Customer Ratings & Reviews
- Model:
- TBS-3555-01
- SKU:
- 6333650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Gaming Headset for its clear and immersive sound quality and awesome comfort level. Many also appreciate the low price point and built-in microphone. Some customers have noted concerns about the volume being too low, and others have mentioned issues with the cord length.
This summary was generated by AI based on customer reviews.
It gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it a 3 star because of the fact that if my fans on, people cannot heat me because it sounds choppy.
I would recommend this to a friendWrong color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought wrong item and had to return for Xbox, my son liked blue color but we had to buy green
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for leaving your feedback CMM and we're sorry to hear that Best Buy provided you with the wrong color headset. However, is there anything in particular that we are able to assist you with in regard to the headset itself? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Sadly not the quality expected from turtle Beach
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible did not work out of the box. Bought during pandemic couldn't return or exchange.... very disappointing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, please allow our dedicated Support Team to assist you with your headset. Our headsets are each sold with a one-year manufacturer's warranty, and our team is available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
Cheap. Uncomfortable. Only worked for 1 day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t buy again. Bathroom for my wife to use for working from home. The microphone stopped working after day one
No, I would not recommend this to a friendPoor Sound qualoty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy sound quality. In the world of so much competition you would think they would try harder
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Peter,
Thank you for leaving your feedback; however, please allow us to assist you with your headset. Our Support Team is always happy to help, whether it be with troubleshooting or replacement service as needed under your headset's warranty with us. That team can be reached right from the support section of the Turtle Beach website.
Thanks!
Best regards!
No mic control
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! You can not control the mic? It just stays on the whole entire time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback, however the Recon 70 is equipped with a Microphone Mute feature. As noted within your product's User Guide, the Recon 70's microphone would need to be flipped up in to the "mute" position in order for the microphone to mute.
If you are rotating the microphone in to the mute position as instructed within the product's User Guide and continue to have the same experience, please know that our dedicated Support Team can be reached right from the support section of the Turtle Beach website. They're always happy to provide assistance with troubleshooting as needed.
Thank you kindly!
Can do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones broke in months looked like it was made in cheap quality
No, I would not recommend this to a friendCan do better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones broke in months looked like it was made in cheap quality
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear pieces already ripped off bought on Christmas Eve. Would not recommend.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Richard,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
- Pros mentioned:Comfort, Price, Sound quality
Great Product quality and great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach is the go to brand for any type of gaming as far as audio. This is the 3rd pair of Recon 70 headphones that I have purchased for my boys. Not because they break but because they last and are the best quality for the money!! By far.
I would recommend this to a friend meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work when i got it. So i couldn't tell ya. When i plugged it in it didn't connect and respond
No, I would not recommend this to a friendBroke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for 2 months and they completely stopped working. Save your money. Not worth it.
No, I would not recommend this to a friendHeadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had a little issue with the headsets when back to return second what great and better
I would recommend this to a friendFalling apart
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are falling apart they suck . Not to mention the mic is going out
No, I would not recommend this to a friendnot ok to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not ok for play station but sounds not clear some time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, please allow our dedicated Support Team to assist you with the inconvenience you're having with your Recon 70 headset. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much!
Naaa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible audio quality. Sounds like a cellphone call. Had to return
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience with your headset; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Microphone Stopped Working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working a couple of months after purchase.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear that you encountered an inconvenience with your headset's mic.
Please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and have a great day!
Headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone doesn’t work already. A month old and is basically useless
No, I would not recommend this to a friendgarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issue with sound but the microphone broke one day after my purchase.
No, I would not recommend this to a friendNo good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good one ear does not work and it has static needs to be tuned
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Louis,
We’re sorry to hear about your experience. Please allow our Support Team to assist you with your Recon 70. That team can be reached right from the support section of the Turtle Beach website and is always happy to help as needed.
Thank you and best regards!