Customer Ratings & Reviews
- Model:
- TBS-2555-01
- SKU:
- 6333660
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
not good..weak volume..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good..weak volume..not worth the $$$ crap.not worth it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Average headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the headset is cheaply made the mic quits working or the headset band falls apart
No, I would not recommend this to a friendNope, not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staticky immediately. Failed after less than a week. Avoid.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dave,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
basic turtle beach headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay for basic gameplay but it doesn’t have a mute button and that is very aggravating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Josh!
The headset's microphone boom acts as a mute switch. You would simply need to rotate it to the muted position, and your mic will mute.
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to buy an adapter for Xbox which they don’t tell you about until you get it in the mail.
No, I would not recommend this to a friendXbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with this product, luckily we had taken extended warranty.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further with this under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Great headphones not sure how long they last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had them a little over a month so not sure if they are going to last long but So far so well.
I would recommend this to a friendNot good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is no good can still here stuff in the back ground expected a little better
No, I would not recommend this to a friendMic Stopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks the microphone stopped working when connected to the xbox. Beware.
No, I would not recommend this to a friendBad Audio & Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible audio! Replaced within 1 year and replacement broke in 6 weeks!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Judy,
We’re sorry to hear about your experience; however, please allow our Support Team to continue to assist you. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website or by replying to the team's last outbound email.
Thank you and best regards!
Echoes often and broke quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a couple weeks. It echoed every 20 minutes or so. Waste of money
No, I would not recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head set is decent but it could be better, and the instructions are not very helpful.
I would recommend this to a friendLow sound. Mic gave out within days of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Zero stars if I could. Mic gave out. Sound hardly works.
No, I would not recommend this to a friendNot bad.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted about 3 months. The mic was super sensitive honestpy too sensitive.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best I expected more from this headset i wouldn’t recommend it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Not Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of static sounds terrible Don't recommend it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Busaboy,
We’re sorry to hear about your experience! This certainly does not sound like the headset is functioning as it should.
With that being said, please allow our Support Team to assist you with your Recon 70 under the manufacturer's warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beaches went down hill. If I could I would give it a zero
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joshred,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Please be aware that our dedicated Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wire causes a distortion sound like an old am/fm headset....unbelievable
No, I would not recommend this to a friendEh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and it worked great when I talked in an Xbox party but when I switched to game chat the mic would tweak and the other person on the other end wouldn’t be able to hear a single word. Not worth the purchase just spend your money on a more expensive turtle beach for a better performance.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Not good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas 2020 and they are already not working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good Morning Jake,
We’re sorry to hear about this inconvenience you've had with your Recon 70. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!