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Turtle Beach - Elite Pro 2 Wired Gaming Headset with Elite SuperAmp Bluetooth Audio Controller for PlayStation 4 - Black/Silver-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 65 reviews

91%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    A great gaming headset that misses a few marks

    Posted
    Daved
    • Tech Insider NetworkTech Insider Network

    The Turtle Beach Elite Pro 2 is a great headset for gamers. I haven't found a headset that I consider perfect, yet, and the Elite Pro 2 doesn't change that. The short and sweet is that it has really good audio clarity and quality, but a fit that I found to be less comfortable than a cheaper headset, a bluetooth function that works a little, and while the SuperAmp is a pretty cool feature, I find it somewhat limited in use and question it's necessity. The Elite Pro 2 makes a great first impression when opening the box, with premium feeling packaging. Pulling the headset from the box, it doesn't feel like opening a cheap set of headphones - Turtle Beach definitely sells you on having something different. And when you pull the SuperAmp out, it feels like you have something special. My only complaint with the fit and finish is the ear cap covers: the plastic for them is magnetic and swappable, but it's thin and feels cheaper than anything else in the box. You can even see the supporting ribs for the molding through the plastic. Fit wise the Elite Pro 2 offers a range of adjustments. The headband has thick padding to keep the solid, aluminum bar from resting directly on your head, the ear cups are padded really well with a foam wrapped in some sort of leather look-a-like, the ear cups rotate to get them just right, and the headband extends quite a bit. These should fit most head shapes and sizes. That all said, they are pretty heavy. I also found them a bit tighter around my jaw than my HyperX Cloud IIs, and after a while they become a bit uncomfortable and require me to adjust them periodically, but I don't know that everyone will have this problem. One of the really cool features of these is the eye glass relief system. Each ear cup pad is held on by magnets, so it removes really easily - a nice update from the old Elite Pro - and on the back of each pad is a little post with a plastic tab connected to it. By lifting the plastic tab off the post and pulling, you can pull the pad in to the housing a desired amount to create a relief area for your glasses if you wear them, making these more comfortable for gamers who wear eye glasses. It's a really easy process and works well. Setup, is fairly straightforward with the quickstart manual, but I did find some information missing in some steps, specifically related to the app. One thing you should do before setting these up is download the Turtle Beach app for your phone/tablet. This is only way to change the mode from PS4 mode to PC mode, and it's also how you can adjust the LED color for the middle of the SuperAmp, as well as modify a few other settings. Having the app will help you follow the steps for connecting to your PS4 or PC, since some of the steps require the app. Once you follow the steps outlined, these sound great. The SuperAmp controls your volume via the large silver wheel on it, and it feels solid in use, with just enough resistance when adjusting. There is a mute button inline on the cord that connects the headset to the SuperAmp. Keep in mind this is a wired headset, because the SuperAmp connects via an included 10' optical audio cable to the back of your PS4. It's also powered, so there is an additional 10' USB cable to plug in for power. You can connect directly to a controller from the headset, but you lose the SuperAmp sound quality and ability to control the volume from the SuperAmp. I did find a difference in audio quality when plugged into the remote, but it still sounded good. The tradeoff for superior sound is long, strewn out cables. They drive me a bit nuts, but that's the nature of these. The SuperAmp supports bluetooth connections for simultaneous playback, so you can listen to music or other audio sources while listening to in-game audio. I found connecting to it to be pretty straight forward: there is a button on the side of the SuperAmp that you hold down to enable pairing mode, and then you just scan and connect your device. Audio playback is stereo only, but it sounds clear and is a nice touch, when it works. Staying connected seemed to be a bit of a challenge for it. Because this is one of the big reasons for the SuperAmp, it really becomes more of a fancy volume knob than necessary addition. Once fully set up and fitted these things sound really good. Right out of the box the in-game audio is very clear, and there is a good sense of direction from the sound. You can make some adjustment through the app, but I found that it worked really well for me from the start. The surround sound feature of these definitely enhances the experience when compared to stereo headsets, give you a more immersed experience, especially in FPS, when you can pick out the direction of footsteps. In a test of NHL 19, the surround sound wasn't as huge an advantage, but the separation between players and crowd noises was noticeable. I've even used these for listening to music, and they offer really solid, full-bodied sound, with good, clean mids and solid lows. Compared to my other headset, the audio quality on these is superb, and I have found myself using them more often than my other set for console gaming despite their flaws. Turtle Beach has done a great job tuning the sound for these, and because of that some of the issues can be overlooked. The microphone provides flexible positioning, thanks to the adjustable boom that connects to the left ear cup. Speech and recording through the mic was pretty clear, without very having that muffled, talking-through-a-sheet sound, and besting other mics that I have used. In terms of issues, I've encountered various flaws during use so far, and some of them are more impacting than others. The first issue is with the bluetooth. I mentioned that it seems to have trouble staying connected, and I found that my phone and my laptop would stop playback with regularity. The only solution when it happened was to disconnect and reconnect the device. The weird thing is it always seems to still be connected when it happens, but playback doesn't work. Nevertheless, it has made it very difficult for me to recommend the bluetooth connectivity feature of these, and I have stopped using it. Another issue for me is with the fitment. These have comfortable padding, but I find the foam around my ears starts getting warm after 20 minutes or so, which makes them a little uncomfortable. Coupled with the pinch strength around my jaw, I find I have to adjust these frequently to keep them ideal. I still like using them due to the audio quality, but I come away with sweaty ears after playing for longer than 30 minutes, a problem my other headset doesn't have. I ran into some other challenges specifically around the SuperAmp and the Turtle Beach app, where settings will sometimes not take, and I have to toggle a setting back and forth a second time for it to apply. I also had some occasional issues modifying the LED on the SuperAmp, but since I got it set to something different than the default, I have decided to leave it. That aside, the ability to change the color of the LED to almost anything is a really cool way to personalize these. Speaking of the LED, it turns red when you mute the mic. It also turns red if you disconnect the mic. I don't play with my mic as often as I play without it, so this is a bit annoying, because I would like to remove the mic when playing an offline game, but still have my LED color showing. I'd love to see a firmware update address this and allow it to only change to the LED to red when the mic is attached and muted. Another thing I found frustrating was the fact that these require a separate app on your computer to update the firmware. It would be most convenient for the mobile app to support updating them, but that isn't how it works. And the desktop app is just for updating their firmware; you cannot control the SuperAmp settings from it. The two different apps make the process of updating the headphones seem a bit disjointed. The final thing worth mentioning is the ability to block ambient sound. My pair of Kingston HyperX Cloud IIs, while not as full featured or fancy as these, fit lighter on the head, and they block ambient noise out better. When gaming in my office, I can hear my server fan, a slight hum from my ceiling fan, and the AC return vent when the AC kicks on. With my HyperX Cloud IIs those sounds are not noticeable. It might seem minor, but it becomes really annoying during silent parts of games or videos, because those noises leak in. I love the audio quality on these, and in spite of the flaws I now use them for my PS4 and XBO, and use my Cloud IIs for PC gaming. These improve over the old Elite Pro in many ways, and miss the boat in several others, some of which might be fixable via firmware. I'd still recommend trying these out if you're looking for a great sounding gaming headset, since they might be one of the top options out there. Just be aware of the shortcomings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wonderfully Comfortable but Held Back by Cords

    Posted
    TheDuke
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    As Turtle Beach regularly releases new gaming headsets, it can feel as though new models are only being made as a cash-grab.  But, after using many headsets over the years (within different console generations), I can honestly say that the company is truly improving the headset features.  The Elite Pro 2 has a strong build quality, excellent sounding audio (with appropriately powerful bass), impressive comfort that holds up through 4+ hours of gaming (even while wearing glasses), and convenient customization options – both to the look of the headset and to the audio. While this set is very good, it bothers me that the Elite Pro 2 is not wireless.  For those who currently use Bluetooth Headphones, or wireless earbuds; moving back to a headset with a cable is quite annoying.  The mute switch on the cable can be difficult to locate during gameplay, and the SuperAmp needs to sit within reach as it contains the only volume control (except for the app).  If you’re a PC gamer the SuperAmp will probably be within reach, but for Playstation gamers, it probably will not be within reach if you are playing on the couch, or armchair. …What is odd here is that the SuperAmp appears to act less as an actual amplifier and more as a way to add Bluetooth functionality.  But, Bluetooth is meant to be wireless!  In this circumstance, the headset must be physically attached to the SuperAmp (in order to receive a Bluetooth signal (from your phone, etc)) – And, the SuperAmp must also be physically connected to a power source to function (and to pass along game audio).  Perhaps creating the SuperAmp was just a cheaper way to incorporate Bluetooth without having to cram batteries into the headset itself.  In the Elite Pro 2 package, I am more impressed with the headset than I am with the SuperAmp. As you are certainly aware, the Elite Pro 2 is expensive.  If you want to save good money, the Turtle Beach Elite Atlas ($99.99) is the same headset, but without the SuperAmp.  You lose Bluetooth functionality, but you have the same 50mm Nanoclear Speakers, the same headband, nearly identical removable ear-cups with the ProSpecs Glasses Relief System (but without the cooling gel), same magnetic customizable speaker plates, etc.  It is compatible with Playstation, Switch, Xbox, & PC. The Elite Pro 2 is perfect for those who have money to spend and who don’t mind the cord.  The comfort truly is great. Read through the Pros & Cons to see if this is the right model for your needs: Pros: + High quality sound with appropriately rich bass that doesn’t drown out important game/chat audio + Strong build quality + Great comfort for long gaming sessions (4+ hours) + Cooling gel earcups (noticeably reduces heat and improves comfort) + Earcups are easily removable (held in place my magnets) and replaceable + Earcups have channels with adjustable depth to ensure comfort for those who wear glasses (Prospecs Glasses Relief System) + Earcups are comfortable & nearly the perfect size + Earcups pivot in a controlled way (which lends to an overall feeling of quality) + Earcups have removable cover-plates that are easy to replace and customize + Headband is padded for comfort and built with metal for quality + Microphone is removable + Microphone has a built in foam screen that reduces pops, crackles, & breathing noises + Can be used to accept calls from your cellphone + Does not need batteries (or charging) to be used as headphones (when plugged into phone, stereo, etc) + SuperAmp includes Bluetooth functionality that allows you to listen to audio from your phone (and receive calls via Bluetooth) + SuperAmp has a quality build and good weight + SuperAmp has rubber feet that help to keep it from sliding around + SuperAmp has a 3.5mm output for streaming (game & chat) audio + SuperAmp LED indicates if audio is muted, or live + SuperAmp LED color is customizable – both brightness & color + Cord has a mute switch + Includes customizable Mic Monitoring (this allows you to hear your own voice mixed in with chat & game audio) + App allows audio & game chat customization (you are not limited to Presets) + Comes with all needed cables (including an optical cable) + 2 year warranty Cons: - High price - NOT wireless - Bluetooth functionality requires a physical (corded) connection to the SuperAmp - meaning that you cannot listen to Bluetooth audio on the go.  - The SuperAmp does not appear to truly amplify the audio (volume).  It appears to be simply a Bluetooth receiver allowing customization from the app and volume controls. - The earcups do not block out much ambient noise. - Does not feature any noise cancellation function - No way to adjust volume on the cable or headset - No way to adjust headband tension (which was available in the previous Elite Pro) - SuperAmp must be physically close to you if you want to be able to control volume - Locating the mute switch on the cable can be difficult/awkward mid gameplay - Mic is rather stiff and may not bend / re-form in the exact way each user prefers - Mic does not retract or fold out of the way (it has be completely unplugged/removed if you want it out of the way) - Proper set-up is more involved that simply plug-in & play.  System setup is needed (which many users may miss) - Super Human Hearing alters audio in a way that is distracting.  Reduces low end and bass leaving audio tinny. For instructions on required system set-up, I suggest watching the following video: https://youtu.be/EH92fe1vdCo

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Surround for Multiplayer Gamers

    Posted
    TECHBEENGOOD
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    Turtle Beach Elite Pro 2 + SuperAmp for PS4 Pro & PS4. Adding a comfortable, amplified, surround headphone set for gaming raises the entire experience to the next level. The Elite Pro 2 offers players of multiplayer shooter games a uniquely focused, well made, set of headphones. They offer specialized features to help you gain an advantage. SETUP: Plug in the medium length headphone cable into the SuperAmp Audio Controller (small puck), and then the puck has a very long cable to connect to PC/PS4. For a PC, you’re adding a cable/puck to your setup. For the PS4 this means your PS4 controller is no longer wireless, having added this long cable across your living room, with the puck about a third of the way to the TV. Because the volume control is on the puck, fiddling with the volume easily may be a stretch, literally. A normal, non-powered set of headphones can be plugged straight into your PS4 controller so it's a bit of a step backwards here. It requires no particular setup from your PC or PS4. Plug it in to USB and you're ready to go. My PS4 does not have the optical output option, so I didn't get to try that. Controlling settings requires installing an app on your iphone (iphone/android). I tested with an Android (Sony Xperia Compact). Everything works once you bluetooth pair, but it drops bluetooth a lot. You can rely on it to connect, change a setting or two, and then your time's up. Reconnecting is easy but annoying to have to keep doing. The app lets you tweak settings like your audio equalizer, and do tricks like boost chat with your teammates over the game sound (or kill chat if you don't like people). You must connect with your phone to tweak everything (Example: built in modes like Game, Movie, Music, Stereo), but it’s cumbersome. PERFORMANCE: The puck feels nice, the dial feels well-made and heavy and has a bunch of customizable LEDs if you like shiny things and bright lights. The large around-the-ear cups are reasonably comfortable for average-sized heads set to the largest option. Larger heads could feel tight. The headphones have built-in spacing in the earpads for glasses. (The interior of the pad has a little gap under the covers, so your glasses don't get smooshed against your head.) Voices and small sounds come through clearly. Sound effects and explosions have good weight when the volume is loud enough. (Tested with the end battle scene of Rogue One, bits of end fight of Deadpool). Unfortunately it sounds like everything is being run through a DSP that's set to 'Stadium'. There's an odd 'big and echo-y' effect even when there's a scene with two people talking quietly in a small room. I couldn't see any way to change that from the settings. While playing games that are about running around and shooting things, I was no longer aware of the echoes. In fact, in the right games, they present an accurate reflection of the scene. Experimenting on my PC, I plugged the headphones straight into my Fiio headphone amp instead of the provided puck. It cleaned up the weird DSP echo effect immediately, but I suspect it also means I don't get surround sound inside my headphones. SUMMARY: The main tricks the Elite Pro 2 headphones from Turtle Beach can do are (1) boost the audio of people talking over the game, so that in noisy battles with explosions you can still hear your teammates, and (2) you can have them boost quiet sounds, so if you're sneaking around, you'll hear enemies more easily. I think it’s fair to say they are tailored to a niche market of multiplayer Gamers, which they serve quite well, if you’re OK with a few ergonomic quirks. The fit, feel and thoughtful design add to the positive impression.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound but is SuperAmp needed?

    Posted
    LouRevue
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I've been using the Sony Gold headset for some time now and, while decent, definitely wanted to update and check out some newer models out there. I play FPS mostly and, more recently, RDR2. Fit - Overall fit of this headset is quite good. I have a larger sized head so, generally, most headsets don't fit quite that well. These fit snugly, but comfortably, on my head. I do feel a bit of a pinch at the top of my head however nothing too bad. The ear cushions are quite soft and comfy and they haven't felt heavy or cumbersome even after doing my all my weeklies in Destiny 2. Sound - Typical Turtle Beach. I can hear just about everything while playing Destiny 2 from the footsteps of enemy combatants to water droplets splashing from rooftops. Sound is clear and crisp. I did tend to notice almost an echoing sound when cinematics played and NPC were talking. Kinda weird but it seems to come and go. Not sure what the issue is. I was quite impressed with the surround sound. Most of my headsets have been stereo or "surround" sound but not really. For example, when walking past a flaming car/building, you can easily tell which direction the object is as you walk past/around/near. Quite nice and pretty cool actually. Wires - My Sony headset was wireless so it's really convenient and a simple flick of a switch, the headset is up and running. With these being wired, it's a little bit more cumbersome and depending on how your setup, the wires can be a bit of a pain. If you're using this with a PC then it shouldn't be too much an issue since you can hide the wires. Having this setup with my PS4, when using the SuperAmp controller, I have a USB cable lying on my floor while using this. Not the greatest thing but it is what it is. SuperAmp - While this seems like a cool gadget, I don't really see the benefit of this device. It's a volume knob with a couple inputs in it....that's it. It lights up and all but it's just a volume knob. Would've been nice if the mic mute button was on the amp however it's located inline on the headset cable. Setup - You can have this setup using just the 3.5mm cable plugged directly into your PS4 controller. Works just fine however volume needs to be adjusted via the controller menu as there are no volume knobs/sliders on the headset itself. With the SuperAmp/optical cable hooked up, it's a mess of wires however it does seem to work well and the sound it quite nice. The headset is bluetooth so you can also use it if you're making conference calls or something like that. Overall, this works great for PC/PS4. If you're a stickler for that clean look then you'd be better off hooking this up to your PC. While I'm still on the fence about the SuperAmp, it seems cool but not really for me. Sound quality is great regardless of what type of games you play. Surround sound is pretty nice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect, If You Can Overlook the Price

    Posted
    Vespasian
    • Tech Insider NetworkTech Insider Network

    If you're a committed PS4 gamer and price is no barrier to the accessories you purchase, then you definitely should buy this. The Turtle Beach Elite Pro 2 is, without question, the most comfortable high-end gaming headset on the market. The build quality is generally excellent, with a pliable but sturdy connecting band a choice of materials that deftly balances weight concerns and ruggedness, but where this device stands apart from competitors is in the design of the earpieces. These things practically mold themselves to your head shape, and if you have a uniquely shaped noggin like mine (and wear glasses to boot), you'll find yourself overjoyed to finally be using a headset that doesn't make you calculate how long you can endure a background level of discomfort. For a more detailed breakdown: BUILD QUALITY - Excellent. All pieces that need to stretch or flex do so admirably, and the parts most likely to wear over time (like the connecting headband) are reinforced with durable metal. As mentioned above, the earpieces are the true engineering marvel. They also detach via magnets, so repair or replacement should be easy. SOUND QUALITY - Excellent. Treble is clear and distinct, and bass frequencies punch distinctly without overpowering the mix. Midrange frequencies are separated into clear and distinct channels that enables you to discern things that get mashed together in poorer handsets. The audio engineering is advanced enough to make voice chat, background music, and sound effects distinct, clear, and detailed during play. It's pretty amazing to play an FPS and realize that you can hear the cacophony of the in-game chat (with all the different frequencies and microphone qualities players bring to the table), the game music, and sound effects you've been missing every play session prior while using this headset. I personally thought the microphone provided great sound quality; I made sure to check with online teammates for verification! The Speaker Boost feature is also implemented well, but reaping its benefits depends on tweaking your equalizer settings. SOFTWARE - Turtle Beach wisely eschewed a cumbersome PC interface for a download app (Android and iOS) instead. On first use, I thought the equalizer settings looked worryingly spartan, but I now see that choice was made to make sound mixing as easy-to-execute as possible. You can immediately hear the results of changes as you adjust the sliders on your phone, and it goes without saying that most dedicated PS4 gamers own the kind of smartphone needed to use the app software. The real benefits of the sound booster aren't seen until you tinker with these audio settings; if you calibrate things well, you can use the speaker boost as a volume adjuster to attenuate game audio when there's a sudden surge in noise or music. This is a godsend in games that have selectively implemented soundtracks, like Bloodborne. CONVENIENCE - Yes, there are a number of cables to hookup, but nowhere near the jungle of wires that the first-gen PS VR required. If you have a game setup that features a chair or sofa and a reasonable distance from your television or monitor, you should have no problems. Stretching the connecting audio cables across a living room floor might be a nuisance for a house pet (or a house mate), but most serious gamers keep their machines and hardware in a separate to keep way from distractions anyway, so the additional two cables you need shouldnn't be an issue. PRICE - This is the only area in which this headset feels like a bit of a letdown. You'll definitely get your money's worth, but most average-to-casual gamers can get by with a perfectly serviceable headset-and-audio combination for $100 or so. You won't get anywhere near this level of comfort or audio quality, but if you only use your PS4 for about ten hours a week that won't matter to you. If you spend just about ever second you can spare gaming, then this is your rig. IN BRIEF - Serious gamers willing to spend top dollar on the best audio accessories, or people who value comfort so highly they don't mind spending a little extra, should pick this unit up without hesitation. If this unit is on a considerable sale, make the purchase without hesitation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Sound w/ Unfortunate Web of Wires

    Posted
    abl001
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    Upon receipt, you'll notice that the TB Elite Pro 2 headphones are packaged in an average looking box. However, that's just the outer sleeve. Under that sleeve is a very premium feeling box that matches the price for this headset. Why is the packaging important you might ask? As someone who has moved across the country several times, I want the items I'm spending big bucks on (particularly my tech items) to come with boxes that will last so that I can use them to repack and transport the items. I learned the hard way that you don't want to throw all of your tech items, controllers, power cables, and adapters in one box thinking that you'll be able to easily put them all back together once you've arrived at your destination. Once out of the box, setup is fairly easy but can be more complicated depending on your specific setup and whether or not you choose to use the included (VERY appreciated) optical cable. By using the optical cable, you gain Bluetooth functionality from your phone. While this does allow you to control some audio settings, customize the EQ, and stream audio, I didn't find it critical to my gaming experience. Once you've connected the SuperAmp (more on this later) to the PS4, you then run another wire to the headset. You also have the option of running the standard 3.5mm connection directly to your PS4 controller, but this does result in a noticeable loss of audio quality. However, the quality is still impressive given the high quality of the headset itself. Unfortunately, most of the audio controls are via the SuperAmp which is super inconvenient. I'm not sure why this decision was made or why the super amp couldn't just be some dongle on the back of the console. I'm sure this was a cost saving measure to avoid having to fit batteries and bluetooth directly into the headset, but man does it take away from the excellent sound performance of this headset. Having wires strung across the living room floor just isn't what I want to look at or clean up after I'm done gaming. As far as the sound quality goes (when connected to the SuperAmp), it is amazing. The surround sound really does put you into an immersive game play environment. You will absolutely hear things that you've never heard before in your games giving you an advantage over your rivals. Bass is deep and punchy without drowning out important gaming sounds. I was also really impressed with the comfort of this headset. The thick padding didn't leave my ears feeling like they'd been crushed for hours like some headsets do. I don't normally have any issue with sweat, but I could tell a noticeably more comfortable difference with this headset. In conclusion, The TB Elite Pro 2 is certainly a premium headset that delivers excellent sound and comfort sure to make any gamer happy. Unfortunately, it delivers it in a way that is so strange given the desire for wireless functionality. It has some Bluetooth features, but only if you route them through the SuperAmp which is a tangle of wires waiting to happen. If you're using this with a PC and desk, it won't likely be much of an issue. However, if you're using this with a TV from a console on the other side of the room, then it isn't pleasant to look at and is even harder to store neatly. Thankfully, you can still use the headset by connecting directly to your PS4 controller, but you lose a lot of the functionality that you are paying for. All in all, I'll be keeping these as they are much better than the current headset I'm using in both comfort and sound (even when used without the SuperAmp). I doubt I'll be using the SuperAmp as it's just too much clutter for my living room unless I'm going to do some serious gaming days at a time. I'm giving these my recommendation since most people who purchase these know that they are wired and should be OK with that. However, I'd really like to see a truly wireless headset developed even if it cost another $100. Pros: -Sound -Comfort (Fit & heat) -Build Cons: -Lack of controls on the headset -Wires + Wires + Wires -SuperAmp is like a cheaper way to incorporate Bluetooth. It's clunky.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Gaming Headset, but Slightly Overpriced

    Posted
    Panther68
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    UNBOXING, AND INITIAL IMPRESSIONS: The packaging is better than most I’ve seen. Honestly, that’s about all I can say in this area. While most manufacturers are doing better at “environmentally-friendly” packaging, including Turtle Beach, they still have a way to go before they can truly claim “environmentally-friendly”. As for initial impression, all I can say is “WOW!!!” Nice-looking, quality materials, and built-to-last. My only ‘disappointment’ in this area is the black & silver color scheme…I MUCH prefer the all-black w/ red accent of the original Elite Pro. It’s a bit more understated than the original…but, at the same time, it won’t attract unwanted attention. COMFORT & EASE OF OPERATION: The ear pads are thick enough to be comfortable for extended wearing, but, at the same time, are more breathable than most other thick-padded cans. The padding along the top of the head, while not as thick, is still quite comfortable, plus the rigid metal band helps keep everything solidly in place. The only downside to the metal band is that those with smaller heads (I’m “borderline”) won’t get a nice seal, thus outside sound can “leak” in. overall, fit is still quite good, and better than some others. For those with larger heads, you will have a nice, comfortable, tight seal, so consider that a huge “plus”. The controls are fairly simplistic, which some will like, and others will hate. The in-line control controls only the mic (on/mute), while the remainder of the control is handled by the Super Amp. The app is how the majority of adjustments are made, and, unfortunately, I really haven’t had a lot of time to play around with the settings. The Super Amp is, essentially, an external USB “sound card”, when connected to a computer. It can also connect directly to an Xbox One, or PS4, depending on which version you get. The Super Amp supports Dolby 5.1-channel mixing, as well as DTS-X, plus it has a (limited) 3-band EQ (hi, mid, low) SOUND QUALITY: For gaming, this is where the Elite Pro 2 shines…and what it’s designed for. The simulated surround sound is extremely good…one of the best I’ve had the pleasure of experiencing. Sound f/x are clean, clear, and loud, and, while direction isn’t perfect (for that, you need a TRUE surround-sound system with individual speakers), again, it is one of the best. The only downside might be the microphone. While clear enough for chat, it lacks the crisp, clean sound one would expect from something in this price range. My recommendation would be to use a dedicated USB mic, and forget about using the Elite Pro 2’s mic. Switching over to music for a quick minute, while the audio is quite good, it is a bit bass-heavy. However, there are plenty of people who will appreciate this, and consider this to be a “plus” (I’m not one of them). THE GOOD: • Very comfortable • Excellent sound quality • High-quality build • Bluetooth THE BAD: • App needs some serious improvement (based on pro reviews I’ve read) • Heavy bass • Sound “leak” for those with smaller heads • Price – At $250, it could be better THE UGLY: • Honestly, nothing I could think of FINAL VERDICT: Overall sound is very good…better, in fact, than many others in the same price range. At the same time, there are others in the same price range that are better. Does this mean you should avoid the Turtle Beach Elite Pro 2? In a word, “no”. if you want to save some money, and don’t need the ‘Super Amp’, get the original Elite Pro (the sweet-looking black w/ red accent), which uses the exact same drivers. However, if you want/need the ‘Super Amp’, like the idea of customizing the audio (via the app) and/or have a need/’want’ for Bluetooth connectivity, then the Turtle Beach Elite Pro 2 could be your ticket. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Superb comfort, Great sound, but wired..

    Posted
    JakeNH
    • Tech Insider NetworkTech Insider Network

    Turtle Beach has been my go to headset for gaming for many years now, though this is my first set for PS4 Pro. I think this headset has many great features right off the bat, however, I think what stands out most for me is the comfort of the headset. It is larger in size but has great build quality and feels solid with the metal head band and some decent weight to it (not a negative though). Adjustment is also simplistic and easy to accommodate larger heads. I can wear this headset for a solid gaming session (4+ hours for me) without any real irritation or soreness around my ears. The ears cups are very soft yet rigid with memory foam and reduce ambient outside noise fairly well without any noise cancelling functionality. The microphone has good positioning while having a fair amount of flexibility to adjust to your desired position and my online friends have commented on the clearer sounding quality of my voice over the standard PS4 headset/earpiece. Sound quality is pretty stellar, as I would expect from Turtle Beach (and this price point) the DTS Headphone: X surround sound gives players and experience of gaming that really changes the dynamic of game play. I enjoy the pin point sounds that I can immediately recognize which direction they are coming from and adjust my position as needed in games. Good sounding bass and the tuning options through the app allow for some significant customization. The Super Amp and Bluetooth functionality are added bonuses, where the volume control is solely located on the Amp itself to allow for easy volume adjustment. The app allows you to alter EQ settings as you like and then save those profiles for quick switching without the hassle (big points from me). I do not typically stream music while playing but I know quite a few people who do and that feature is something I think is quite common nowadays, however, being able to control the levels of chat, game audio and music audio is not quite as common and the Elite Pro 2 with Super Amp sets itself apart in this department. On to my main concern/disappointment: CABLES! As most other reviewers have pointed out this headset requires a USB connection and optionally (for quality sound) an optical cable. Granted, both cables came with the purchase and are of sizeable length, it just doesn’t work for me in my current gaming setup. I have to drag these across my office floor to my chair and the cables are a danger where my dogs might trip over them at some point so I am worried about it. I have a pair of Elite Pro’s for my Xbox One S that are wireless with 7.1 surround and they rock though they are nowhere near as comfortable as the Elite Pro 2 for PS4. All that being said, if you have a desk setup with your PS4 this headset will work great for you, if you have a living room/couch setup it might be difficult (but not impossible). Overall, I’m happy with the Elite Pro 2 and the options it gives me, I am just a little miffed with the cables and need to figure out my options for my current gaming setup but I think in the end it is worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great gaming headset, with a major drawback.

    Posted
    91preludesi
    • Tech Insider NetworkTech Insider Network

    My previous headset was the Turtle Beach Stealth 520. Those were a great budget headset (and wireless). I got the Elite Pro 2 as an upgrade. I play online a lot and often stream my gaming on YouTube. First, the positives. From opening the box, these are packaged well and you can tell they are a step above your average headset. They have a nice weight to them. The top headband is metal with a cushion floating below it and they have enough adjustment to fit any head size. The ear pads are extremely soft and comfortable, which is great for extended gaming sessions. They are magnetic, so you just pull on them and they pop off. There is an adjustment strap on the back of the ear pads for those of us that wear glasses. You pull the strap and it creates a channel in the ear pads to allow extra room for the legs of your glasses. Although I wear glasses, I haven't used this feature as the pads are soft enough to not push my glasses legs into my head. As far as sound quality, these are great and you can tell they are a big upgrade compared to my Stealth 520s. I predominantly play FPS games and the ability to detect exactly where sounds are coming from is crucial. I can easily pick up footsteps and immediately determine exactly where they are coming from. This alone has helped me increase my overall stats as I have a distinct advantage over competitors that either don't have a headset or have a lesser quality headset. Now, for a couple of negatives. There are two major drawbacks with the Elite Pro 2 headset for me. The biggest being that this headset is wired. I know that you get better sound quality with a wired headset. They do give you long wires with it. My problem is that I have a 65" TV that I sit 17' away from. With my PS4 at my TV I have to stretch the wires down from the TV across the room to the couch. It basically creates a clothesline across the living room, ready to catch anyone who doesn't see it. I know that I'm in the minority with this as most people sit closer to their TVs and/or have gaming monitors that they use. You have to plug the SuperAmp into the PS4 and then another cord goes from the SuperAmp to the headset. The second major drawback is the SuperAmp itself. As far as controls, it is just a volume knob, nothing else. You have to download the Turtle Beach app to change the settings for the headset. To me, this is a step backwards from previous headsets that had the sliders to change settings. Having to turn the knob on the SuperAmp to adjust volume and then pull out your phone to change any other setting is just too much. Some of the settings in the app are the ability to change how much game sound versus chat sound that you are hearing. There are presets based on what type of game you are playing. For example, FPS or racing. Having the volume on the SuperAmp, actual settings adjustments in the app, and having my laptop running for streaming is a lot to handle at once. However, I have found my ideal settings for bass, mid and treble as well as game to chat ratio and i just never change it. Also, when you mute the mic, you are completely muted, even to yourself, that means that if you have the game volume up and say something to someone in the room, you may inadvertently scream at them as you can't hear yourself. One small negative for me is that the mute is a switch on the cord just down from the ear cup. Having to fumble for it quickly if I need to cough or sneeze is frustrating. The Turtle Beach logo in the center of the SuperAmp would have been a perfect spot for a mute button. Overall, I believe the pros outweigh the cons in this case. This is a headset for the hardcore gamer and it is built that way. You will experience better sound and the mic is much better quality compared to previous ones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, but a bit cumbersome to use

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Pro: Comfortable Good surround sound (for PS4) PS4 and PC compatible (switch in the app) Con: Hub and app control can be cumbersome Buttons and function spread out between the hub, wire, and app Must connect to pc to update firmware Messy wires (when using both USB and Optical) Build: The build is solid. The band has a self adjust padding, but can only be adjusted at three ¼ inch increments. The cups are soft and easily removable, and there’s adjustment to allow better comfort for people with glasses. The plates on the sides can be switched out. The mic is flexible and removable. There are no buttons on the headset, instead all the functions are spread out. The mute button in on the wire, while the volume control is done on the hub. The rest of the controls are done via the app. That’s the one gripe I have with this headset. I rather have at least the mute button and volume control on the headset. I don’t like having to feel around for the wire and hub usually sits out of reach when I’m gaming on the couch. The hub is a puck with a volume dial and RGB LED. It has connections for optical and mini usb, a bluetooth button, a 3.5 connection for the headset, and an audio out for streaming. The wires could have been sleeved together for less mess, but I can see why they didn’t. Comfort: I have a wider head and usually can’t wear headsets for a long time without feeling uncomfortable, but I can wear these for a longer session. It does feel a bit heavy but it doesn’t press down on my head as much as other headsets. I do wish the adjustments has more smaller increments rather than only three. Overall comfort is good. App: The app is where most of the settings are at. To set it up, you have to connect your headset to your phone like normal headphones before you can launch the app. You can adjust the EQ, change the preset settings or create your own, turn on sound boosts, and change the interface to an always on display. Just a note, you can’t adjust the game and chat audio mix in the app unless you’re using both the USB and optical connection. The “superhuman hearing” can be useful as it boost the subtle sounds like footsteps and distant gunfire. I did find it annoying that when you launch the app, it told me to update the firmware, but in order to do that I had to download the app for the pc and connected it to the hub. The pc app is only for firmware updates. Seems unnecessary and would be simpler to just be able to do so with the phone app like any other headphones out there. Sound: I only used these for PS4 gaming, but for that it’s really good. It’s lacking some boom but the surround is effective and better than other headsets I’ve had so far. You can clearly discern the direction of the sound. In Apex Legends, I can hear the echoing footsteps fade in and out as they run into the next room or are above me. However in Devil May Cry 5, sounds are more distant and lacks the punch. The normally loud sword clanging sounds like someone dropped a spoon. I probably need to change the settings in game and in the app. These aren’t the best for movies. The dialogues are clear enough but lacks the bass to make an impact. Brief test for the PC, and they sounded ok. Since the app lacks advanced settings, it’s not going to be as good as a dedicated pc headset. Conclusion: These are great for the PS4, especially when using it with the optical cable. The design is a bit cumbersome and would have been better if the buttons were more unified. Still, the sound is good and the surround effect works well. And while they’re acceptable for media and pc uses, it’s really not this headset’s strong points.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for Hard-Core Gamers

    Posted
    jailoliv
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I’m going to start this review with a question. Shouldn’t the amp make the sound go louder? Instead, it won’t let the volume go beyond a certain level. Interestingly, without it, the sound can get really loud. Still, trying to understand what is going on. Of course I understand the SuperAmp is not really an amplifier in the traditional sense and I think I just misunderstood something here. Once you ignore the above issue – if it actually is an issue, it is not difficult to enjoy the sound quality and features. I could hear and understand some voices that I thought were just gibberish in some games. Mic performed very well too according to the feedback I had. The EQ audio presets met my needs like a glove. Maybe it is not the best gaming headset I have owned but it definitely is among the best so far and I am actually having a hard time deciding weather it is the best or not. It is designed for the hard-core gamer and I will not go deep into the analysis of the audio quality beyond that. As an audiophile, I tend to look into games differently than when I am enjoying music. If music was all I wanted this would not be my headset of choice. However, for gaming, I definitely would recommend it. It sounds really good for that type of usage. Comfort is one of the most important things to me and the Turtle Beach Elite Pro meets my demands. I was fine playing for a couple of hours and felt like I could go and on. I sometimes use progressive reading glasses and I usually take them off because other headphones would make it hard to wear them. Not a problem for me because I don’t actually need them to play games, but I can see that many gamers who actually need to wear eye glasses will love to know that this headset does not get in the way. Design is good overall. Not only comfort but look is not bad either. It feels well-built also. My only complaint is that it is a mix of wired/wireless headset, but I am fine with that. As I mentioned before, I do recommend it for hardcore gamers. It is a lot of fun.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice wired headset for PS4

    Posted
    Robs
    • Tech Insider NetworkTech Insider Network

    The Turtle Beach Elite Pro 2 + Super Amp for PS4 Pro and PS4 headset is a very nice wired sound experience for the PS4. They are comfortable to wear during long sessions and seem geared for FPS games that use team chat. To use the headset, you plug in the headset cable into the Super Amp Audio Controller (puck), and the puck plugs into the PS4 USB slot. The cord is quite lengthy so sitting far away from the PS4 isn't an issue. However, it does effectively tether the wireless controller. There are volume and mute controls on the puck, along with some LEDs. It can be a stretch to reach for the puck to adjust the volume mid-game; there are no cord controls or controls on the headset itself. The headset is simply a different setup than other popular wireless headsets. Most features are controlled through an app for your iPhone or Android phone. The app connects to the headset via a Bluetooth connection that was average in quality. The main features of the app include an audio equalizer and the ability to either boost or kill chat. The chat boost is especially useful in team FPS games with loud action that can drown out the voices of your team. The headset itself has a tension band underneath the bridge that takes the weight off of the head. The ear pads were comfortable over my ears and had the added bonus of a slot where the stem of my glasses could fit so that my glasses don't get squeezed against my upper cheek. I loved that feature. The sound quality was very nice. I used the setting for boosted bass and treble and I could hear small details clearly within games. There is a bit of an echo feel to the sound, but that may be a result of the feature that boosts the sounds of footsteps within the game. Once you setup how you like your sound via the app, I don't think that the echoes will be a big deal. Overall, this is a nice wired headset for the PS4. I had some small issues but the quality of the headset build, audio, and app makes this a contender for best wired audio on the PS4.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sounding gaming headset.

    Posted
    Saitzev
    • Tech Insider NetworkTech Insider Network

    To start, this is nice looking headset. They are quite hefty and certainly instill a quality feel to them. The Amplifier though does seem quite generic looking aside from the Turtle Beach logo. The sound on them is pretty darn good, though they do seem a bit quieter than several other headsets I've used. This was primarily on PC. I do have a PS4 but don't use it all that often anymore. There are plenty of accessories, the Optical Cable for the PS4, the 3.5mm that's quite lengthy for couch gaming and the Micro-USB for powering the Amp. The Mic seems pretty good and my friends didn't have issues hearing me. The only issues I encountered was that the Headset is not very adjustable. The earcups only adjust down a few notches and doesn't really make much of a difference. The headset does feel a bit tight though but not uncomfortable. The other issue is controlling the headset. The PC software I'm guessing is not yet coded to be compatible with anything but the Stealth series. When trying to launch the software it just says it's only for updating the firmware. That leads into the issue that is the App. There's a lot issues with it on my LG V30+. The app frequently stopped working or would cause my entire device to freeze. Changing settings when it would work was quite laggy and sometimes wouldn't even register a tap. The description's of the settings in the app could do with a lot of adjusting. The tones setting is just confusing. It's supposedly for the SuperHuman Hearing, why this isn't just labeled that I don't really know. I tested it out on a few games, Division 2, Apex Legends, Fortnite and a few others and it just seemed more distracting than useful. If the software on PC was compatible with the Elite Pro 2's I think it would go a long way towards making these easier to use. I'd still much recommend them, though there's another brand that are in this same price range that can be had that will likely be better bang for the buck but that's of course personal preference.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool gaming headset for PS4

    Posted
    btb2k
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Overall, this is a pretty good headset. It includes the PowerAMP which connects up to the PS4 and allows you to have the best experience with the PS4. If your intent is to use it primarily with the PS4 this headset won't disappoint. The comfort of this headset is amazing, the sound is great and other players have no trouble hearing you over the mic. It is easy to connect and use and provides controls for your audio nearby without having to find controls. You can plug it into other devices like a Switch or your phone to use it for games there but because it's not paired up with the Power AMP it wasn't quite the same in terms of audio quality/loudness so I definitely wouldn't get this hoping to have the same experience without it. Even though it's clear this headset is intended only to work on the PC/PS4 with the Power AMP it is still disappointing to see it not be universal between Xbox and the PS4 as many gamers like me have both and Xbox and PS4 so this just ends up being more clutter in those scenarios. The upside is that to get it to work on the Xbox you'd only need to get the Power AMP and not the whole headset again. For this, I'd challenge Turtle Beach to come up with a universal system (even it used a manual switch to change compatibility modes). For it as it is marketed, I'd give it 5 stars but as a standalone headset I'd give it 4 where without the AMP it didn't sound a ton different than other gaming headsets I have. Overall, I'd recommend it for it's comfort, quality and sound when paired up with the AMP but would not recommend if you intend on using it with other devices outside of a PC as there might be another option even from Turtle Beach that would work better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset, disappointing app

    Posted
    JKhan
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The highs/mids are some of the best I have ever heard on a gaming headset. I literally heard minor details I'd never heard before. Wind, water, and footsteps all noticeable. The bass on the other hand, is great at low to mid volume, but like many Turtle Beach headsets, clips at high volumes. It is very noticeable, too. Tried to repair it with the EQ, but no luck. That is unfortunate as I was hoping to have an all around headset as described. It will work for some, but bass heavy music may be compromised. The build is excellent and sturdy, and they are extremely comfortable. I could play in these all day with little to no discomfort. Now, for the true downfall, the app. I am using Android, and the app has crashed more times than I can count. I think it was a bad idea to have all major tuning specifications attached to an app that has to be running at all times. I would start a game, and connect the app, then when I wanted to turn on "Superhuman Hearing," I would open the app, and it would have to "reconnect," thus delaying the action by at least 10-15 seconds. Doesn't seem like a lot, but in gameplay, when switching up sound profiles, it can be tedious. And all too often, the app would not recognize the headset and/or crash forcing a restart. Hopefully this will be corrected in future updates, but for now, you have to be set on your game setting before play in case the app starts to act crazy. The call/bluetooth features did/do work well, though. Which means the bluetooth connection is stable. The mic is clear on calls and gaming chat. no complaints there. I do enjoy this headset and the sound is immersive, but the app needs serious TLC to be on par.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sweet Gear for PS4

    Posted
    Robsapremiresilver
    • Tech Insider NetworkTech Insider Network

    I am testing the Elite Pro 2 with Super AMP wired. Really wanted to give this 4.5 stars. The build quality is outstanding. Feels like a grownup version of the original Elite 800 headset. Its comfortable, easy on the ears and head even after hours of use. I only tested this on the PS4 and will follow-up on PC gaming. The metal headband is next level and the memory foam ear cushions really do feel great. The 50mm Nanoclear is new and I was waiting to see if it lives up to the Hype. I can say without a doubt it does. Though to tweak this just right you have to use an app (as with many other products) for customization but it's worth the effort. The app is also great for the amplified setting. I was actually quite surprised to hear how good the audio was for both music and movies. Tested on Pandora and Vudu and like I said I was quite pleased with the quality of the audio. The only reason I didn't give this 5 stars is because of the app. It should be easier to adjust levels without stopping to set it up in the app. At this price point, this is close to a 5-star headset as I have tested. Great work Turtle Beach

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones but Could be Improved

    Posted
    EXWOLF
    • Tech Insider NetworkTech Insider Network

    This Turtle Beach Headset is a great buy for anyone looking for a comfortable and immersive gaming experience. Playing for hours at a time never felt fatiguing. I found myself getting lost in the game without realizing what time it was and who was around me. The drawback to these headphones are all the cables needed to use the SuperAmp. They are long enough to where you can play from a distance on a couch or in your bedroom but they do get in the way a bit. Connecting everything is very simple and the sound quality with the included SuperAmp is great with being able to distinguish 360 degree sound and be able to pinpoint with accuracy where it's coming from in the game. If I had to change one thing it would be going wireless. Overall these are a great buy and they feel sturdy enough to last me a long time. The mic sounds okay on the other side of it but I would still recommend this headset to anyone looking for more control over their video game sound with great build quality and comfort ability.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset!

    Posted
    Izac08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far I would have to say this is one of best headsets I have owned. It feels really solid and you can tell its not just a cheap thrown together plastic headset. Sound quality is great and others I talk to through chat with said it is most clear my voice has ever sounded. This is great because I tend to talk very low. I will have to say I really wish you could adjust the chat to game audio ratio directly on the headset, but instead you have to download the app and adjust it on there. which would be fine but I feel like it doesn't change much. So if you have someone in your party that's loud you may have to tell them to be quite so can hear the game better. Overall I am happy with the purchase of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'll say it as it is--comfortable and sound great!

    Posted
    gabemstr
    • Tech Insider NetworkTech Insider Network

    It does the job and feels comfortable but would be nice to have both wired and wireless options somehow. They're very professional looking. $250 is a decent price point, but at $200 this is a no brainer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Bluetooth Features

    Posted
    KDizzle
    • Tech Insider NetworkTech Insider Network

    Overall these are great headphones. The Bluetooth features are really nice and make answering your phone while gaming easy to use and allows you continue playing.

    I would recommend this to a friend