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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.2 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Recon 500 headset's sound quality and comfort, with many praising its lightweight and comfortable design. However, some users reported issues with the microphone, citing concerns about its placement and functionality. The microphone's lack of adjustability was also a point of criticism for some customers. Overall, the positive feedback on sound and comfort seems to outweigh the negative comments regarding the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Okay. Mute button a little weird.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good use it for cod. Only down fall is I feel like the mic of too close to my mouth and you can’t really adjust it to move away from my mouth. Another thing is the mute button it’s a push button on the left side of the headset. Sometimes I don’t know if I’ve muted my mic or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace old Turtle Beach headphones that broke and my son says they are awesome. They don't hurt his ears and the sound is much better than his old ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was ok but for thr price no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but coulf have been better i would say maybe noise canceling and a little more quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for a good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this headset. I went with a wired one to avoid charging and connection issues. Its really not a problem as I can connect it directly to the Xbox SX controller. The sound is fantastic. I decided to get this one after purchasing the Dolby Atmos app, and let me tell you, it makes a world of difference when playing COD or Battlefield. Surround sound adds a new level of immersion that I've been missing all these years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and really cool colors. Definitely getting my moneys worth with these while gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift my son picked out for himself! Works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my hubby he uses it every day, so I guess it works well he hasn’t complained

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones! Very comfortable and fit well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is missing equipment that is no longer sold...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. But be warned while it will plug into your ps5/ps4 controllers through a solo audio jack. The one that is both a mic and stereo sound compatible is a plus, the big negative is it no longer comes with the y adapter needed for most pc's in order to use it there AND turtle beach stopped carrying them AND it is a special order item taking upwards of two weeks through competitors sites.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product today. It was in EXCELLENT QUALITY when I received it. Easily un-boxed and able to set up. All items were present. I have to say this was the quickest set-up I've ever had for any type of device (T.V, PC, Laptop, Phone, etc.).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is alright. Could be a little louder, nice color

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s the best headset I’ve purchased. Sits well on my head and is extremely clear. Kind of wish the mic was on a swivel but nothing major about the concern.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Recon 500

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset to go with the recon control. A must have together. Very well built and easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, probably my new favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Holds out quite well, with good audio. Now I just have to see how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great comfort while playing. Microphone essy to adapt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They feel premium for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and the head fitment is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've owned so far. Should've got sooner

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great noise canceling. Its was at a good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sounds and microphone can hear perfectly

    I would recommend this to a friend
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