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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,434 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My boy wanted them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves them and they are a great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    High-end headset at a low-end price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach – RECON 70X Wired Stereo Gaming Headset for Xbox One is a great headset for those who are on a budget but are still looking for a reliable headset that still offers great quality and comfort. There are some headsets out there that cost a lot more than this one but unless you’re a professional gamer, I would suggest going with this one as it basically does everything you would expect a headset to do at a much cheaper price. The surround sound really comes in handy when listening for footsteps or shots if you play those types of games because it gives you an idea of where these sounds are coming from in relation to your character’s position. This can be very advantageous, especially if you are playing against someone who is reacting to sounds that are simply coming from their TV. One thing to note is this headset can only be used right out of the box if you have a controller with the 3.5mm jack built-in. This is very important to note because not all Xbox One controllers have this jack built-in and you should verify the type of controller you have prior to purchasing this headset. I own a couple of the original Xbox One controllers which do not have the 3.5mm jacks built-in but also own one of the newer controllers which do have this port. If you do not have controllers with the 3.5mm jack built-in, you will not be able to use this headset without an additional adapter. This additional adapter does not come with this headset so make sure you also purchase one of these adapters if you plan on using this headset with an original Xbox One controller. In my case, I already had one of these adapters leftover from an old Turtle Beach headset that lasted a very long time so I am able to use this headset with both my older controllers and my newer one. I actually prefer using this headset with my older controllers and adapter since the adapter has its own volume control and mute function. One of the only drawbacks of this headset is the mute function. In order to mute the microphone, you have to physically rotate the mic itself into an upward position. I like having a mute button easily accessible near the controller itself but this is a minor issue that doesn’t detract from the other great features of this headset and something that is easily remedied by using the adapter mentioned above. Based on all of this, if you do not have a controller with a built-in 3.5mm jack, don’t let the adapter issue dissuade you from purchasing this particular headset. Once you have the necessary adapter, it actually makes using this particular headset even better and I highly recommend this product to anyone in search of a high quality gaming headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Does the job and the kids love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good earfone for XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great for XBOX. Good sound and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Teenage son loves it. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones a little over a year ago and the had cheap audio quality. The even stopped working just yesterday. Definitely recommend a different brand.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Trae,

      We are sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my kids love it they can stop playing it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good wired stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and good quality and recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound and light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter received these for christmas for her controller but after only having them for 6 weeks she broke the port inside the controller She really likes them but now I have to return them for a different pair.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi,

      We’re sorry to hear about this. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team can provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Horrible echoing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst headsets I can remember buying. Could not for the life of me get this headset to stop echoing when connected to xbox controller. No amount of settings changes would work. Idk if it was that the tiny mic arm was too close to the speakers or what. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello CJB! We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    You pay for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most uncomfortable headset ive ever used and theres no mute button. I gave it two stars because at least its a functioning headset. It also functions on both ps4 and xbox which was a pleasant surprise

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Jake!

      Due to the wide variations in head sizes and shapes, it's not possible to design a "one-size-fits-all" headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      In regard to the headset not having a mute button, you are correct! However, the headset's microphone boom would act as the mute button. To mute your microphone, you would simply rotate back in to the Mute position that is shown within your product's User Guide.

      If you're in need of further assistance or have any further inquiries related to your headset, please reach out to our dedicated Support Team via the Contact Form listed on the main Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummer…my son says his friends complain that there is an echo when he uses this headset. When he wears his older taped together set, there is no echo.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Good product for intended use and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro- Work well, noise canceling. 3M jack allows to plug in many places, works with phone. Con- top ear connecting strap can hurt/ irritate top of head after a while, need to readjust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 week...TWICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and exchanged this headset when it stopped working after 1 week, thinking it was defective. Had the exact same problem with the second set. When reading troubleshooting online, they acknowledge that you can't use the headset when the xbox controller is plugged in, that it may require purchasing a headset audio control adapter (approx. the same price as the headset). you cant do both game audio and chat, you can only choose one. Audio was so low even at the highest setting that you could barely hear anything. Even the salespeople tried to steer me towards different headsets..i should've listened!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really great and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of them have had some issues setting up for a first time use. This one was as easy as plug and play and so the kid in the house was super happy and excited and I just loved how much cheaper it is is than a lot of the others.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for maybe 3 months and then I had this issue where I had to keep adjusting the volume in order to get my right or left ear to have volume

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We're sorry to hear about this. Please be aware that your headset was sold with a manufacturer's warranty, and our dedicated Support Team is available to assist you with any sort of inconveniences. That team can be reached via the Contact Support form located on the main Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Mic doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but for some reason my microphone doesn't seem to work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Robert!

      We are sorry to hear about the inconvenience you've had with the mic on your Turtle Beach Recon 70 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Microphone wouldn’t pick up voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a few hours ago. Microphone will not pick up my voice and wasn’t playing game sound either. Will be returning after Christmas

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Stop working after a short time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second headset that I have purchased in the last couple of months. They simply stop working after a couple of weeks. Will not buy again!

    No, I would not recommend this to a friend