Customer Ratings & Reviews
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Customer ratings & reviews
Excellent Gaming Headset, but Slightly OverpricedPosted
UNBOXING, AND INITIAL IMPRESSIONS: The packaging is better than most I've seen. Honestly, that's about all I can say in this area. While most manufacturers are doing better at "environmentally-friendly" packaging, including Turtle Beach, they still have a way to go before they can truly claim "environmentally-friendly". As for initial impression, all I can say is "WOW!!!" Nice-looking, quality materials, and built-to-last. My only'disappointment' in this area is the black & silver color scheme.I MUCH prefer the all-black w/ red accent of the original Elite Pro. It's a bit more understated than the original.but, at the same time, it won't attract unwanted attention. COMFORT & EASE OF OPERATION: The ear pads are thick enough to be comfortable for extended wearing, but, at the same time, are more breathable than most other thick-padded cans. The padding along the top of the head, while not as thick, is still quite comfortable, plus the rigid metal band helps keep everything solidly in place. The only downside to the metal band is that those with smaller heads (I'm "borderline") won't get a nice seal, thus outside sound can "leak" in. overall, fit's still quite good, and better than some others. For those with larger heads, you will have a nice, comfortable, tight seal, so consider that a huge "plus". The controls are fairly simplistic, which some will like, and others will hate. The in-line control controls only the mic (on/mute), while the remainder of the control is handled by the Super Amp. The app is how the majority of adjustments are made, and, unfortunately, I really haven't had a lot of time to play around with the settings. The Super Amp is, essentially, an external USB "sound card", when connected to a computer. It can also connect directly to an Xbox One, or PS4, depending on which version you get. The Super Amp supports Dolby 5.1-channel mixing, as well as DTS-X, plus it has a (limited) 3-band EQ (hi, mid, low) SOUND QUALITY: For gaming, this is where the Elite Pro 2 shines.and what it's designed for. The simulated surround sound is extremely good.one of the best I've had the pleasure of experiencing. Sound f/x are clean, clear, and loud, and, while direction isn't perfect (for that, you need a TRUE surround-sound system with individual speakers), again, it's one of the best. The only downside might be the microphone. While clear enough for chat, it lacks the crisp, clean sound one would expect from something in this price range. My recommendation would be to use a dedicated USB mic, and forget about using the Elite Pro 2's mic. Switching over to music for a quick minute, while the audio is quite good, it's a bit bass-heavy. However, there are plenty of people who will appreciate this, and consider this to be a "plus" (I'm not one of them). THE GOOD: . Very comfortable . Excellent sound quality . High-quality build . Bluetooth THE BAD: . App needs some serious improvement (based on pro reviews I've read) . Heavy bass . Sound "leak" for those with smaller heads . Price - At $250, it could be better THE UGLY: . Honestly, nothing I could think of FINAL VERDICT: Overall sound is very good.better, in fact, than many others in the same price range. At the same time, there are others in the same price range that are better. Does this mean you should avoid the Turtle Beach Elite Pro 2? In a word, "no". if you want to save some money, and don't need the 'Super Amp', get the original Elite Pro (the sweet-looking black w/ red accent), which uses the exact same drivers. However, if you want/need the 'Super Amp', like the idea of customizing the audio (via the app) and/or have a need/'want' for Bluetooth connectivity, then the Turtle Beach Elite Pro 2 could be your ticket. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.
I would recommend this to a friend
Great sound but is SuperAmp needed?Posted
I've been using the Sony Gold headset for some time now and, while decent, definitely wanted to update and check out some newer models out there. I play FPS mostly and, more recently, RDR2. Fit - Overall fit of this headset is quite good. I've a larger sized head so, generally, most headsets don't fit quite that well. These fit snugly, but comfortably, on my head. I do feel a bit of a pinch at the top of my head however nothing too bad. The ear cushions are quite soft and comfy and they haven't felt heavy or cumbersome even after doing my all my weeklies in Destiny 2. Sound - Typical Turtle Beach. I can hear just about everything while playing Destiny 2 from the footsteps of enemy combatants to water droplets splashing from rooftops. Sound is clear and crisp. I did tend to notice almost an echoing sound when cinematics played and NPC were talking. Kinda weird but it seems to come and go. Not sure what the issue is. I was quite impressed with the surround sound. Most of my headsets have been stereo or "surround" sound but not really. For example, when walking past a flaming car/building, you can easily tell which direction the object is as you walk past/around/near. Quite nice and pretty cool actually. Wires - My Sony headset was wireless so it's really convenient and a simple flick of a switch, the headset is up and running. With these being wired, it's a little bit more cumbersome and depending on how your setup, the wires can be a bit of a pain. If you're using this with a PC then it shouldn't be too much an issue since you can hide the wires. Having this setup with my PS4, when using the SuperAmp controller, I've a USB cable lying on my floor while using this. Not the greatest thing but it's what it's. SuperAmp - While this seems like a cool gadget, I don't really see the benefit of this device. It's a volume knob with a couple inputs in it....that's it. It lights up and all but it's just a volume knob. Would've been nice if the mic mute button was on the amp however it's located inline on the headset cable. Setup - You can have this setup using just the 3.5mm cable plugged directly into your PS4 controller. Works just fine however volume needs to be adjusted via the controller menu as there are no volume knobs/sliders on the headset itself. With the SuperAmp/optical cable hooked up, it's a mess of wires however it does seem to work well and the sound it quite nice. The headset is bluetooth so you can also use it if you're making conference calls or something like that. Overall, this works great for PC/PS4. If you're a stickler for that clean look then you'd be better off hooking this up to your PC. While I'm still on the fence about the SuperAmp, it seems cool but not really for me. Sound quality is great regardless of what type of games you play. Surround sound is pretty nice.
I would recommend this to a friend
Stellar headset for comfort and audio depthPosted
I reviewed this headset based on use with both my PS4 and gaming desktop. To start at the beginning, the unboxing: the packaging is sleek and carefully designed to prevent damage. Inside the box you have the headset, headset cord, mini-usb power cable, optical cable, superamp, and the manual. Setup is easy, plug in mic boom, plug cord into headset and amp, plug power into amp and PS4 (or desktop) and done. There is an optical cable if you chose to use it, however to my amateur ears I could not tell a difference, so opted to forego the optical setup and have one less cable to deal with. There is also the option to connect directly to your phone / tablet without the superamp. Note, if you wear glasses there is this really cool feature built into the cup that will allow you to create a channel for your glasses and improve comfort. As far as comfort goes, this headset is top of the line. I'm a snob when it comes to headset comfort, as the majority of headsets in all price ranges hurt the top of my head. This one is the clear winner when it comes to weight, comfort and temperature. The headset overall fit is precise and of the quality I expect for the price. The adjustment allows a wide range of head sizes, they adapt easily between myself and my 8 year old and fit us both perfectly. The cup foam is just the right level of pressure while still feeling cool to the touch. After 2 hours of wear they aren't hot, too much pressure or too heavy. The mic has good placement and I have comfort knowing that my 8 year old can drop them (because he did) and they won't break. On to the important stuff, the audio. The sound is crisp, with amazing depth and range for both mic and sound. I'm in love with the background noise elimination, mainly when my son is complaining loudly that my turn is over. I found that these headphones gave me more audio clarity than I get with my mid level wireless ones, so now I'm hearing new background nuances of the game that I had previously missed. I was a bit perplexed in that I need to turn up the superamp to full volume for a comfortable audio level in the majority of games I tried. I think you may have a hard time getting the audio up to an uncomfortable level, however since that isn't normally a goal for most, I don't have any issues with this. Lastly, know you are getting a WIRED headset. I read many reviews on this headset about how the wires were a negative. If you don't want wires, don't buy this. It does create the wires running across the room situation, depending on how close you sit. This is ok for me, I'm gaming on a 60" and sitting ~15' away with no issues or pulling from the cables. Would I prefer all of these option in a wireless headset, YES I would, however I'm happy with the quality provided and will deal with the wires. Overall a great quality headset with outstanding audio, and makes me feel like I took a step up from my occasional social gamer status.
I would recommend this to a friend
Great sound, but a bit cumbersome to usePosted
Pro: Comfortable Good surround sound (for PS4) PS4 and PC compatible (switch in the app) Con: Hub and app control can be cumbersome Buttons and function spread out between the hub, wire, and app Must connect to pc to update firmware Messy wires (when using both USB and Optical) Build: The build is solid. The band has a self adjust padding, but can only be adjusted at three ? inch increments. The cups are soft and easily removable, and there's adjustment to allow better comfort for people with glasses. The plates on the sides can be switched out. The mic is flexible and removable. There are no buttons on the headset, instead all the functions are spread out. The mute button in on the wire, while the volume control is done on the hub. The rest of the controls are done via the app. That's the one gripe I've with this headset. I rather have at least the mute button and volume control on the headset. I don't like having to feel around for the wire and hub usually sits out of reach when I'm gaming on the couch. The hub is a puck with a volume dial and RGB LED. It has connections for optical and mini usb, a bluetooth button, a 3.5 connection for the headset, and an audio out for streaming. The wires could have been sleeved together for less mess, but I can see why they didn't. Comfort: I've a wider head and usually can't wear headsets for a long time without feeling uncomfortable, but I can wear these for a longer session. It does feel a bit heavy but it doesn't press down on my head as much as other headsets. I do wish the adjustments has more smaller increments rather than only three. Overall comfort is good. App: The app is where most of the settings are at. To set it up, you have to connect your headset to your phone like normal headphones before you can launch the app. You can adjust the EQ, change the preset settings or create your own, turn on sound boosts, and change the interface to an always on display. Just a note, you can't adjust the game and chat audio mix in the app unless you're using both the USB and optical connection. The "superhuman hearing" can be useful as it boost the subtle sounds like footsteps and distant gunfire. I did find it annoying that when you launch the app, it told me to update the firmware, but in order to do that I had to download the app for the pc and connected it to the hub. The pc app is only for firmware updates. Seems unnecessary and would be simpler to just be able to do so with the phone app like any other headphones out there. Sound: I only used these for PS4 gaming, but for that it's really good. It's lacking some boom but the surround is effective and better than other headsets I've had so far. You can clearly discern the direction of the sound. In Apex Legends, I can hear the echoing footsteps fade in and out as they run into the next room or are above me. However in Devil May Cry 5, sounds are more distant and lacks the punch. The normally loud sword clanging sounds like someone dropped a spoon. I probably need to change the settings in game and in the app. These aren't the best for movies. The dialogues are clear enough but lacks the bass to make an impact. Brief test for the PC, and they sounded ok. Since the app lacks advanced settings, it's not going to be as good as a dedicated pc headset. Conclusion: These are great for the PS4, especially when using it with the optical cable. The design is a bit cumbersome and would have been better if the buttons were more unified. Still, the sound is good and the surround effect works well. And while they're acceptable for media and pc uses, it's really not this headset's strong points.
I would recommend this to a friend