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Customer reviews

Rating 4.4 out of 5 stars with 8867 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 8,867 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broken head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this product for a month and the plug broke off.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Andrea,

      We’re sorry to hear about the experience you have had with your Recon 50X headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed under that warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 1 out of 5 stars

    Buy the warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for 2 weeks until the metal attachment at the end of the cord became slightly bent which causes glitches now.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Chery,

      We’re sorry to hear about that your headset's plug was damaged in some way; however, please be aware that our headsets are sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance with troubleshooting or replacement service as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Basic Turtle Beach Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and functional. I just needed a new headset that works, that I didn't have to spend too much on. This is exactly that. It will hold me until I'm ready to upgrade. It's comfortable. I just wish the volume had more range, but I have no real complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps4 Ps5 headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the headphones work and I really have no way to bring back because I'm disabled !!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Stellar Choice in Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach Recon 50X gaming headset is a stellar choice for gamers across multiple platforms. Firstly, the audio quality is outstanding. The 40mm speakers deliver crisp and clear sound, allowing you to hear every detail and immerse yourself fully in the gaming world. Whether it's the subtle footsteps of an approaching enemy or the thunderous roar of an explosion, the headset provides a well-balanced sound that enhances the gaming experience. Comfort is another standout feature of the Recon 50X. The lightweight design and soft, leatherette-wrapped ear cups ensure extended gaming sessions without discomfort. The over-ear design effectively blocks out external noise, letting you focus entirely on your game. Moreover, the affordability of the Turtle Beach Recon 50X is another appealing aspect. Despite its high-quality features, this headset comes at a very reasonable price point, making it an excellent value for gamers looking for performance without breaking the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a defective headset that broke off in the ps4 controller the same day my son opened them. They then told me that was my issue and would not be helping me. The company is sending a new headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Tracig,

      Thank you for leaving your feedback and we are sorry to hear about your experience.

      Please know that our (Turtle Beach's) Support Team is always happy to help as needed under your product's manufacturer's warranty through us. They can be reached right from the support section of the Turtle Beach website as needed.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, good sound quality, very comfortable, worth thenprixe

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It legit broke with one drop to the floor from 2 ft.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Sorry to hear about the accident you had involving your headset. Please reach out to our Support Team to see if they can offer any sort of assistance with this under your product's warranty. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pc and Xbox headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and comfort are great and it’s easy on the finances!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. Easily connect low priced. Comfortable fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone plug in jack broke off after a few weeks of purchasing this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Hit with Gamers of All Ages!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Turtle Beach Recon 50X Gaming Headset in the striking Black/Green color scheme for my son, and I must say, it's been a huge hit in our household. This versatile gaming headset has proven itself to be an excellent choice for a wide range of gaming platforms, including Xbox Series X|S, Xbox One, PS5, PS4, Nintendo Switch, mobile devices, and PC. Here's why we love it: Sound Quality: The audio quality on the Turtle Beach Recon 50X is fantastic. It provides clear, immersive sound that allows my son to hear every detail in his games. Whether it's the footsteps of an opponent sneaking up in a shooter or the rich, booming soundtrack of an adventure game, this headset delivers. Comfort: Comfort is crucial during extended gaming sessions, and Turtle Beach has nailed it. The Recon 50X features a lightweight design with plush ear cushions that fit comfortably over the ears. It's adjustable to fit different head sizes, making it suitable for both kids and adults. Convenience: The 3.5mm connection is a breeze to set up. It's a simple plug-and-play solution, meaning there's no need for complicated setups or additional software installations. It also comes with an inline microphone, which works remarkably well for in-game communication. Versatility: One of the standout features of this headset is its compatibility with a wide range of gaming platforms. Whether you're gaming on Xbox, PlayStation, Nintendo Switch, mobile, or PC, this headset has you covered. It's a fantastic option if you have multiple gaming systems or if you're unsure about your child's future gaming preferences. Affordability: The Recon 50X offers exceptional value for the price. You get a high-quality gaming headset without breaking the bank, making it an excellent choice for budget-conscious gamers and parents. In summary, the Turtle Beach Recon 50X Gaming Headset is a winner in terms of performance, comfort, versatility, and affordability. It has become an essential accessory for my son's gaming setup, and he absolutely loves it. Whether you're shopping for a young gamer or someone young at heart, this headset is a fantastic choice that won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife canceling head phones!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Turtle beach headphones are terrific! When im grinding some score w my boys these headphones cancel out my wifes nagging voice. Im here for outrageous sound from the explosions in my game not to listen to my wife in the back ground go on and on about the rising cost of bologna sandwich meat , like get over it allready just slap together a mayo sandwich and your good to go . U eat i play .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap but Good HS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item because it is more than I expected for the price. I had a little trouble connecting the microphone but after a bit of struggle it worked pretty well. I can listen the overall sounds very nice so I can play any game having a great experience for a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone quality is good. Clean and crisp sound in the headset. They are very comfortable to wear. Only thing that I would change is that there are wires on both sides of the headset. You get used to it though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works really good and my friendd hear me gooodd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bang for your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I had to get a new headset for my xbox one since my bose qc35 wire broke. I didn't want to spend much as my headphones were already $350. I went and got these for around $40. Quality is okay, but the results are exactly what i wanted. Sound is clear, controls and mic are great. Comfort wise it's also pretty good. I've had them for about 2 months without any issue. The cord is sturdy and overall I am happy. I'd recommend these for those who are price sensitive and want something reliable attached with a low price compared to other similar products. I do a lot of research before buying products and this one was the most reasonable for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using them with my xbox for the last few weeks and theyve worked great so far. The sound quality is great and the mic sounds good. The muting and being able to adjust the sound volume from the toggle switch on the cord is convenient. For the price this is a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have many expectations when I bought these headphones. I had dropped quite a bit of $ for my PC headphone/mic set, but I needed a quick set to play a game with my friends on the PS and I didn’t have time to research. For the cost, this product works fantastic. After about 4 hours I could feel the pinch, but they are comfy. The sound is good, the mic works good (according to my friends). Again, for the cost, this is a solid buy. Never heard of this company, but I’m a full supporter now. Quality for less $, yes please!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro- others cant hear baby while in chat. Pro- comfortable, not heavy, and good volume. Pro- slight noise canceling, less baby sounds while i relax. Pro- I hear great, person next to me isnt also annoyed with how loud sound is. Con- wired (but for the cost is that even fair?)

    I would recommend this to a friend