Customers admire the Recon 500 headset's sound quality and comfort, with many praising its lightweight and comfortable design. However, some users reported issues with the microphone, citing concerns about its placement and functionality. The microphone's lack of adjustability was also a point of criticism for some customers. Overall, the positive feedback on sound and comfort seems to outweigh the negative comments regarding the microphone.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
GREAT QUALITY
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves these headphones! He said the sound quality is GREAT!!! Overll, he would definitely recommend these
I would recommend this to a friend
Rated 5 out of 5 stars
Top line headphones
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All turtle beaxh products ive feel i love with the aince way back 31 now still using them 1 issue is that they dont tend to last that long they break but quality and everything else's is 100
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Great product… while it lasted
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke in a month, headset only worked when the cable end was in a specific spot. The sound quality was great during that month though
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Good morning,
We’re sorry to hear about the inconvenience you've had with your headset! However, please allow our Support Team to assist you with your Recon 500. Our support team would be happy to help you with a warranty claim under the manufacturer's warranty our products are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.