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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,155 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great chat headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its simple and easy to use and is great quality. my favorite chat headset out there.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not really my style

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arnt that great kinda hurt my ear. I only got it for talking idc about the game sounds not coming out of the one speaker, all the bad reviews that bash it bc of that are meh. Just going to keep them as a spare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively inexpensive pair by comparison, but they do the job well, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very satisfied :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these online on Best Buy website for a steal of a price I couldn’t pass these up the pickup was very quick and easy! I also liked they were able to transport them to my store nearby since I’m always working i never have time to drive too far. I love these headphones, now I’m always live gaming and can talk to my friends with ease. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Too Quiet, Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it looking to replace my standard Microsoft Xbox One headset hoping to get better voice sound quality. Several of my friends use Turtle Beach headsets (although the ones that cover both ears and work for both game and chat) so I was expecting a quality product. The speaker was far too quiet and I could barely hear anyone. I also found the headset to be quite uncomfortable, it felt like it was grabbing my head as opposed to resting on it. For these reasons I returned it the following morning. I find the standard Microsoft headset to be much more comfortable with superior sound quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort, Volume

    Rated 2 out of 5 stars

    hurts your ear and mic falls many tjmes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks comfortable in the picture but once you begin to use it, it starts to hurt your ear and the volume doesn’t go very high, and the mic is constantly falling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    still works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still is good but has some glitches here and there but overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xbox One system. Allows not only game communication, but staying connected across the miles

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great but not the most comfortable. But it was a great price because my kid keeps breaking his.

    I would recommend this to a friend
  • Pros mentioned:
    Communication

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for communicating with friends while playing, but no game sounds can be heard through the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as comfortable as the larger over the ear model but good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and adjust great sound good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my grandson and he loves them, bought extended warranty, a must for kids lol

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Inexpensive and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. They were relatively inexpensive. They seem to work well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand and I could not talk only listen well this headset fixed the issue!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my brothers birthday and when he received he loved them! He uses them to play fornite and he says you can kind of hear the footsteps of other players. He did say it would be better with two if your playing shooting games because you would be able to hear the other opponents better. Overall these headphones are great

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird fit for my 9 year old, but he likes it enough. We've had it for a few months without issue.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok for beginners thats gaming uncomfortable tho with the one ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality build for the price. Works great with xbox. Mic is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great item for my Son!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son sometimes wears his glasses while playing so these headphones don’t get in the way. Worth purchasing for the price and they get the job done. He uses the gaming headsets primarily for Fortnite.

    I would recommend this to a friend
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