Customers admire the Recon 500 headset's sound quality and comfort, with many praising its lightweight and comfortable design. However, some users reported issues with the microphone, citing concerns about its placement and functionality. The microphone's lack of adjustability was also a point of criticism for some customers. Overall, the positive feedback on sound and comfort seems to outweigh the negative comments regarding the microphone.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
Rated 4 out of 5 stars
A little snug.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The size of the adjustment range is a bit small. My Bose headphones fit over a hat, and Icannot get these to sit comfortably as such in same attire.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Casual Gamers need this headset.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality sound with premium base. Comfort is an 9/10. Can play for hours without feeling weighed down. I prefer the wire so i can mute with my thumb instead of having to flick mic up.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Microphone
Rated 4 out of 5 stars
Great headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I spent a lot of time researching a good set and this is the winner. They truly sound amazing! I picked them due to the dual drivers for treble/bass and also having a larger driver. The cord is long enough so I don't even notice that I'm connected. The cups and band have a great feeling. If I had any complaints, being minor to me, it's that the cups do get warm/hot but you only notice that once they come off. I also don't like that there isn't any physical adjustment for the mic but it doesn't get in my way. If you pair this with the audio controller + then you will have all the features needed, except for wireless.
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Light and and good sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound. Headset is light and comfortable. Had older elite headset that had lots of metal but comofrtable and great sound also, but for extend gaming sessions heavy. Pleasentl suprised with this new headset. Mic is stiff and pokes out and not to bendable, but not an issue. Friends didnt notice any change soind wise from my side.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
LOVE THESE
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love love
These are my first pair of gaming headphones ever & im in love! They’re so soft, super easy to use— I’ve never had anyone say I sound bad while talking in them during a party session & they’re great for when I want to be more zoned in on my game!!
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Very comfortable headset
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headeset sits comfortably and has a great sound. I like the fact that i can use it with my new Xbox Series S or my PS5. Great purchase.
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I find these very comfortable and for me good sound
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Microphone
Rated 2 out of 5 stars
Sound is great. Mic isn't.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great overall set of headphones. The issue is with the microphone. It stopped working 5 months after I started using it. I am not a kid that mistreats equipment either, 45 years old, gaming since the days of Pong and Atari. You can hear the sounds perfectly and the surround sound is crisp and clear. The mic stopped working and has been tested with four different XBox X/S and 6 different controllers. If you get lucky enough to have the mic work, I would give it 4.5 stars because the sound is great.
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Good morning Jeff,
We’re sorry to hear about this inconvenience with your headset's microphone; however, please allow us to assist you further. Our team would be happy to assist you in getting a replacement for this headset's microphone boom or the entire product if need be under the manufacturer's warranty your headset was sold with. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great day!
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice gaming headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as a gift for grandson, he is very happy with it. He says the sound and design was awesome.
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Earphones
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for gaming excellent product good sound and mic happy
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Perfect quality
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son goes on and on about these head phones! No background noise and microphone makes it seem like he is right in his video.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Softness
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super comfortable. Love the gray camoZ it’s been really good and durable. The price is cheap in my eyes.
This review is from Turtle Beach - Recon 500 Wired Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Arctic Camo
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Works amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues at all with good value and good audio quality. Microphone is great for the money and would reccomend it
I would recommend this to a friend
Rated 2 out of 5 stars
Won't stay on my head
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst fit I've ever experienced with a headset. There is no adjustment that holds it anywhere near secure, flops back and forth, and heavy as well.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Beryl,
Thanks for your feedback!
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
It would be in your best interest to reach out to our Support Team with details about your experience via the Turtle Beach website so they can look in to whether your headset is damaged in some way, as it should fit you just fine and stay in place.
Thanks and have a great day!
Rated 5 out of 5 stars
Reasonable
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headsets will recommend to anyone looking for something cheap and good
I would recommend this to a friend
Rated 5 out of 5 stars
Great quality for a great price
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With the microphone breaking on my Recon 200 (1st gen) headset I needed a new headset and for the time something that was equally as low cost as the Recon 200 was when I got it. While this headset lacks the extra "umph" of the bass boost of the 200, the trade off of not having to charge the headset really while still having great quality sound made this end up being worthwhile.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Turtle beach
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these as a Christmas gift for my son, easy to use, very light and clear. Good for gamers
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great headset!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headset as always from Turtle Beach, love them and have not went wrong yet!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
NICE SET
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a good gift, sounds good , they were happy.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have about 30 hours with these headphones. The sound is great and the mic works well and folks on thenother end have no issues understanding me. The headphones are comfortable and have been work for a few hours straight without discomfort.
Very happy with the purchase.