game volume and chat volume that I want to come in to make sure that they don't all come in at the same volume and drown each other out. Now if all you care about is in game sound quality then this headset will not leave you disappointed. With a 7.1 Dolby surround sound set up you are going to be able to hear sounds that you may have never heard before. I could hear metal creaking as construction equipment was swaying off in the distance. Not only was I able to pick up on the sound but I was able to even tell which direction it was coming from and roughly how far away it was all without having to look at a map. This headset does an awesome job at displacing sound quality that it makes immersion all that much more real. The bass drops are deep and clean but never too loud to take away from other sounds. Voice clarity is crisp and clean allowing me to hear perfectly all in game AI chat and audio chat with my team mates perfectly. Here's the bottom line. There are enough functions to please just about everybody out there. The sound quality is so crisp and clean that you are going to feel as if you are in the game. The Dolby surround sound means that you will have the upper hand as you will be able to hear enemies off in the distance and be able to tell just how far away they are before they even notice you. The chat controls are perfect allowing you to control your chat output to your teammates as well as the chat audio coming in to your headset. The app also provides an option to turn on a gateway for your mic blocking all outside noises from bleeding in to your group chat. All in all guys this is well worth the money in my opinion. The only complaint I have with this unit is the amount of cords it runs. But in retrospect this is a very small complaint with many more benefits. This is hands down my favorite and new go to headset for gaming and streaming. I find it hard to believe that this headset would disappoint anyone. Do yourself a favor and pick a head set up to see what its like to wear an elite head set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very comfortable

    Posted
    MommyMay
    • Tech Insider NetworkTech Insider Network

    This is a very comfortable gaming headset. It does not start to annoy your ears after wearing for a few hours like some other headphones I've tried out. Its very comfortable and soft. I really like how clear and crisp the sound is. A person running from a distance sounds like they are running from a distance. The sounds are so clear, you feel like you are actually in the game. Set-up was very easy and connection to the app was a cinch. The only thing I'm having trouble with is the sound quality when you connect through the superamp. It is supposed to enhance the sound, but it'sn't doing that. The sound is actually better if I just connect directly onto my remote. The superamp does work well when I connect my phone to get calls while playing games and the call is clear on my end and the receiving person's end. The call actually rings right into my headset which is awesome. I love that feature. I also love how you can play music while gaming. There isn't anything I really don't like about the headset except trying to figure out the connection through the superamp instead of on the remote. I can def live with that though. I would still recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Sound – Did I Just Hear a Pin Drop?

    Posted
    LindaCT
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Setup: Plug USB plug to USB outlet on PC or Playstation 4 as shown in the diagram you are given for setup. Download the app Turtle Beach Audio Hub to your phone. Start the program and it will ask you to Bluetooth the headset to your phone. Start a game on your PC or Playstation 4 or 4 Pro and adjust the settings on your phone to your desired audio preferences. Adjustments make a BIG difference in the sounds. The app comes in handy for switching between music/movie/game modes to whatever you are doing at the time and these modes are extremely important because it does make a dramatic difference in the sound. It is that simple!!! You need to make sure all jacks are securely plugged in. Features: The headset is very comfortable for those long gaming nights. I don't believe it is noise canceling, because you can still hear most everything that is going on around you. The microphone comes completely off the headset so that you can use just the headset for listening to music, movies, etc. @@@@@@@@ I would prefer it was retractable or pushed back into the base so that I wouldn't lose it by just randomly taking it out and laying it down somewhere, so be careful. @@@@@@@ Playstation 4: The Playstation sounds unbelievable when you have these plugged into your gaming system. Nobody is going to sneak up on you without you knowing they are coming to get you. It picks up every sound as if you were in real life. It really gets you into the game. Recommendation: Maybe a bit pricey, but I would say the headset is well worth it just in sound alone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A great gaming headset that misses a few marks

    Posted
    Daved
    • Tech Insider NetworkTech Insider Network

    The Turtle Beach Elite Pro 2 is a great headset for gamers. I'ven't found a headset that I consider perfect, yet, and the Elite Pro 2 doesn't change that. The short and sweet is that it has really good audio clarity and quality, but a fit that I found to be less comfortable than a cheaper headset, a bluetooth function that works a little, and while the SuperAmp is a pretty cool feature, I find it somewhat limited in use and question it's necessity. The Elite Pro 2 makes a great first impression when opening the box, with premium feeling packaging. Pulling the headset from the box, it doesn't feel like opening a cheap set of headphones - Turtle Beach definitely sells you on having something different. And when you pull the SuperAmp out, it feels like you have something special. My only complaint with the fit and finish is the ear cap covers: the plastic for them is magnetic and swappable, but it's thin and feels cheaper than anything else in the box. You can even see the supporting ribs for the molding through the plastic. Fit wise the Elite Pro 2 offers a range of adjustments. The headband has thick padding to keep the solid, aluminum bar from resting directly on your head, the ear cups are padded really well with a foam wrapped in some sort of leather look-a-like, the ear cups rotate to get them just right, and the headband extends quite a bit. These should fit most head shapes and sizes. That all said, they are pretty heavy. I also found them a bit tighter around my jaw than my HyperX Cloud IIs, and after a while they become a bit uncomfortable and require me to adjust them periodically, but I don't know that everyone will have this problem. One of the really cool features of these is the eye glass relief system. Each ear cup pad is held on by magnets, so it removes really easily - a nice update from the old Elite Pro - and on the back of each pad is a little post with a plastic tab connected to it. By lifting the plastic tab off the post and pulling, you can pull the pad in to the housing a desired amount to create a relief area for your glasses if you wear them, making these more comfortable for gamers who wear eye glasses. It's a really easy process and works well. Setup, is fairly straightforward with the quickstart manual, but I did find some information missing in some steps, specifically related to the app. One thing you should do before setting these up is download the Turtle Beach app for your phone/tablet. This is only way to change the mode from PS4 mode to PC mode, and it's also how you can adjust the LED color for the middle of the SuperAmp, as well as modify a few other settings. Having the app will help you follow the steps for connecting to your PS4 or PC, since some of the steps require the app. Once you follow the steps outlined, these sound great. The SuperAmp controls your volume via the large silver wheel on it, and it feels solid in use, with just enough resistance when adjusting. There is a mute button inline on the cord that connects the headset to the SuperAmp. Keep in mind this is a wired headset, because the SuperAmp connects via an included 10' optical audio cable to the back of your PS4. It's also powered, so there is an additional 10' USB cable to plug in for power. You can connect directly to a controller from the headset, but you lose the SuperAmp sound quality and ability to control the volume from the SuperAmp. I did find a difference in audio quality when plugged into the remote, but it still sounded good. The tradeoff for superior sound is long, strewn out cables. They drive me a bit nuts, but that's the nature of these. The SuperAmp supports bluetooth connections for simultaneous playback, so you can listen to music or other audio sources while listening to in-game audio. I found connecting to it to be pretty straight forward: there is a button on the side of the SuperAmp that you hold down to enable pairing mode, and then you just scan and connect your device. Audio playback is stereo only, but it sounds clear and is a nice touch, when it works. Staying connected seemed to be a bit of a challenge for it. Because this is one of the big reasons for the SuperAmp, it really becomes more of a fancy volume knob than necessary addition. Once fully set up and fitted these things sound really good. Right out of the box the in-game audio is very clear, and there is a good sense of direction from the sound. You can make some adjustment through the app, but I found that it worked really well for me from the start. The surround sound feature of these definitely enhances the experience when compared to stereo headsets, give you a more immersed experience, especially in FPS, when you can pick out the direction of footsteps. In a test of NHL 19, the surround sound wasn't as huge an advantage, but the separation between players and crowd noises wasn'ticeable. I've even used these for listening to music, and they offer really solid, full-bodied sound, with good, clean mids and solid lows. Compared to my other headset, the audio quality on these is superb, and I've found myself using them more often than my other set for console gaming despite their flaws. Turtle Beach has done a great job tuning the sound for these, and because of that some of the issues can be overlooked. The microphone provides flexible positioning, thanks to the adjustable boom that connects to the left ear cup. Speech and recording through the mic was pretty clear, without very having that muffled, talking-through-a-sheet sound, and besting other mics that I've used. In terms of issues, I've encountered various flaws during use so far, and some of them are more impacting than others. The first issue is with the bluetooth. I mentioned that it seems to have trouble staying connected, and I found that my phone and my laptop would stop playback with regularity. The only solution when it happened was to disconnect and reconnect the device. The weird thing is it always seems to still be connected when it happens, but playback doesn't work. Nevertheless, it has made it very difficult for me to recommend the bluetooth connectivity feature of these, and I've stopped using it. Another issue for me is with the fitment. These have comfortable padding, but I find the foam around my ears starts getting warm after 20 minutes or so, which makes them a little uncomfortable. Coupled with the pinch strength around my jaw, I find I've to adjust these frequently to keep them ideal. I still like using them due to the audio quality, but I come away with sweaty ears after playing for longer than 30 minutes, a problem my other headset doesn't have. I ran into some other challenges specifically around the SuperAmp and the Turtle Beach app, where settings will sometimes not take, and I've to toggle a setting back and forth a second time for it to apply. I also had some occasional issues modifying the LED on the SuperAmp, but since I got it set to something different than the default, I've decided to leave it. That aside, the ability to change the color of the LED to almost anything is a really cool way to personalize these. Speaking of the LED, it turns red when you mute the mic. It also turns red if you disconnect the mic. I don't play with my mic as often as I play without it, so this is a bit annoying, because I'd like to remove the mic when playing an offline game, but still have my LED color showing. I'd love to see a firmware update address this and allow it to only change to the LED to red when the mic is attached and muted. Another thing I found frustrating was the fact that these require a separate app on your computer to update the firmware. It would be most convenient for the mobile app to support updating them, but that'sn't how it works. And the desktop app is just for updating their firmware; you cannot control the SuperAmp settings from it. The two different apps make the process of updating the headphones seem a bit disjointed. The final thing worth mentioning is the ability to block ambient sound. My pair of Kingston HyperX Cloud IIs, while not as full featured or fancy as these, fit lighter on the head, and they block ambient noise out better. When gaming in my office, I can hear my server fan, a slight hum from my ceiling fan, and the AC return vent when the AC kicks on. With my HyperX Cloud IIs those sounds are not noticeable. It might seem minor, but it becomes really annoying during silent parts of games or videos, because those noises leak in. I love the audio quality on these, and in spite of the flaws I now use them for my PS4 and XBO, and use my Cloud IIs for PC gaming. These improve over the old Elite Pro in many ways, and miss the boat in several others, some of which might be fixable via firmware. I'd still recommend trying these out if you're looking for a great sounding gaming headset, since they might be one of the top options out there. Just be aware of the shortcomings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset, disappointing app

    Posted
    JKhan
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The highs/mids are some of the best I have ever heard on a gaming headset. I literally heard minor details I'd never heard before. Wind, water, and footsteps all noticeable. The bass on the other hand, is great at low to mid volume, but like many Turtle Beach headsets, clips at high volumes. It is very noticeable, too. Tried to repair it with the EQ, but no luck. That is unfortunate as I was hoping to have an all around headset as described. It will work for some, but bass heavy music may be compromised. The build is excellent and sturdy, and they are extremely comfortable. I could play in these all day with little to no discomfort. Now, for the true downfall, the app. I am using Android, and the app has crashed more times than I can count. I think it was a bad idea to have all major tuning specifications attached to an app that has to be running at all times. I'd start a game, and connect the app, then when I wanted to turn on "Superhuman Hearing," I'd open the app, and it would have to "reconnect," thus delaying the action by at least 10-15 seconds. Doesn't seem like a lot, but in gameplay, when switching up sound profiles, it can be tedious. And all too often, the app would not recognize the headset and/or crash forcing a restart. Hopefully this will be corrected in future updates, but for now, you have to be set on your game setting before play in case the app starts to act crazy. The call/bluetooth features did/do work well, though. Which means the bluetooth connection is stable. The mic is clear on calls and gaming chat. no complaints there. I do enjoy this headset and the sound is immersive, but the app needs serious TLC to be on par.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Minor Inconveniences Add Up

    Posted
    Trobadour
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    ---SETUP--- The setup of this headset isn't complicated but it'sn't immediately obvious out of the box. All necessary cables are included, though. You must connect an optical audio cable to your PS4 and the Elite Super AMP (ESAMP), a Mini-USB cable to the ESAMP and the PS4, and an auxiliary cable from the headset to the ESAMP. Starting to sound complicated? It isn't, but expect clutter. When you're done with that, you must download the Turtle Beach Audio Hub app (iOS and Android) and pair your mobile device to the ESAMP via bluetooth. This will allow you to customize your headset with your phone through the ESAMP. To successfully use the ESAMP with the PS4, follow directions in the screenshot provided (found in the user manual). ---FEATURES--- The key feature of this headset is that it's customizable via the Turtle Beach Audio Hub app (iOS and Android). Another neat feature is that this headset is made with gamers who wear glasses in mind. I thought that meant extra comfy cushioning, but it's actually a thread that you can pull that will create a crevice for the feet of the glasses to fit through and not have as much pressure. This is a wired headset, but the wire doesn't go connected to the controller, it goes connected to the ESAMP. Since your phone pairs up via bluetooth to the ESAMP, an interesting feature is that audio from your phone will be sent wirelessly to the headset when connected to the ESAMP. When I discovered this, it meant that I could hear my text message notifications via the headset when gaming, music that I play from my phone, and anything else that makes a noise from your mobile device. Also, the ESAMP solves a problem that streamers have with a PS4, which is that when you connect most headsets to the PS4 controller, the game audio is no longer captured by products like ELGATO because the PS4 can't send the same audio source to two different locations. The ESAMP allows for that to happen, so if you're a streamer having this issue, this here is one solution for you. ---PERFORMANCE--- The performance of this headset is great. Using the ESAMP, you can turn the silver know to raise or lower the volume. Using the app on the phone, you can customize sound that you hear from your headset. The current default options are: First Person Shooter, Battle Royale, Racing, Streamer, and Indie. Aside from that, you can choose from preset sounds like: Signature Sound, Bass Boost, Bass + Treble Boost, and Vocal Boost. Making any change is confirmed by an audible sound on your headset. There are many options to fully customize your sound, from giving yourself a chat boost, provide a more balanced mix of game vs. chat audio, activate superhuman hearing, enable or disable mic monitoring to various degrees, and adjust the light pattern and color in the ESAMP. ---EXPECTATIONS--- The product doesn't my expectations. Don't get me wrong, the audio is phenomenal. However, it's the little inconveniences that together, form too much of a hassle to be satisfied with the product. First of all, the ESAMP will have to be close to you for you to be able to control the volume of the headset. Since the ESAMP needs to have 2 cables connected to the PS4 (optical and USB), if you play on the couch in a living room where there is lots of traffic (kids, spouse), they will inevitably step on the cables and either pull your PS4 in a manner you won't like or unplug your cables during your gameplay. Even if your family doesn't trip on the cables, it does mean more maintenance in terms of putting the cables away when not in use. Additionally, there is another cable that extends from the ESAMP to your headset in order for it to work. Nothing will connect to your PS4 controller, but having that auxiliary cable connected to the ESAMP is another cable to worry about getting in the way. Another inconvenience is that the headset cannot control any volume. Instead, you must reach for wherever you placed the ESAMP, which if its on the floor, that means bending down. To make changes on to the sound presets, you must resort to a third device, your mobile phone. The only thing that your headset can do is mute your mic. Speaking of which, the mic can't be put away unless disconnected from the headset. It is a long stick that, though it's movable, it's limited in mobility. Lastly, if you're a multi-console owner, this only works with PS4 and PC. ---VALUE--- The price for the Turtle Beach Headset in terms of value is a bit high considering that this isn't a wireless headset and it's limited to the PS4 and the PC. Other headsets that I own (one from Turtle Beach itself) work with my Switch, Xbox One, PS4, and PC all at once and wirelessly. ---APPROVAL--- I highly recommend this product for people who only have a PS4 or PC and that will be there main headset of choice for those platforms. I also recommend this for PS4 streamers who lose audio when using an ELGATO. If you don't fall in the categories above, then these are not what you're looking for.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Well worth it!

    Posted
    Technopackrat
    • Tech Insider NetworkTech Insider Network

    Turtle Beach has been around forever with their gaming headsets. While primarily for the console gamer they work perfectly well for PC use. Whether for streaming movies, listening to music or playing your favorite game on a PS4 or PC, the Elite Pro 2 with Elite Superamp gaming headset should be considered. Yeah, they are a bit pricey but man are they worth it. Truth be told I'm not much of a console gamer but with Division 2 coming out I wanted a comfortable headset with surround sound for my gaming PC. These are loaded with great features. In the box you get the headset, the SuperAmp with dial volume control, a boom mic, a 10 foot micro USB cable, an optical cable and a 6 foot 3.5mm cable. Connecting the headset to your console or PC is easly with the USB cable from the device to the SuperAmp and the 3.5mm cable from the SuperAmp to the headset. Then just plug in the mic boom and you are ready to rock and roll. The SuperAmp has rubber pads on the bottom and enough weight where they will stay put on your desk and not slide around. I did have an initial setup problem with Division 2. While the headset worked perfectly fine with most of my games, Youtube and other streaming services, for some reason while recognized by the PC and the game I couldn't get sound out of the headset. I had to go to Windows audio settings while the game was running and force the system to output to the headset. Just a minor inconvenience that took me a while to figure out but all is good now. These are easily the most comfortable headset I own. I love the over the ear cups that fully cover my ears. Each cup swivels back a full 90 degrees so they lay flat across my collarbone. The earcup padding and covers are extremely soft making long gaming sessions possible with no discomfort. The padding easily conforms over glasses so you don't get that nagging pressure on the temples. The strap has just the right spring in it so they are not too tight or too loose and the strap padding also adds to the comfort. Fine tuning the sound is possible using your smartphone and the Turtle Beach Audio Hub software. Simply download the proper version to your phone (or tablet) pair them via Bluetooth and you can tweak to your hearts content. There are presets for different modes (game, movie, music, stereo). You can also pick a preset for the type of game you are playing (First Person Shooter, Streamer, Indie, Battle Royale or Racing). You can also boost bass or treble or both, or boost for vocals. There are even slider adjustments for the output and mic levels. The result is a highly adjustable audio experience. The price point on these originally was about $250 but I see they have dropped the price to just under $200 making it an even sweeter deal. I've retired my other headsets and use these exclusively for almost everything gaming and even for streaming my favorite movies and videos. Go for it if you can afford them!!! You won't be sorry!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Sound w/ Unfortunate Web of Wires

    Posted
    abl001
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    Upon receipt, you won'tice that the TB Elite Pro 2 headphones are packaged in an average looking box. However, that's just the outer sleeve. Under that sleeve is a very premium feeling box that matches the price for this headset. Why is the packaging important you might ask? As someone who has moved across the country several times, I want the items I'm spending big bucks on (particularly my tech items) to come with boxes that will last so that I can use them to repack and transport the items. I learned the hard way that you don't want to throw all of your tech items, controllers, power cables, and adapters in one box thinking that you'll be able to easily put them all back together once you've arrived at your destination. Once out of the box, setup is fairly easy but can be more complicated depending on your specific setup and whether or not you choose to use the included (VERY appreciated) optical cable. By using the optical cable, you gain Bluetooth functionality from your phone. While this does allow you to control some audio settings, customize the EQ, and stream audio, I didn't find it critical to my gaming experience. Once you've connected the SuperAmp (more on this later) to the PS4, you then run another wire to the headset. You also have the option of running the standard 3.5mm connection directly to your PS4 controller, but this does result in a noticeable loss of audio quality. However, the quality is still impressive given the high quality of the headset itself. Unfortunately, most of the audio controls are via the SuperAmp which is super inconvenient. I'm not sure why this decision was made or why the super amp couldn't just be some dongle on the back of the console. I'm sure this was a cost saving measure to avoid having to fit batteries and bluetooth directly into the headset, but man does it take away from the excellent sound performance of this headset. Having wires strung across the living room floor just isn't what I want to look at or clean up after I'm done gaming. As far as the sound quality goes (when connected to the SuperAmp), it's amazing. The surround sound really does put you into an immersive game play environment. You will absolutely hear things that you've never heard before in your games giving you an advantage over your rivals. Bass is deep and punchy without drowning out important gaming sounds. I was also really impressed with the comfort of this headset. The thick padding didn't leave my ears feeling like they'd been crushed for hours like some headsets do. I don't normally have any issue with sweat, but I could tell a noticeably more comfortable difference with this headset. In conclusion, The TB Elite Pro 2 is certainly a premium headset that delivers excellent sound and comfort sure to make any gamer happy. Unfortunately, it delivers it in a way that's so strange given the desire for wireless functionality. It has some Bluetooth features, but only if you route them through the SuperAmp which is a tangle of wires waiting to happen. If you're using this with a PC and desk, it won't likely be much of an issue. However, if you're using this with a TV from a console on the other side of the room, then it'sn't pleasant to look at and is even harder to store neatly. Thankfully, you can still use the headset by connecting directly to your PS4 controller, but you lose a lot of the functionality that you're paying for. All in all, I'll be keeping these as they are much better than the current headset I'm using in both comfort and sound (even when used without the SuperAmp). I doubt I'll be using the SuperAmp as it's just too much clutter for my living room unless I'm going to do some serious gaming days at a time. I'm giving these my recommendation since most people who purchase these know that they are wired and should be OK with that. However, I'd really like to see a truly wireless headset developed even if it cost another $100. Pros: -Sound -Comfort (Fit & heat) -Build Cons: -Lack of controls on the headset -Wires + Wires + Wires -SuperAmp is like a cheaper way to incorporate Bluetooth. It's clunky.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect, If You Can Overlook the Price

    Posted
    Vespasian
    • Tech Insider NetworkTech Insider Network

    If you're a committed PS4 gamer and price is no barrier to the accessories you purchase, then you definitely should buy this. The Turtle Beach Elite Pro 2 is, without question, the most comfortable high-end gaming headset on the market. The build quality is generally excellent, with a pliable but sturdy connecting band a choice of materials that deftly balances weight concerns and ruggedness, but where this device stands apart from competitors is in the design of the earpieces. These things practically mold themselves to your head shape, and if you've a uniquely shaped noggin like mine (and wear glasses to boot), you'll find yourself overjoyed to finally be using a headset that doesn't make you calculate how long you can endure a background level of discomfort. For a more detailed breakdown: BUILD QUALITY - Excellent. All pieces that need to stretch or flex do so admirably, and the parts most likely to wear over time (like the connecting headband) are reinforced with durable metal. As mentioned above, the earpieces are the true engineering marvel. They also detach via magnets, so repair or replacement should be easy. SOUND QUALITY - Excellent. Treble is clear and distinct, and bass frequencies punch distinctly without overpowering the mix. Midrange frequencies are separated into clear and distinct channels that enables you to discern things that get mashed together in poorer handsets. The audio engineering is advanced enough to make voice chat, background music, and sound effects distinct, clear, and detailed during play. It's pretty amazing to play an FPS and realize that you can hear the cacophony of the in-game chat (with all the different frequencies and microphone qualities players bring to the table), the game music, and sound effects you've been missing every play session prior while using this headset. I personally thought the microphone provided great sound quality; I made sure to check with online teammates for verification! The Speaker Boost feature is also implemented well, but reaping its benefits depends on tweaking your equalizer settings. SOFTWARE - Turtle Beach wisely eschewed a cumbersome PC interface for a download app (Android and iOS) instead. On first use, I thought the equalizer settings looked worryingly spartan, but I now see that choice was made to make sound mixing as easy-to-execute as possible. You can immediately hear the results of changes as you adjust the sliders on your phone, and it goes without saying that most dedicated PS4 gamers own the kind of smartphone needed to use the app software. The real benefits of the sound booster aren't seen until you tinker with these audio settings; if you calibrate things well, you can use the speaker boost as a volume adjuster to attenuate game audio when there's a sudden surge in noise or music. This is a godsend in games that have selectively implemented soundtracks, like Bloodborne. CONVENIENCE - Yes, there are a number of cables to hookup, but nowhere near the jungle of wires that the first-gen PS VR required. If you've a game setup that features a chair or sofa and a reasonable distance from your television or monitor, you should have no problems. Stretching the connecting audio cables across a living room floor might be a nuisance for a house pet (or a house mate), but most serious gamers keep their machines and hardware in a separate to keep way from distractions anyway, so the additional two cables you need shouldnn't be an issue. PRICE - This is the only area in which this headset feels like a bit of a letdown. You'll definitely get your money's worth, but most average-to-casual gamers can get by with a perfectly serviceable headset-and-audio combination for $100 or so. You won't get anywhere near this level of comfort or audio quality, but if you only use your PS4 for about ten hours a week that won't matter to you. If you spend just about ever second you can spare gaming, then this is your rig. IN BRIEF - Serious gamers willing to spend top dollar on the best audio accessories, or people who value comfort so highly they don't mind spending a little extra, should pick this unit up without hesitation. If this unit is on a considerable sale, make the purchase without hesitation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Surround for Multiplayer Gamers

    Posted
    TECHBEENGOOD
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    Turtle Beach Elite Pro 2 + SuperAmp for PS4 Pro & PS4. Adding a comfortable, amplified, surround headphone set for gaming raises the entire experience to the next level. The Elite Pro 2 offers players of multiplayer shooter games a uniquely focused, well made, set of headphones. They offer specialized features to help you gain an advantage. SETUP: Plug in the medium length headphone cable into the SuperAmp Audio Controller (small puck), and then the puck has a very long cable to connect to PC/PS4. For a PC, you're adding a cable/puck to your setup. For the PS4 this means your PS4 controller is no longer wireless, having added this long cable across your living room, with the puck about a third of the way to the TV. Because the volume control is on the puck, fiddling with the volume easily may be a stretch, literally. A normal, non-powered set of headphones can be plugged straight into your PS4 controller so it's a bit of a step backwards here. It requires no particular setup from your PC or PS4. Plug it in to USB and you're ready to go. My PS4 does not have the optical output option, so I didn't get to try that. Controlling settings requires installing an app on your iphone (iphone/android). I tested with an Android (Sony Xperia Compact). Everything works once you bluetooth pair, but it drops bluetooth a lot. You can rely on it to connect, change a setting or two, and then your time's up. Reconnecting is easy but annoying to have to keep doing. The app lets you tweak settings like your audio equalizer, and do tricks like boost chat with your teammates over the game sound (or kill chat if you don't like people). You must connect with your phone to tweak everything (Example: built in modes like Game, Movie, Music, Stereo), but it's cumbersome. PERFORMANCE: The puck feels nice, the dial feels well-made and heavy and has a bunch of customizable LEDs if you like shiny things and bright lights. The large around-the-ear cups are reasonably comfortable for average-sized heads set to the largest option. Larger heads could feel tight. The headphones have built-in spacing in the earpads for glasses. @@@@@@@@ The interior of the pad has a little gap under the covers, so your glasses don't get smooshed against your head. @@@@@@@ Voices and small sounds come through clearly. Sound effects and explosions have good weight when the volume is loud enough. @@@@@@@@ Tested with the end battle scene of Rogue One, bits of end fight of Deadpool). Unfortunately it sounds like everything is being run through a DSP that's set to 'Stadium'. There's an odd 'big and echo-y' effect even when there's a scene with two people talking quietly in a small room. I couldn't see any way to change that from the settings. While playing games that are about running around and shooting things, I was no longer aware of the echoes. In fact, in the right games, they present an accurate reflection of the scene. Experimenting on my PC, I plugged the headphones straight into my Fiio headphone amp instead of the provided puck. It cleaned up the weird DSP echo effect immediately, but I suspect it also means I don't get surround sound inside my headphones. SUMMARY: The main tricks the Elite Pro 2 headphones from Turtle Beach can do are (1) boost the audio of people talking over the game, so that in noisy battles with explosions you can still hear your teammates, and (2) you can have them boost quiet sounds, so if you're sneaking around, you'll hear enemies more easily. I think it's fair to say they are tailored to a niche market of multiplayer Gamers, which they serve quite well, if you're OK with a few ergonomic quirks. The fit, feel and thoughtful design add to the positive impression.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wonderfully Comfortable but Held Back by Cords

    Posted
    TheDuke
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    As Turtle Beach regularly releases new gaming headsets, it can feel as though new models are only being made as a cash-grab. ? But, after using many headsets over the years (within different console generations), I can honestly say that the company is truly improving the headset features. ? The Elite Pro 2 has a strong build quality, excellent sounding audio (with appropriately powerful bass), impressive comfort that holds up through 4+ hours of gaming (even while wearing glasses), and convenient customization options - both to the look of the headset and to the audio. While this set is very good, it bothers me that the Elite Pro 2 is not wireless. ? For those who currently use Bluetooth Headphones, or wireless earbuds; moving back to a headset with a cable is quite annoying. ? The mute switch on the cable can be difficult to locate during gameplay, and the SuperAmp needs to sit within reach as it contains the only volume control (except for the app). ? If you're a PC gamer the SuperAmp will probably be within reach, but for Playstation gamers, it probably will not be within reach if you're playing on the couch, or armchair. . What is odd here is that the SuperAmp appears to act less as an actual amplifier and more as a way to add Bluetooth functionality. ? But, Bluetooth is meant to be wireless!? In this circumstance, the headset must be physically attached to the SuperAmp (in order to receive a Bluetooth signal (from your phone, etc)) - And, the SuperAmp must also be physically connected to a power source to function (and to pass along game audio). ? Perhaps creating the SuperAmp was just a cheaper way to incorporate Bluetooth without having to cram batteries into the headset itself. ? In the Elite Pro 2 package, I am more impressed with the headset than I am with the SuperAmp. As you're certainly aware, the Elite Pro 2 is expensive. ? If you want to save good money, the Turtle Beach Elite Atlas ($99.99) is the same headset, but without the SuperAmp. ? You lose Bluetooth functionality, but you have the same 50mm Nanoclear Speakers, the same headband, nearly identical removable ear-cups with the ProSpecs Glasses Relief System (but without the cooling gel), same magnetic customizable speaker plates, etc.? It is compatible with Playstation, Switch, Xbox, & PC. The Elite Pro 2 is perfect for those who have money to spend and who don't mind the cord. ? The comfort truly is great. Read through the Pros & Cons to see if this is the right model for your needs: Pros: + High quality sound with appropriately rich bass that doesn't drown out important game/chat audio + Strong build quality + Great comfort for long gaming sessions (4+ hours) + Cooling gel earcups (noticeably reduces heat and improves comfort) + Earcups are easily removable (held in place my magnets) and replaceable + Earcups have channels with adjustable depth to ensure comfort for those who wear glasses (Prospecs Glasses Relief System) + Earcups are comfortable & nearly the perfect size + Earcups pivot in a controlled way (which lends to an overall feeling of quality) + Earcups have removable cover-plates that are easy to replace and customize + Headband is padded for comfort and built with metal for quality + Microphone is removable + Microphone has a built in foam screen that reduces pops, crackles, & breathing noises + Can be used to accept calls from your cellphone + Does not need batteries (or charging) to be used as headphones (when plugged into phone, stereo, etc) + SuperAmp includes Bluetooth functionality that allows you to listen to audio from your phone (and receive calls via Bluetooth) + SuperAmp has a quality build and good weight + SuperAmp has rubber feet that help to keep it from sliding around + SuperAmp has a 3.5mm output for streaming (game & chat) audio + SuperAmp LED indicates if audio is muted, or live + SuperAmp LED color is customizable - both brightness & color + Cord has a mute switch + Includes customizable Mic Monitoring (this allows you to hear your own voice mixed in with chat & game audio) + App allows audio & game chat customization (you're not limited to Presets) + Comes with all needed cables (including an optical cable) + 2 year warranty Cons: - High price - NOT wireless - Bluetooth functionality requires a physical (corded) connection to the SuperAmp - meaning that you cannot listen to Bluetooth audio on the go. ? - The SuperAmp doesn't appear to truly amplify the audio (volume). ? It appears to be simply a Bluetooth receiver allowing customization from the app and volume controls. - The earcups don't block out much ambient noise. - Does not feature any noise cancellation function - No way to adjust volume on the cable or headset - No way to adjust headband tension (which was available in the previous Elite Pro) - SuperAmp must be physically close to you if you want to be able to control volume - Locating the mute switch on the cable can be difficult/awkward mid gameplay - Mic is rather stiff and may not bend / re-form in the exact way each user prefers - Mic doesn't retract or fold out of the way (it has be completely unplugged/removed if you want it out of the way) - Proper set-up is more involved that simply plug-in & play. ? System setup is needed (which many users may miss) - Super Human Hearing alters audio in a way that is distracting. ? Reduces low end and bass leaving audio tinny. For instructions on required system set-up, I suggest watching the following video: https://youtu.be/EH92fe1vdCo

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gaming Headset with Decent Mic and Average Sound

    Posted
    zboot
    • Tech Insider NetworkTech Insider Network

    The Turtle Beach Elite Pro 2 gaming headset certainly has a cool sounding name. And to be fair, it does have "pro" looks. It has several inputs (3.5mm stereo, USB, and optical) and advertises a digital 7.1 channel audio. That's more channels than my home theater setup! So, they're serious about providing an immersive audio experience. There's also a bluetooth connected audio controller they're calling Elite SuperAmp. It actually looks like a headset cup. I'm not sure if that was on purpose. I've the version for the PS4. There's also an Xbox One specific version. There's pretty much no setup required (unless you're using the app with the bluetooth controller). Just plug in and go. It's at this point that I noticed a couple immediate issues. The headset has two 3.5mm inputs, one for the headset mic and one for audio. The USB and optical inputs are on the SuperAmp which one connects to the headset via the 3.5mm audio. This means that regardless of the original audio source, all you're getting on the headset is stereo audio. That means the 7.1 channel audio is just virtual. The immediate test is gaming. There's certainly an improvement between going direct with the 3.5mm versus USB audio via the SuperAmp. But even with the higher quality audio in, I can't say I was blown away by sound improvement. It felt more like I had a better tuned equalizer. I can report that audio quality using the mic was noticeably better than other headsets I've used so points there. Aside from providing (I'm guessing) the decoding of digital audio the SuperAmp boasts a few features. It has audio out so you can record to another source for streaming purposes. I'm not sure how this provides value over existing streaming capabilities given that it doesn't seem like the SuperAmp does anything to the audio going out. It adds the ability to take phone calls or play music from your phone on top of your game music. That's actually a pretty cool function. It also has a "super human" mode that purports to give you a competitive edge in hearing sounds that normally would be muted in-game, like footsteps of someone sneaking up on you. The problem is that there'sn't any smart signal processing to make this happen. It's just amplifying the sound beyond what you'd normally get turning up the volume. Because of that, the benefits are small, akin to just turning up the volume really loud. With that amplification, everything else is also amplified and so quiet foot falls are still relatively hard to pick out over other sounds. What would be cool is if it somehow could tone down foreground sounds and amplify background sounds. But I'm guessing the games pre-mix all that first so there's no real way to separate it out. The one other kinda neat feature is the ability to adjust the ear cups to make way for glasses. I normally wear contacts, especially when gaming, but it's nice that this can accommodate me should I happen to be wearing my glasses. I think these are a decent gaming headset with some cool features. It just feels a bit overblown and disappoints in the execution of it's gee-whiz stuff.

    I would recommend this to a friend