Customer Ratings & Reviews
- Model:
- TBS-6405-01
- SKU:
- 6457928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 500 headset's sound quality and comfort, with many praising its lightweight and comfortable design. However, some users reported issues with the microphone, citing concerns about its placement and functionality. The microphone's lack of adjustability was also a point of criticism for some customers. Overall, the positive feedback on sound and comfort seems to outweigh the negative comments regarding the microphone.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
headphone with mic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.high quality product...my son enjoys these headphones
I would recommend this to a friend Bought two of these headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was better quality than I expected. My grandson's eyes lit up and I have not seen him since...lol. Ended up getting one for the oldest grandchild also, it was such a big hit.
I would recommend this to a friend- Cons mentioned:Microphone
Nice style.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer this style of mic, but it doesn't work with the PS controllers.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 500 headset as it should have no issues working with your PlayStation 4 or 5 controller. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and my daughter loves them and we’re a great value
I would recommend this to a friendGood sound for the price.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset just don't expect it to last with a kid around lol.
I would recommend this to a friendGood headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this headset for my nephew and he loves it.
I would recommend this to a friendCheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return them don’t recommend net time I will buy the expensive one before going with the cheapest one
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mayleen!
We appreciate the feedback regarding your Turtle Beach Recon 500 purchase that resulted in a return.
Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best Regards.
Amazing headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how they fit, the earphone cussions are really breathable and the speakers are amazing.
I would recommend this to a friendNot Great for the XBOX
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sound very good on an xbox. This may have been a fine product for PC. Would recommend Getting Turtle Beaches designed specifically for the xbox if that is where you wan to use this.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Keith,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear reception Favorite headset Definitely recommend
I would recommend this to a friendheadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought to work with the Nintendo switch kid loves it
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it! He uses it with his ps5 and tablet.
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard for my child to work it, maybe he’s to young.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Microphone
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working after 1 month on use very disappointed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dmartz,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
research before buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're alright , but sound is not impressive or loud at all
No, I would not recommend this to a friendMic issues within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these almost 30 days ago and already having issues with my mic/audio. Unfortunately I can’t replace them since my return expired 4 days ago.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jesus,
We’re sorry to hear about your experience with your Recon 500; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Headset defective or something l
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even full month and the left side is going to break typical
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We’re sorry to hear about this inconvenience with your Recon 500; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Great quality headset worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this head set to our 13 yr old son for christmas, He loves it and it works well with his xbox one and Nintendo Switch!! My son says its the best headset he's ever had and hes had 5 other headsets. We decided to invest in quality with this one and it was onsale black Friday, its worth the price!!
I would recommend this to a friend Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING! I 100% recommend it for the price, especially on a sale!
I would recommend this to a friendGaming Ear Muffs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift, he loved it. He has glasses and had problems with Other earphones rubbing.
I would recommend this to a friend
