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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,155 reviews
  • Rated 4 out of 5 stars

    good quality, good sound, a bit uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most chat headsets for the Xbox one are pretty low quality, including the official MS one. They do not last very long at all. They usually break after 6 months. With regards to build quality, this Turtle Beach Recon chat headset is built pretty well. It looks like it will last a longer time and it has good features like a 90 degree plug to cut down on the chances of it breaking getting bumped while plugged in. It also has pretty good mic quality and sounds fine in use. The one downside is that it is designed for people to wear glasses. For regular people the harder rubber sides are a bit uncomfortable and need getting used to.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Hedman elite 460 Headers 89840 silver ceramic coat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, perhaps not as durable as I would like, but again, well worth the price. My son uses to communicate with friends while playing games and has not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Comfort

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a cheap headset for my son several months previous. Stopped working within a few months. Bought this one on sale. Pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. At times they will cut in and out, but for the most part they work great. Sound quality is excellent. Very good headphones

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Turtle Beach headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say these are pretty good for the price. They were a little hard to put together but once assembled they felt steady and didnt feel too tight on my head

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It does the job but it's not the comfiest headset, The band that sits on your head could use a little more padding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my daughter Xbox and it works really well I love this brand I own two other headsets from turtle beach great sound

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    it is ok.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very comfortable, but it works well. i wish the foam was a bit softer, but i suppose you get what you pay for. we will see how long it lasts

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your tired of expensive headsets for gaming, this is the perfect one. Works on both Xbox and PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gread Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this headset a 10 considering on the price of the device. I end up buying a 2nd one for my other child and both kids had no problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, needs adapter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These originally worked well with the XBOX, but after an update they only work on the controllers with an adapter. Makes them overall more expensive that other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were actually perfect for what I needed. Yes they are cheap, but sound seemed pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    DECENT HEADSET FOR BEGINNERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE NEEDING A HEADSET TO GET YOU STARTED ON SOME MULTIPLAYER ACTION. THESE ARE A GOOD START. NOTHING FANCY. JUST SERVES ITS PURPOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as described sound is good microphone works fine. Kids didn't like them and we sent them back. But headphones worked fine for what they are supposed to do. If they had girl colors the kids would have kept them. They needed some for school and many were out of stock. These were good but kids didn't like them. I still give them a 5 because everything works fine

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, just what I needed after the pack-in broke

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Kid had trouble listening out of these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set for my kiddo after his other set broke and he seemed to have trouble hearing out of the earpiece and he said it kind of hurt his head. Just going based on what he said. Ended up returning and getting him the same ones he broke and he’s good now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for kids that hard on headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good for kids that hard on headset.they work for the purpose of what they made for but they break easily as far as a shortage in the ear piece or mic but.if it break Im not to upset because of price.that why it get 3stars

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Xbox Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Headset if you need them for emergencies until you decide on getting better ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty loud and noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have the volume on halfway I have to tell my girlfriend I can’t hear her, which is a good thing and means these have great loud sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the greatest headset in the world, but I wanted something cheap but good. This function well, never had any issues and setting up is a breeze, sound when talk or receiving audio is good. I would give it 5 stars but as everyone knows they are way better headsets out there.

    I would recommend this to a friend
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