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Customer ratings & reviews
Cool gaming headset for PS4Posted
Overall, this is a pretty good headset. It includes the PowerAMP which connects up to the PS4 and allows you to have the best experience with the PS4. If your intent is to use it primarily with the PS4 this headset won't disappoint. The comfort of this headset is amazing, the sound is great and other players have no trouble hearing you over the mic. It is easy to connect and use and provides controls for your audio nearby without having to find controls. You can plug it into other devices like a Switch or your phone to use it for games there but because it's not paired up with the Power AMP it wasn't quite the same in terms of audio quality/loudness so I definitely wouldn't get this hoping to have the same experience without it. Even though it's clear this headset is intended only to work on the PC/PS4 with the Power AMP it's still disappointing to see it not be universal between Xbox and the PS4 as many gamers like me have both and Xbox and PS4 so this just ends up being more clutter in those scenarios. The upside is that to get it to work on the Xbox you'd only need to get the Power AMP and not the whole headset again. For this, I'd challenge Turtle Beach to come up with a universal system (even it used a manual switch to change compatibility modes). For it as it's marketed, I'd give it 5 stars but as a standalone headset I'd give it 4 where without the AMP it didn't sound a ton different than other gaming headsets I have. Overall, I'd recommend it for it's comfort, quality and sound when paired up with the AMP but wouldn't recommend if you intend on using it with other devices outside of a PC as there might be another option even from Turtle Beach that would work better.
I would recommend this to a friend
Good sounding gaming headset.Posted
To start, this is nice looking headset. They are quite hefty and certainly instill a quality feel to them. The Amplifier though does seem quite generic looking aside from the Turtle Beach logo. The sound on them is pretty darn good, though they do seem a bit quieter than several other headsets I've used. This was primarily on PC. I do have a PS4 but don't use it all that often anymore. There are plenty of accessories, the Optical Cable for the PS4, the 3.5mm that's quite lengthy for couch gaming and the Micro-USB for powering the Amp. The Mic seems pretty good and my friends didn't have issues hearing me. The only issues I encountered was that the Headset isn't very adjustable. The earcups only adjust down a few notches and doesn't really make much of a difference. The headset does feel a bit tight though but not uncomfortable. The other issue is controlling the headset. The PC software I'm guessing isn't yet coded to be compatible with anything but the Stealth series. When trying to launch the software it just says it's only for updating the firmware. That leads into the issue that's the App. There's a lot issues with it on my LG V30+. The app frequently stopped working or would cause my entire device to freeze. Changing settings when it would work was quite laggy and sometimes wouldn't even register a tap. The description's of the settings in the app could do with a lot of adjusting. The tones setting is just confusing. It's supposedly for the SuperHuman Hearing, why this isn't just labeled that I don't really know. I tested it out on a few games, Division 2, Apex Legends, Fortnite and a few others and it just seemed more distracting than useful. If the software on PC was compatible with the Elite Pro 2's I think it would go a long way towards making these easier to use. I'd still much recommend them, though there's another brand that are in this same price range that can be had that will likely be better bang for the buck but that's of course personal preference.
I would recommend this to a friend
Well worth it!Posted
Turtle Beach has been around forever with their gaming headsets. While primarily for the console gamer they work perfectly well for PC use. Whether for streaming movies, listening to music or playing your favorite game on a PS4 or PC, the Elite Pro 2 with Elite Superamp gaming headset should be considered. Yeah, they are a bit pricey but man are they worth it. Truth be told I'm not much of a console gamer but with Division 2 coming out I wanted a comfortable headset with surround sound for my gaming PC. These are loaded with great features. In the box you get the headset, the SuperAmp with dial volume control, a boom mic, a 10 foot micro USB cable, an optical cable and a 6 foot 3.5mm cable. Connecting the headset to your console or PC is easly with the USB cable from the device to the SuperAmp and the 3.5mm cable from the SuperAmp to the headset. Then just plug in the mic boom and you are ready to rock and roll. The SuperAmp has rubber pads on the bottom and enough weight where they will stay put on your desk and not slide around. I did have an initial setup problem with Division 2. While the headset worked perfectly fine with most of my games, Youtube and other streaming services, for some reason while recognized by the PC and the game I couldn't get sound out of the headset. I had to go to Windows audio settings while the game was running and force the system to output to the headset. Just a minor inconvenience that took me a while to figure out but all is good now. These are easily the most comfortable headset I own. I love the over the ear cups that fully cover my ears. Each cup swivels back a full 90 degrees so they lay flat across my collarbone. The earcup padding and covers are extremely soft making long gaming sessions possible with no discomfort. The padding easily conforms over glasses so you don't get that nagging pressure on the temples. The strap has just the right spring in it so they are not too tight or too loose and the strap padding also adds to the comfort. Fine tuning the sound is possible using your smartphone and the Turtle Beach Audio Hub software. Simply download the proper version to your phone (or tablet) pair them via Bluetooth and you can tweak to your hearts content. There are presets for different modes (game, movie, music, stereo). You can also pick a preset for the type of game you are playing (First Person Shooter, Streamer, Indie, Battle Royale or Racing). You can also boost bass or treble or both, or boost for vocals. There are even slider adjustments for the output and mic levels. The result is a highly adjustable audio experience. The price point on these originally was about $250 but I see they have dropped the price to just under $200 making it an even sweeter deal. I've retired my other headsets and use these exclusively for almost everything gaming and even for streaming my favorite movies and videos. Go for it if you can afford them!!! You won't be sorry!
I would recommend this to a friend
Minor Inconveniences Add UpPosted
---SETUP--- The setup of this headset isn't complicated but it'sn't immediately obvious out of the box. All necessary cables are included, though. You must connect an optical audio cable to your PS4 and the Elite Super AMP (ESAMP), a Mini-USB cable to the ESAMP and the PS4, and an auxiliary cable from the headset to the ESAMP. Starting to sound complicated? It isn't, but expect clutter. When you're done with that, you must download the Turtle Beach Audio Hub app (iOS and Android) and pair your mobile device to the ESAMP via bluetooth. This will allow you to customize your headset with your phone through the ESAMP. To successfully use the ESAMP with the PS4, follow directions in the screenshot provided (found in the user manual). ---FEATURES--- The key feature of this headset is that it's customizable via the Turtle Beach Audio Hub app (iOS and Android). Another neat feature is that this headset is made with gamers who wear glasses in mind. I thought that meant extra comfy cushioning, but it's actually a thread that you can pull that will create a crevice for the feet of the glasses to fit through and not have as much pressure. This is a wired headset, but the wire doesn't go connected to the controller, it goes connected to the ESAMP. Since your phone pairs up via bluetooth to the ESAMP, an interesting feature is that audio from your phone will be sent wirelessly to the headset when connected to the ESAMP. When I discovered this, it meant that I could hear my text message notifications via the headset when gaming, music that I play from my phone, and anything else that makes a noise from your mobile device. Also, the ESAMP solves a problem that streamers have with a PS4, which is that when you connect most headsets to the PS4 controller, the game audio is no longer captured by products like ELGATO because the PS4 can't send the same audio source to two different locations. The ESAMP allows for that to happen, so if you're a streamer having this issue, this here is one solution for you. ---PERFORMANCE--- The performance of this headset is great. Using the ESAMP, you can turn the silver know to raise or lower the volume. Using the app on the phone, you can customize sound that you hear from your headset. The current default options are: First Person Shooter, Battle Royale, Racing, Streamer, and Indie. Aside from that, you can choose from preset sounds like: Signature Sound, Bass Boost, Bass + Treble Boost, and Vocal Boost. Making any change is confirmed by an audible sound on your headset. There are many options to fully customize your sound, from giving yourself a chat boost, provide a more balanced mix of game vs. chat audio, activate superhuman hearing, enable or disable mic monitoring to various degrees, and adjust the light pattern and color in the ESAMP. ---EXPECTATIONS--- The product doesn't my expectations. Don't get me wrong, the audio is phenomenal. However, it's the little inconveniences that together, form too much of a hassle to be satisfied with the product. First of all, the ESAMP will have to be close to you for you to be able to control the volume of the headset. Since the ESAMP needs to have 2 cables connected to the PS4 (optical and USB), if you play on the couch in a living room where there is lots of traffic (kids, spouse), they will inevitably step on the cables and either pull your PS4 in a manner you won't like or unplug your cables during your gameplay. Even if your family doesn't trip on the cables, it does mean more maintenance in terms of putting the cables away when not in use. Additionally, there is another cable that extends from the ESAMP to your headset in order for it to work. Nothing will connect to your PS4 controller, but having that auxiliary cable connected to the ESAMP is another cable to worry about getting in the way. Another inconvenience is that the headset cannot control any volume. Instead, you must reach for wherever you placed the ESAMP, which if its on the floor, that means bending down. To make changes on to the sound presets, you must resort to a third device, your mobile phone. The only thing that your headset can do is mute your mic. Speaking of which, the mic can't be put away unless disconnected from the headset. It is a long stick that, though it's movable, it's limited in mobility. Lastly, if you're a multi-console owner, this only works with PS4 and PC. ---VALUE--- The price for the Turtle Beach Headset in terms of value is a bit high considering that this isn't a wireless headset and it's limited to the PS4 and the PC. Other headsets that I own (one from Turtle Beach itself) work with my Switch, Xbox One, PS4, and PC all at once and wirelessly. ---APPROVAL--- I highly recommend this product for people who only have a PS4 or PC and that will be there main headset of choice for those platforms. I also recommend this for PS4 streamers who lose audio when using an ELGATO. If you don't fall in the categories above, then these are not what you're looking for.
No, I would not recommend this to a friend
A great gaming headset that misses a few marksPosted
The Turtle Beach Elite Pro 2 is a great headset for gamers. I'ven't found a headset that I consider perfect, yet, and the Elite Pro 2 doesn't change that. The short and sweet is that it has really good audio clarity and quality, but a fit that I found to be less comfortable than a cheaper headset, a bluetooth function that works a little, and while the SuperAmp is a pretty cool feature, I find it somewhat limited in use and question it's necessity. The Elite Pro 2 makes a great first impression when opening the box, with premium feeling packaging. Pulling the headset from the box, it doesn't feel like opening a cheap set of headphones - Turtle Beach definitely sells you on having something different. And when you pull the SuperAmp out, it feels like you have something special. My only complaint with the fit and finish is the ear cap covers: the plastic for them is magnetic and swappable, but it's thin and feels cheaper than anything else in the box. You can even see the supporting ribs for the molding through the plastic. Fit wise the Elite Pro 2 offers a range of adjustments. The headband has thick padding to keep the solid, aluminum bar from resting directly on your head, the ear cups are padded really well with a foam wrapped in some sort of leather look-a-like, the ear cups rotate to get them just right, and the headband extends quite a bit. These should fit most head shapes and sizes. That all said, they are pretty heavy. I also found them a bit tighter around my jaw than my HyperX Cloud IIs, and after a while they become a bit uncomfortable and require me to adjust them periodically, but I don't know that everyone will have this problem. One of the really cool features of these is the eye glass relief system. Each ear cup pad is held on by magnets, so it removes really easily - a nice update from the old Elite Pro - and on the back of each pad is a little post with a plastic tab connected to it. By lifting the plastic tab off the post and pulling, you can pull the pad in to the housing a desired amount to create a relief area for your glasses if you wear them, making these more comfortable for gamers who wear eye glasses. It's a really easy process and works well. Setup, is fairly straightforward with the quickstart manual, but I did find some information missing in some steps, specifically related to the app. One thing you should do before setting these up is download the Turtle Beach app for your phone/tablet. This is only way to change the mode from PS4 mode to PC mode, and it's also how you can adjust the LED color for the middle of the SuperAmp, as well as modify a few other settings. Having the app will help you follow the steps for connecting to your PS4 or PC, since some of the steps require the app. Once you follow the steps outlined, these sound great. The SuperAmp controls your volume via the large silver wheel on it, and it feels solid in use, with just enough resistance when adjusting. There is a mute button inline on the cord that connects the headset to the SuperAmp. Keep in mind this is a wired headset, because the SuperAmp connects via an included 10' optical audio cable to the back of your PS4. It's also powered, so there is an additional 10' USB cable to plug in for power. You can connect directly to a controller from the headset, but you lose the SuperAmp sound quality and ability to control the volume from the SuperAmp. I did find a difference in audio quality when plugged into the remote, but it still sounded good. The tradeoff for superior sound is long, strewn out cables. They drive me a bit nuts, but that's the nature of these. The SuperAmp supports bluetooth connections for simultaneous playback, so you can listen to music or other audio sources while listening to in-game audio. I found connecting to it to be pretty straight forward: there is a button on the side of the SuperAmp that you hold down to enable pairing mode, and then you just scan and connect your device. Audio playback is stereo only, but it sounds clear and is a nice touch, when it works. Staying connected seemed to be a bit of a challenge for it. Because this is one of the big reasons for the SuperAmp, it really becomes more of a fancy volume knob than necessary addition. Once fully set up and fitted these things sound really good. Right out of the box the in-game audio is very clear, and there is a good sense of direction from the sound. You can make some adjustment through the app, but I found that it worked really well for me from the start. The surround sound feature of these definitely enhances the experience when compared to stereo headsets, give you a more immersed experience, especially in FPS, when you can pick out the direction of footsteps. In a test of NHL 19, the surround sound wasn't as huge an advantage, but the separation between players and crowd noises wasn'ticeable. I've even used these for listening to music, and they offer really solid, full-bodied sound, with good, clean mids and solid lows. Compared to my other headset, the audio quality on these is superb, and I've found myself using them more often than my other set for console gaming despite their flaws. Turtle Beach has done a great job tuning the sound for these, and because of that some of the issues can be overlooked. The microphone provides flexible positioning, thanks to the adjustable boom that connects to the left ear cup. Speech and recording through the mic was pretty clear, without very having that muffled, talking-through-a-sheet sound, and besting other mics that I've used. In terms of issues, I've encountered various flaws during use so far, and some of them are more impacting than others. The first issue is with the bluetooth. I mentioned that it seems to have trouble staying connected, and I found that my phone and my laptop would stop playback with regularity. The only solution when it happened was to disconnect and reconnect the device. The weird thing is it always seems to still be connected when it happens, but playback doesn't work. Nevertheless, it has made it very difficult for me to recommend the bluetooth connectivity feature of these, and I've stopped using it. Another issue for me is with the fitment. These have comfortable padding, but I find the foam around my ears starts getting warm after 20 minutes or so, which makes them a little uncomfortable. Coupled with the pinch strength around my jaw, I find I've to adjust these frequently to keep them ideal. I still like using them due to the audio quality, but I come away with sweaty ears after playing for longer than 30 minutes, a problem my other headset doesn't have. I ran into some other challenges specifically around the SuperAmp and the Turtle Beach app, where settings will sometimes not take, and I've to toggle a setting back and forth a second time for it to apply. I also had some occasional issues modifying the LED on the SuperAmp, but since I got it set to something different than the default, I've decided to leave it. That aside, the ability to change the color of the LED to almost anything is a really cool way to personalize these. Speaking of the LED, it turns red when you mute the mic. It also turns red if you disconnect the mic. I don't play with my mic as often as I play without it, so this is a bit annoying, because I'd like to remove the mic when playing an offline game, but still have my LED color showing. I'd love to see a firmware update address this and allow it to only change to the LED to red when the mic is attached and muted. Another thing I found frustrating was the fact that these require a separate app on your computer to update the firmware. It would be most convenient for the mobile app to support updating them, but that'sn't how it works. And the desktop app is just for updating their firmware; you cannot control the SuperAmp settings from it. The two different apps make the process of updating the headphones seem a bit disjointed. The final thing worth mentioning is the ability to block ambient sound. My pair of Kingston HyperX Cloud IIs, while not as full featured or fancy as these, fit lighter on the head, and they block ambient noise out better. When gaming in my office, I can hear my server fan, a slight hum from my ceiling fan, and the AC return vent when the AC kicks on. With my HyperX Cloud IIs those sounds are not noticeable. It might seem minor, but it becomes really annoying during silent parts of games or videos, because those noises leak in. I love the audio quality on these, and in spite of the flaws I now use them for my PS4 and XBO, and use my Cloud IIs for PC gaming. These improve over the old Elite Pro in many ways, and miss the boat in several others, some of which might be fixable via firmware. I'd still recommend trying these out if you're looking for a great sounding gaming headset, since they might be one of the top options out there. Just be aware of the shortcomings.
I would recommend this to a friend