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Customer Ratings & Reviews

Turtle Beach - Recon Chat Wired Mono Gaming Headset for PS4, PS4 Pro - Black/Blue-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 349 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 349 Reviews
  • Rating: 1 out of 5 stars

    Uncomfortable, Poor Sound, Bad Quality.

    Posted
    jeff2417
    • My Best Buy® MemberMember

    Someone got this for my son for Christmas. He has used many Gaming Headsets in the past, some good, some bad. That being said, when he took this out of the box I knew we were in for something bad. The earcup is a giant open cone , so you can hear everything outside, providing NO noise isolation. Sure many people might be going for this, but not many. The ones that would utilize this functionality for esports or competitive gaming (which this is branded as being). However, no pro gamer I know would be caught dead with this on their head, let's be honest. The headband is a tightly wound piece of plastic that grabs and pulls your hair, and there is little-to-no cushioning on the earcup itself. My son is 9 years old, and It was difficult for him to respectively smile and thank while attempting to use this piece of trash. And they paid $20 bucks? I'm a former Headphone buyer for a large electronics retailer , and I can simply tell you that the cost to make this product is far less than a couple dollars. $20. Wow. Spend the extra $20 and don't torture your child with this.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Uncomfortable.

    Posted
    ShineBox
    • My Best Buy® MemberMember

    Cheap design. You have to assemble it by feeding the headband through the "ear cup", like a belt & buckle. There is no play/pivot to the "ear-cup", so it doesn't rest comfortable over your ear. For me, no matter how I adjust the headband, the ear-cup falls on an angle (instead of flat), creating a pressure point under my ear. I bought the Turtle Beach headset to replace a "TRITTON Kaiken Mono Chat Headset", which has been discontinued. The Tritton headset was also $20, and was leaps & bounds better quality. Will be returning.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The most uncomfortable headset ever

    Posted
    Trevor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to go with a turtle beach headset instead of the insignia one for just brand preference. I assumed the turtle beach would be better quality. Now for $20 I didn't have high expectations but the ear piece has absolutely no padding what so ever! It feels like a large chunk of plastic on my ear. That coupled with how the changing ear design is making it just feel cheap and just uncomfortable. If you are looking for a good basic chat headset for the ps4, avoid this one. Returning it today for the insignia ones.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for game chats, universal for consoles

    Posted
    ERinVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So this has been a mixed experience. Overall, it's comfortable, the microphone is good, there are no compatibility issues. The one thing that I'm not super happy about is the way the ear cup sits against my head. There are notches on the edge, presumably so that eye glasses are accommodated, but it makes the speaker a distance from my ear and so it requires a louder volume and it's also not really isolating if that's important. Not perfect, but good. I Will recommend it only if you don't mind the louder volume and lack of isolation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s okay, but..

    Posted
    lilmiss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would recommend just spending the extra money, for the nicer headset with the padding, these were just so uncomfortable to wear, it was to stiff and the plastic just isn’t great, though for the headset it’s self and the mic, it works great, so if you don’t mind the uncomfotableness and like the cost, than do it. If not, I suggest the more expensive turtle beach, I have the camo padded ones now, absolutely love !

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works But Low Quality

    Posted
    ArizonaGuy40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you are looking for a basic headset, this will work. The product itself doesn’t fit well on my head and I wear glasses. I do have a smaller head and it can only be adjusted so small. The microphone doesn’t stay in one position and ends up moving down away from my mouth. I have not received any complaints from online gamers but I just feel the headset is not a good value. I wouldn’t recommend or buy again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gamer Headset

    Posted
    Cruiser50
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this headset for my 11 yr old grandson who is an avid video gamer. This headset allows him to hear clearly the person on the other end and still be able to hear what's going on around him. The microphone is sensitive and he does not need to shout to be heard by who he is playing against. This is a good gamer headset and I would purchase it again.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    You get what you pay for

    Posted
    naners
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First of all, this headset is only $20 ,so its cheap, which is a plus for some. However, there are items that are cheap and great, this isn't one of them! I'm a girl so i have a smaller head, unfortunately it didn't fit me well, even at the tightest it could go. The worst thing was that it was PAINFUL to wear! My head would hurt once I was done using this headset, but hey like I said you get what you pay for. The noise input isn't that great either.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great mic for casual gamer

    Posted
    Yarisaurus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It’s cheap and you pretty much get what you pay for as far as physical quality - cheap plastic and I wasn’t a fan of the way the top of the headset wouldn’t stop curling from the packaging. However the sound quality is great and the mic picks up my voice great too! Overall I love it. I don’t game a whole lot so it’s perfect for me. Don’t need anything fancy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    hoosieroo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I understand that $19.99 gets you less "product" but this headset was as barebone as you can get. I'm thankful I purchased a warranty because 2 weeks later and it's already broken. Something about the cord has caused the mic to not work. Will be exchanging it tomorrow (and likely upgrading - lesson learned!).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset for the price

    Posted
    Th3unknown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a headset because my friends kid broke mine but I wasn't looking to spend a fortune on one either, and this one fits the bill perfectly, it's great for online gaming and it has pretty good sound quality, I'd reccomend this to anyone who's looking for a good headset for s good price

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cheap, but not comfortable

    Posted
    Joeldx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this alongside Overwatch so that I can talk to my friends and was a little disappointed by the fit of this headset. The ear piece is a hard plastic, which doesn't feel that great. And the volume is pretty low on the headset as well. If you need a cheap, quick solution and don't plan on playing for hours on end, these are alright.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth it

    Posted
    Wi11iams52
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the best, cheapest headset o ever bought. Only gave it 4 stars instead of 5 stars due to my personal preference. The 3.5mm jack is L shaped and that bothers me when it is plugged into Dualshock 4. Also it does not work when plugging into my Galaxy S8 as normal headphones.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Was good while it lasted

    Posted
    Star1bdb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for the PS4 lasted 2 weeks before the connector came apart in my controller. Can’t recommend a product this defective. Especially from title beach I expected a little better quality. I know it’s I. The budget range. But come on. I have the XP510 for years no issues. Not a trying to compare the two.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy

    Posted
    Lizz
    • Verified PurchaserVerified Purchase

    Bought these for my 11 yr. old great nephew for Christmas. Didn't want to spend a fortune and didn't know much about gaming headphones. The guy at Best Buy helped in picking these out. My sister said he loves them and he said they are just what he wanted.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HEADPHONES

    Posted
    kmowenso
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these head phones for my son so he could use them to play online games. When I opened the box they were what I was expecting. They work but not sure how long they will last. II guess they are great for the price. Get what you pay for.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    don't buy this

    Posted
    player01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quality control on this product was sorely lacking in the plastic headset was severely warped and not wearable. Show this to a sales associate and they wondered if they were all like this he grabbed another one off the shelf and it was indeed warped and on wearable as to say when I returned I would definitely not recommend this to anyone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Functional but uncomfortable

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The mic works fine, but the band that goes over your head does not sit flush. I was experiencing uncomfort the entire time I had this on. If you are desperate for a mic this is definitely an affordable option. I have had no problems with the functionality of the mic.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than the free PS4 headphones you get

    Posted
    angelluv12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For being a low ending earphones they work good. Only bad side is that it only covers one ear. But I rather use this than the headphones that you get when you buy the PS4. My ears are too small and the piece is to big to use from the PS4 headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent chat headset

    Posted
    SevenPointSupp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son bought this as a replacement headset that came with his PS4. He was not interested in a full headset as he wanted to keep one ear uncovered. I appreciate the fact that I can still communicate with him while he is playing since he has one uncovered ear. Decent quality for the price. Will see how durable it is.

    I would recommend this to a friend