Customer Ratings & Reviews
- Model:
- TBS-2555-01
- SKU:
- 6333660
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t hear out of them I would not recommend it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 70 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Good for kids..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price, and good for kids I recommend.
I would recommend this to a friendSee below
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. I will use amazon or target or Walmart for now on Your process of making an appt to shop is just plain stupid. I suspect you guys will be out of business soon
No, I would not recommend this to a friend- Pros mentioned:Sound quality
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good. However it very much hurt the top of my head. I purchased another headset that had additional support.
No, I would not recommend this to a friend Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, couldn’t hear anything coming out the speaker tried to use it on another controller but nothing, returned it and had to get the same one due to warranty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Eh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return mine cause the audio would cut out a lot. The second pair wasn’t any better. Had to speak louder and had to keep adjusting my wire. Moved on since.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dave,
We’re sorry to hear about the inconvenience you had with your headset; however, please allow our Support Team to assist you with your Recon 70. That team can be reached right from the support section of the Turtle Beach website and they are always happy to offer assistance as needed.
Thanks!
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ascetics are good but they are not durable. I expected them to last longer than what they did. They would not even give me a warranty repair for them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Romethou,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Stay away!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the buy , they broke within a month and the mic was horrible .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the experience you had with your Recon 70; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed with warranty service. The Support Team can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
John
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok headset. Had issues with others understand what I was saying after awhile. Disided to buy a more expensive headset which works much better.
No, I would not recommend this to a friendSkip buying this one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic stopped working only two days in use. The sound quality wasn't good either. I exchanged it.
No, I would not recommend this to a friendStatic sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked for about 3 weeks and then all I could hear is static in the audio. Wiggling the wire at the headphone jack would fix it for a second. Absolute trash.
No, I would not recommend this to a friendHead sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke on the first week, the material they are is not strong
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rudy,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Mic.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a month and mic went out. So you can listen but you can't talk.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Luther,
We’re sorry to hear that you've encountered some sort of inconvenience with your headset's microphone; however, please allow our Support Team to assist you with your Recon 70 in an effort to get the headset back up and running properly. We’re always happy to help with troubleshooting or look in to assisting with replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website via our Contact Form.
Thank you and best regards!
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good to serve my sons needs while playing Fortnite. Not the best headset but is good for a 9-year old
I would recommend this to a friendToo Fragile for a Youngster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones lasted all of 5 weeks before the microphone failed. My son uses them often, but doesn't throw things around. Still, the microphone does not work. This is his 3rd set--each one had a protection plan, but you have to rebuy the protection plan for each subsequent headphone replacement. Maybe cheaper than buying a new one, but I'd like to see the quality and durability improve on this product. Not recommended for kids that use it a lot.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. If you are in need of assistance with one of our headsets, please allow our Support Team to assist you under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
Worked great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for an Easter gift this year. They worked great at first, but after a month they quit working. We can't figure out what went wrong.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for a month and a half and there shorting out already. Plus causing problems with others hearing me. I say save your money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Mic doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for a few months without using the mic. Use the headset a couple of times. Just tried using the mic - doesn't work. Only has a slight hiss.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound quality would rather use my phone don’t buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings John,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 as this does not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Good for the kiddo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughters for her first set up. It does the trick and she likes it. The white goes nicely with her white Xbox one S.
I would recommend this to a friend