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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,433 reviews
  • Rated 2 out of 5 stars

    Eh ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. It worked well for around 8 months til the wires stopped working and had to order another headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there!

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Excelen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he love’s them!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great entry level headset, good sound and mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, you can tell the direction where sound is coming from like footsteps and gunshots. Wish the mic extended further out but overall good headset

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price point. Not feature packed but they work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset for beginners...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My young son are in love with these, definitely a step up from the stock headset that comes with system. Now both ears are occupied instead of one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy the warranty. the connection from controller to head set stopped working about 3 months after owning. Luckily Best Buy has the best warranties!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi there,

      We're sorry to hear about the inconvenience.

      Please be aware that our headsets are automatically covered under a one year manufacturer's warranty, and we have a dedicated Support Team that can offer assistance with your headset under that warranty. To contact that team for assistance, you'd want to fill out the Support Form on the main Turtle Beach website.

      Thank you very much! TurtleBeach

  • Rated 3 out of 5 stars

    Kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Works for kids. Wouldn’t use it for serious or adult gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recon 70

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Good sound quality. I have had to head phone male adapters break because my kids are rough with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's good value for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what you pay. We had to use the warranty on the first one before the 6 months but on the second one and no issues to date and its almost been a year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this head set to play COD and Elder Scrolls eso. The sound is clear and loud. I have bought other similar head sets but the sound had its limits. Great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a bad echo with these headphones but other than that they’re ok.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Cadesia,

      We’re sorry to hear that you may be having an inconvenience; however, please allow our Support Team to assist you with your Recon 70. They're always happy to help and can ensure you're not referring to the "Microphone Monitor" feature provided on some consoles. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle beach headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first time buying a headset, it was one of the best. Sound is great, the colors was perfect and the mic was clear. Easy to use and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son because the $14 ones broke fast and these are holding up much better and they are more comfortable. They work great and the price isn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect. My son loved them. TB is always quality (at least all the ones we have bought our sons over the years). I especially liked the easy and fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was perfectly matched with Xbox on X amd the ease of use is just straight forward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought that i would love the color and the cuteness but already having problems with the mic working have to return already for new one so not to sure

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for your feedback.

      For assistance with your headset; please know that our dedicated support team can be reached right from the support section of the Turtle Beach website as needed.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Intro Headset for party chat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for family member. If you're not not looking for top of the line, and just need average quality sound to play and keep the room quiet or for party chat, this headset definitely gets the job done. If you're looking for quality, you need to consider their wireless elite headsets. Overall, you can't get wrong with Turtle Beach.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had product for two years. Cats crewed the wire and it still works. What more you want?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems reliable. It also has good audio quality. The microphone is also put together quite well. My son has had it for several weeks now he likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent headset for the price. No complaints. Sou ds great, works awesome. Was a great purchase. Happy with it.

    I would recommend this to a friend