Customer Ratings & Reviews
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Customer ratings & reviews
Superb comfort, Great sound, but wired..Posted
Turtle Beach has been my go to headset for gaming for many years now, though this is my first set for PS4 Pro. I think this headset has many great features right off the bat, however, I think what stands out most for me is the comfort of the headset. It is larger in size but has great build quality and feels solid with the metal head band and some decent weight to it (not a negative though). Adjustment is also simplistic and easy to accommodate larger heads. I can wear this headset for a solid gaming session (4+ hours for me) without any real irritation or soreness around my ears. The ears cups are very soft yet rigid with memory foam and reduce ambient outside noise fairly well without any noise cancelling functionality. The microphone has good positioning while having a fair amount of flexibility to adjust to your desired position and my online friends have commented on the clearer sounding quality of my voice over the standard PS4 headset/earpiece. Sound quality is pretty stellar, as I would expect from Turtle Beach (and this price point) the DTS Headphone: X surround sound gives players and experience of gaming that really changes the dynamic of game play. I enjoy the pin point sounds that I can immediately recognize which direction they are coming from and adjust my position as needed in games. Good sounding bass and the tuning options through the app allow for some significant customization. The Super Amp and Bluetooth functionality are added bonuses, where the volume control is solely located on the Amp itself to allow for easy volume adjustment. The app allows you to alter EQ settings as you like and then save those profiles for quick switching without the hassle (big points from me). I do not typically stream music while playing but I know quite a few people who do and that feature is something I think is quite common nowadays, however, being able to control the levels of chat, game audio and music audio is not quite as common and the Elite Pro 2 with Super Amp sets itself apart in this department. On to my main concern/disappointment: CABLES! As most other reviewers have pointed out this headset requires a USB connection and optionally (for quality sound) an optical cable. Granted, both cables came with the purchase and are of sizeable length, it just doesn't work for me in my current gaming setup. I have to drag these across my office floor to my chair and the cables are a danger where my dogs might trip over them at some point so I'm worried about it. I have a pair of Elite Pro's for my Xbox One S that are wireless with 7.1 surround and they rock though they are nowhere near as comfortable as the Elite Pro 2 for PS4. All that being said, if you have a desk setup with your PS4 this headset will work great for you, if you have a living room/couch setup it might be difficult (but not impossible). Overall, I'm happy with the Elite Pro 2 and the options it gives me, I'm just a little miffed with the cables and need to figure out my options for my current gaming setup but I think in the end it is worth it.
I would recommend this to a friend
The headset was packaged really well and tight - securing the headset. Initially it was hard to set up because of all the wires. The app configuration wasn't working properly, and my microphone wasn't working so I had to go online to a chat help and have them help me through it. The cable length is good, but it leaves a couple feet of cable across the carpet area from my TV to the couch. Also, there are many cables you must work with using these - would be awesome if it was wireless. It works while playing games with high quality sound and noise cancellation, love the surround sound. Clear sound coming through, easy to adjust and great comfort and fit while wearing my glasses. The memory foam in the cushions fit really well and block out sounds/noises. Great headset for many hours of gaming. Happy to wear these for extended gaming time with much comfort. Would absolutely recommend for gamers.
I would recommend this to a friend
Best sound I've heard out of any headphone, gaming or not. This headset really does it all. From first person shooters, to sport games, to music, all of which come through at the highest quality. You aren't going to take these to the gym but when playing games or just relaxing on the couch, these headphones are great for it. As great as I believe this headset is, it'sn't perfect and does come with some flaws. In order to use the headset to it's full capabilities, it has to be plugged into the "SuperAmp," which has to be plugged into the PlayStation itself. That adds up to be a lot of cords. It just looks very cluttered and if you put your headset neatly away every time you use it, it'll take a lot of time to set up again. @@@@@@@@ Not a bad price to pay based on the quality of these) Also, if you want to move away from the tv more than about 10 feet while using the headset to it's full capacity, you won't be able to. I've read that you may be able to find an extension but again, adding more cords isn't preferred. I highly recommend these for multi-purpose use, (games, music, movies) you won't be disappointed!
I would recommend this to a friend
More bass and great sound isolation and more fun!Posted
This headset blows the competition out of the water. I was playing my favorite FPS battlefield field 1, and it feels like you're there. This is when you're fully connected with the wired setup having the amplifier connected also through optical Audio. That is the full potential to enjoying your gaming experience. Setup instructions are fully detailed and explained to get you up and running. Now, I understand this is wired and not wireless, and you can still use the 3.5 mm jack and included cord to directly connect to your controller (which I did try but, it doesn't sound the same), but that setup doesn't allow the amplifier to go in between the headset and the PS4 controller. Not that I have found a method yet. My current setup is my 50" 4K TV on a filing cabinet desk, and the PS4 on a shelf to a computer desk right next to the tv, with the amplifier connected Alison on that shelf, and audio cable running from that to my headset, and I sit about 4 feet. The 3.5mm cable included is long enough and decent. Just have to be careful for moving around and to be sure that your out of the way of the audio cable, otherwise tug on it by accident your amplifier may fall along with it and, god forbid the PS4. But I'm careful. This is probably more suitable and tailored if you game on a desktop with a HD or 4K monitor, and the console OR your high end gaming PC, and sit within reasonable close range. I just might convert later on in the future. The headset is comfortable but compared to the other headsets I have, it's a bit slightly heavy. I like how the EarPads are magnets and removable. You can adjust these to work well if you wear glasses (which I do). Overall Turtle beach, I see as a brand that will be recognized for premium gaming Audio headsets to enhance your gaming experience ultimately.
I would recommend this to a friend
Stellar headset for comfort and audio depthPosted
I reviewed this headset based on use with both my PS4 and gaming desktop. To start at the beginning, the unboxing: the packaging is sleek and carefully designed to prevent damage. Inside the box you have the headset, headset cord, mini-usb power cable, optical cable, superamp, and the manual. Setup is easy, plug in mic boom, plug cord into headset and amp, plug power into amp and PS4 (or desktop) and done. There is an optical cable if you chose to use it, however to my amateur ears I could not tell a difference, so opted to forego the optical setup and have one less cable to deal with. There is also the option to connect directly to your phone / tablet without the superamp. Note, if you wear glasses there is this really cool feature built into the cup that will allow you to create a channel for your glasses and improve comfort. As far as comfort goes, this headset is top of the line. I'm a snob when it comes to headset comfort, as the majority of headsets in all price ranges hurt the top of my head. This one is the clear winner when it comes to weight, comfort and temperature. The headset overall fit is precise and of the quality I expect for the price. The adjustment allows a wide range of head sizes, they adapt easily between myself and my 8 year old and fit us both perfectly. The cup foam is just the right level of pressure while still feeling cool to the touch. After 2 hours of wear they aren't hot, too much pressure or too heavy. The mic has good placement and I have comfort knowing that my 8 year old can drop them (because he did) and they won't break. On to the important stuff, the audio. The sound is crisp, with amazing depth and range for both mic and sound. I'm in love with the background noise elimination, mainly when my son is complaining loudly that my turn is over. I found that these headphones gave me more audio clarity than I get with my mid level wireless ones, so now I'm hearing new background nuances of the game that I had previously missed. I was a bit perplexed in that I need to turn up the superamp to full volume for a comfortable audio level in the majority of games I tried. I think you may have a hard time getting the audio up to an uncomfortable level, however since that isn't normally a goal for most, I don't have any issues with this. Lastly, know you are getting a WIRED headset. I read many reviews on this headset about how the wires were a negative. If you don't want wires, don't buy this. It does create the wires running across the room situation, depending on how close you sit. This is ok for me, I'm gaming on a 60" and sitting ~15' away with no issues or pulling from the cables. Would I prefer all of these option in a wireless headset, YES I would, however I'm happy with the quality provided and will deal with the wires. Overall a great quality headset with outstanding audio, and makes me feel like I took a step up from my occasional social gamer status.
I would recommend this to a friend
Amazing Sound w/ Unfortunate Web of WiresPosted
Upon receipt, you won'tice that the TB Elite Pro 2 headphones are packaged in an average looking box. However, that's just the outer sleeve. Under that sleeve is a very premium feeling box that matches the price for this headset. Why is the packaging important you might ask? As someone who has moved across the country several times, I want the items I'm spending big bucks on (particularly my tech items) to come with boxes that will last so that I can use them to repack and transport the items. I learned the hard way that you don't want to throw all of your tech items, controllers, power cables, and adapters in one box thinking that you'll be able to easily put them all back together once you've arrived at your destination. Once out of the box, setup is fairly easy but can be more complicated depending on your specific setup and whether or not you choose to use the included (VERY appreciated) optical cable. By using the optical cable, you gain Bluetooth functionality from your phone. While this does allow you to control some audio settings, customize the EQ, and stream audio, I didn't find it critical to my gaming experience. Once you've connected the SuperAmp (more on this later) to the PS4, you then run another wire to the headset. You also have the option of running the standard 3.5mm connection directly to your PS4 controller, but this does result in a noticeable loss of audio quality. However, the quality is still impressive given the high quality of the headset itself. Unfortunately, most of the audio controls are via the SuperAmp which is super inconvenient. I'm not sure why this decision was made or why the super amp couldn't just be some dongle on the back of the console. I'm sure this was a cost saving measure to avoid having to fit batteries and bluetooth directly into the headset, but man does it take away from the excellent sound performance of this headset. Having wires strung across the living room floor just isn't what I want to look at or clean up after I'm done gaming. As far as the sound quality goes (when connected to the SuperAmp), it's amazing. The surround sound really does put you into an immersive game play environment. You will absolutely hear things that you've never heard before in your games giving you an advantage over your rivals. Bass is deep and punchy without drowning out important gaming sounds. I was also really impressed with the comfort of this headset. The thick padding didn't leave my ears feeling like they'd been crushed for hours like some headsets do. I don't normally have any issue with sweat, but I could tell a noticeably more comfortable difference with this headset. In conclusion, The TB Elite Pro 2 is certainly a premium headset that delivers excellent sound and comfort sure to make any gamer happy. Unfortunately, it delivers it in a way that's so strange given the desire for wireless functionality. It has some Bluetooth features, but only if you route them through the SuperAmp which is a tangle of wires waiting to happen. If you're using this with a PC and desk, it won't likely be much of an issue. However, if you're using this with a TV from a console on the other side of the room, then it'sn't pleasant to look at and is even harder to store neatly. Thankfully, you can still use the headset by connecting directly to your PS4 controller, but you lose a lot of the functionality that you're paying for. All in all, I'll be keeping these as they are much better than the current headset I'm using in both comfort and sound (even when used without the SuperAmp). I doubt I'll be using the SuperAmp as it's just too much clutter for my living room unless I'm going to do some serious gaming days at a time. I'm giving these my recommendation since most people who purchase these know that they are wired and should be OK with that. However, I'd really like to see a truly wireless headset developed even if it cost another $100. Pros: -Sound -Comfort (Fit & heat) -Build Cons: -Lack of controls on the headset -Wires + Wires + Wires -SuperAmp is like a cheaper way to incorporate Bluetooth. It's clunky.
I would recommend this to a friend
Great sound but is SuperAmp needed?Posted
I've been using the Sony Gold headset for some time now and, while decent, definitely wanted to update and check out some newer models out there. I play FPS mostly and, more recently, RDR2. Fit - Overall fit of this headset is quite good. I've a larger sized head so, generally, most headsets don't fit quite that well. These fit snugly, but comfortably, on my head. I do feel a bit of a pinch at the top of my head however nothing too bad. The ear cushions are quite soft and comfy and they haven't felt heavy or cumbersome even after doing my all my weeklies in Destiny 2. Sound - Typical Turtle Beach. I can hear just about everything while playing Destiny 2 from the footsteps of enemy combatants to water droplets splashing from rooftops. Sound is clear and crisp. I did tend to notice almost an echoing sound when cinematics played and NPC were talking. Kinda weird but it seems to come and go. Not sure what the issue is. I was quite impressed with the surround sound. Most of my headsets have been stereo or "surround" sound but not really. For example, when walking past a flaming car/building, you can easily tell which direction the object is as you walk past/around/near. Quite nice and pretty cool actually. Wires - My Sony headset was wireless so it's really convenient and a simple flick of a switch, the headset is up and running. With these being wired, it's a little bit more cumbersome and depending on how your setup, the wires can be a bit of a pain. If you're using this with a PC then it shouldn't be too much an issue since you can hide the wires. Having this setup with my PS4, when using the SuperAmp controller, I've a USB cable lying on my floor while using this. Not the greatest thing but it's what it's. SuperAmp - While this seems like a cool gadget, I don't really see the benefit of this device. It's a volume knob with a couple inputs in it....that's it. It lights up and all but it's just a volume knob. Would've been nice if the mic mute button was on the amp however it's located inline on the headset cable. Setup - You can have this setup using just the 3.5mm cable plugged directly into your PS4 controller. Works just fine however volume needs to be adjusted via the controller menu as there are no volume knobs/sliders on the headset itself. With the SuperAmp/optical cable hooked up, it's a mess of wires however it does seem to work well and the sound it quite nice. The headset is bluetooth so you can also use it if you're making conference calls or something like that. Overall, this works great for PC/PS4. If you're a stickler for that clean look then you'd be better off hooking this up to your PC. While I'm still on the fence about the SuperAmp, it seems cool but not really for me. Sound quality is great regardless of what type of games you play. Surround sound is pretty nice.
I would recommend this to a friend
A headset that lives up to its namePosted
Turtle Beach's Elite Pro 2 headset offers so much in the way of functionality that there simply is not enough time to write about all this headset has to offer. From everything down to sound and voice controls all the way up to lighting and EQ set up, this headset is sure to please most gamers out there. For the purposes of this review i'll try to focus on some of the more important functions and please note this headset was tested on the PS4 platform. First off I want to talk about design and what you can expect to receive out of the box. This unit was packaged like a high end designer jewelry box almost. I felt almost like I should of been honored to receive this unit. Out of the box your going to receive the headset, boom mic, super amp, optical cable, micro usb cable and 3.5mm cable. Cable length is good, allowing you to sit well beyond the length of your gaming console. My only real complaint is the amount of cords needed to run this set up. If you game from a gaming monitor and desk then the cords really don't pose any issues in the form of it getting in your way. However I initially tested this on my ps4 while hooked up to my 47" t.v. I hated having the wires all sprawled out on the floor. It may not bother you but it bothered me because I like to keep my battle area clean. Moving on to design and comfort. These are hands down the most comfortable and thickest cushion headset I have ever owned or tested. The comfort level was definitely top tier and a really nice feature that Turtle Beach implemented that I am a fan of is the ability to adjust your ear cups for people that wear glasses. You can see from the uploaded picture that the ear cups are removable. Once removed on the back side of the ear cups there is a cloth tab that you can pull and set in to place for people that wear glasses. What this does is it creates an indentation in the headset which allows your glasses to sit perfectly in without creating pressure points. The reason I like this feature alot is because I chose to game on a 27" gaming monitor and end up sitting real close to the screen. I wear blue light filter glasses so the comfort level while wearing headsets usually drops. Oh and one other thing to note, the ear cups have a really nice cooling property to their design which means you never get hot or sweaty while wearing them. Now lets really get in to the main reason for buying this headset which is sound and voice chat quality along with its functionality controls. The first thing that really stood out to me was the super amp and its functions. The main function of the super amp is to serve as the main gate way for your audio controls and bluetooth functions. The super amp lights up around the unit as you turn the dial to indicate volume level. Lighting control can be adjusted through the free Turtle Beach app which allows you to chose if the lighting stays on, increases as in game volume increases or you can put it in stealth mode which turns off all the lights. The super amp also has an audio output for streaming purposes. Now do you need the super amp to use these headsets? Absolutely not. The headset acts as a normal headset via the 3.5 mm cable meaning you can plug this directly to your ps4 controller or you can hook it up to your phone and listen to music. Now with that being said one thing i'll say is there is a significant drop in audio quality and clarity if you chose to go this route. This headset truly shines while using the super amp. Lets talk about some of the things you can do through the app. You can chose and make your color design for the Turtle Beach logo when it lights up. You can design your own EQ pre sets for your gaming desire. Now this is a really nice and cool feature to have and i'll explain why. Let's say your playing a shooter like The Division and you want that heavy bass drop so you can feel every bullet and explosion in the game. Simply set up your EQ adjustments to get them where you want them then after you can save them and label them 'Shooter' or whatever you like. This is a nice feature to have as you can set, adjust and save different features in order to swap them out based on the game you are playing i.e. shooter, rpg, side scroller, etc. You can also adjust your game and chat ratio so you can chose to receive more chat audio than game audio or vice versa. There's alot you can do through the app so I just wanted to talk about a couple that stood out. Another key area that really got me was the ability to stream music directly in your headset off your phone and be able to control the sound balance of your music, in game sound and chat volume. This means when im in a party and we are grinding away for loot I can stream music to help pass the time all without taking away from the game sound or chat audio from team mates. I can control how much music, game volume and chat volume that I want to come in to make sure that they don't all come in at the same volume and drown each other out. Now if all you care about is in game sound quality then this headset will not leave you disappointed. With a 7.1 Dolby surround sound set up you are going to be able to hear sounds that you may have never heard before. I could hear metal creaking as construction equipment was swaying off in the distance. Not only was I able to pick up on the sound but I was able to even tell which direction it was coming from and roughly how far away it was all without having to look at a map. This headset does an awesome job at displacing sound quality that it makes immersion all that much more real. The bass drops are deep and clean but never too loud to take away from other sounds. Voice clarity is crisp and clean allowing me to hear perfectly all in game AI chat and audio chat with my team mates perfectly. Here's the bottom line. There are enough functions to please just about everybody out there. The sound quality is so crisp and clean that you are going to feel as if you are in the game. The Dolby surround sound means that you will have the upper hand as you will be able to hear enemies off in the distance and be able to tell just how far away they are before they even notice you. The chat controls are perfect allowing you to control your chat output to your teammates as well as the chat audio coming in to your headset. The app also provides an option to turn on a gateway for your mic blocking all outside noises from bleeding in to your group chat. All in all guys this is well worth the money in my opinion. The only complaint I have with this unit is the amount of cords it runs. But in retrospect this is a very small complaint with many more benefits. This is hands down my favorite and new go to headset for gaming and streaming. I find it hard to believe that this headset would disappoint anyone. Do yourself a favor and pick a head set up to see what its like to wear an elite head set.
I would recommend this to a friend
My favorite headset for PS4 (Pro)!Posted
I've been looking for a great pair of PS4 cans and as a result, I've several pairs. A cheap pair that just plugs into the 3.5mm Audio Jack on the controller and another pair that has 7.1 audio. The 7.1 audio pair have been my go-to, but they just aren't very comfy for more than 45 min of play, as my ears start getting hot and sweaty. Also, for some reason, they summon static electricity (pops/crackles) into my ear if I get up or sit down while using them. Then, I ran across these new Turtle Beach headphones. I've seen and heard of them in the past, but have never used them and wanted to give them a try. When I received them, I was super impressed by the box and packaging. There's the black inner box this is covered by a cardboard slipcover that shows the headset and all the features. Unboxing was a joy and really makes you feel like like you've gotten bang for your buck. It's also pretty hefty. Included, you get the headphones (duh! @@@@@@@ , the removable microphone, the SuperAmp audio controller, a headset audio cable, USB power cable and an optical audio cable (for original/launch PS4 and PS4 Pro use). All in all, the cables are of a very generous length and I didn't really have any issues in that department. However, I generally sit about 6'-7' away from my TV. The first thing you want to do before anything is update the firmware. I downloaded the Turtle Beach program on my PC, hooked them up and it automatically applied the latest firmware version, which has fixes to volume levels and such. Please, please, make sure you do this before you do anything else. Hookup was a breeze - on paper and in looking at the manual, it looks really complicated. For the PS4 pro, you run the USB Power Cable and the "optional" Optical Cable (more on this later) from the back of the SuperAmp into your PS4, then the Headset Audio Cable from the front of the SuperAmp into your headset. Then just attach the mic. That's it. However, this is a software setup step, as well. If you are using the Optical cable, you will need to go into your PS4 Audio settings and change the Primary Output Port to Digital Out (Optical) and the Audio Format (Priority) to Bitstream (Dolby). Also, make sure you select only the Dolby Digital 5.1ch setting. You then need to go to your audio settings and set the "Output to Headphones" option to "Chat Audio". If you aren't using the Optical Audio Cable, you would just choose "All Audio" (or the equivalent of). Again, all of this sounds complicated, but in practice, only takes a few seconds. The audio quality of these headphones are fantastic! However, I've noticed a common factor between multiple PS4-specific headphones I've tried, which is an overall low audio volume. I do have a slight hearing impairment and so far, I've been able to hear most games great. Please note that in most cases, you will have the volume dial at max for a "comfortable" volume level on most games. However, a few games I've actually had to turn down. I've tested these cans on several games, including The Division 2 (the game's audio itself is lower than most games, so I had to max the volume dial), Sekiro (AMAZING audio...actually had to lower the volume to a comfortable level) and Fortnite (Great audio, kept it a few notches below max). If I had any complaint with these headphones at all, it would be the sheer number of cables involved. I was really unhappy at first because I've enough cables to deal with between my PS4 controller charging cable and my PS4 VR cables. With the USB Power Cable, Optical Audio Cable and the Headset cable itself, there are wires EVERYWHERE! I finally decided to nix the Optical cable for the sake of simplicity. I'm happy to say that there is ZERO impact to the quality or volume of the audio. The only difference this makes is without, you lose some functionality of the iOS/Android Audio Hub app (I used it on my iPhone XS Max), primarily the ability to control Independent Game + Chat Volume. However, I've not had any issues and it seems to still work for me... There are so much more details that I would love to go into in regards to setup and configuration, but my review space is starting to get limited (really wish they would allow for longer review and being able to post more than 2 pics...), so I'm gonna start wrapping up. If you are using a PS4 with a dedicated sound system (receiver/sound bar), you may wish to opt to NOT use the Optical Audio cable, as this severely complicates the setup and having to switch between HDMI and Optical every time you want to use the headphones. However, if you don't really have a dedicated sound system, then absolutely use the Optical cable and just keep your settings static. I also wanted to add that when connected to the Audio Hub app via Bluetooth and using the headphones, the sound comes from my phone and into my headphones! I absolutely LOVE, LOVE, LOVE this unexpected detail! In conclusion - I'm going to give this headset two reviews: 4/5 Stars - If you plan on using the Optical cable - this is due to the further setup complications and annoyances, in addition to the over-abundance of cables involved. 5/5 Stars - If you do NOT plan on using the Optical cable (my personal suggestion for those who have a dedicated audio system). This makes them simply "plug and play" and easily removable to put up, etc. Bonus tip: When setting up and not using the mic for chat, make sure to go into the Audio Hub app on your phone and set your Game/Chat slider all the way to Game (to the left) to make the headphones louder. By default, this is set halfway, which results in lower overall volume.
I would recommend this to a friend