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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.2 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the Recon 500 headset's sound quality and comfort, with many praising its lightweight and comfortable design. However, some users reported issues with the microphone, citing concerns about its placement and functionality. The microphone's lack of adjustability was also a point of criticism for some customers. Overall, the positive feedback on sound and comfort seems to outweigh the negative comments regarding the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT QUALITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones! He said the sound quality is GREAT!!! Overll, he would definitely recommend these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top line headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All turtle beaxh products ive feel i love with the aince way back 31 now still using them 1 issue is that they dont tend to last that long they break but quality and everything else's is 100

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great product… while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a month, headset only worked when the cable end was in a specific spot. The sound quality was great during that month though

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about the inconvenience you've had with your headset! However, please allow our Support Team to assist you with your Recon 500. Our support team would be happy to help you with a warranty claim under the manufacturer's warranty our products are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a great day! TurtleBeach

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