Customer Ratings & Reviews
- Model:
- TBS-2555-01
- SKU:
- 6333660
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
It’s fine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do the job nothing fancy. Have had them about 6 months and no issues. I just wish it was a usb hook up
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son enjoys wearing and good quality sound. Eat fatigue after a while, son complains about it hurting his ears.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Please bear in mind that your headset will break in over time, which should result in a better, more comfortable fit after you've used it for a while.
If you're ever in need of assistance, our dedicated Support Team can be reached via the support contact form on the main Turtle Beach website.
The Turtle Beach Recon 70
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Turtle Beach Recon 70 is a decient, garden variety gaming headset. It handles the basics well and doesn't offer any frills. Bassheads won't be satisfied here because of the quiet sub-bass response. Still, this kind of sound shouldn't be much of a hindrance since explosions are typically mixed to be the loudest sound in a game anyway.
I would recommend this to a friend- Cons mentioned:Volume
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good mic, all kinds of distortion when you talk, volume is not very good either. Bad buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for leaving your feedback and please know that we are sorry to hear about the experience you had with your headset, as this does not sound normal. However, please allow our Support Team to assist you with your Recon 70 We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Did not hold up.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for a month or so, but then the microphone died. Works as headphones now, but not if you're trying to talk to anyone. Disappointing quality.
No, I would not recommend this to a friendSave your money buy wireless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug into the controller only last a few days it seems like I’m replacing these on a monthly basis .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
its trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to break it fell of my head on my table and the mic fell off even though it was a 5 inch drop so it pretty bad atleast in my expirence
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side always stops working ,I bought it many times but always gets problems
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sham,
We’re sorry to hear about this inconvenience; however, please note that while Amazon’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Best Buy best customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit or miss in my case miss due to the mic not working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Not to bAd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid is happy.. so am I. They have not had any complaints about this headset
I would recommend this to a friend Great Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my 12 year old Grandson. My 19 year old Granddaughter chose these, since she had a friend who was pleased with his! My Grandson is very happy with these!
I would recommend this to a friendheadphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made! Did not last under normal use! You can keep them.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not to expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good save option, normal soud, not too expensive. Not too many choices at this primero range.
I would recommend this to a friend - Cons mentioned:Volume
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Volume is really low. Had to return
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience JenLane! As a heads up, this does not sound normal & our dedicated Support Team is available to lend a helping hand with troubleshooting or replacement service if need be. That team can be reached directly from the main Turtle Beach website as needed.
Thanks!
You yet what you pay for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this particular item it did not work so I have to do an exchange and I constantly had to configure my controller for it to work
No, I would not recommend this to a friendNot happy mommie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke easily, poor quality. Should make stronger because kids play with it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rachel,
We’re sorry to hear about the inconvenience. however, please allow our Support Team to provide assistance with this under your Recon 70 headset's manufacture's warranty. Our Support Team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Thank you kindly and have a wonderful day!
Nice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is the best one so far. I've purchased a few other brands that stopped working after a while. Should have went with a Turtle Beach brand headset from the beginning.
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Not working after a month. I would not reccomend anyone to purchase.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rosie,
We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide technical support & warranty assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Terrible Quality!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased 2 of these handsets. Both have broke. The mic is always the problem.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dhinds,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Ok headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I don't know if it's a headphones or the computer but the microphone doesn't work
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Meca,
Please allow our Support Team to assist you with then inconvenience you're having with your Recon 70 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!