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Customer Ratings & Reviews

Turtle Beach - Recon Chat Wired Mono Gaming Headset for PS4, PS4 Pro - Black/Blue-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 475 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 475 Reviews
  • Rating: 1 out of 5 stars

    Uncomfortable, Poor Sound, Bad Quality.

    Posted
    jeff2417
    • My Best Buy® MemberMember

    Someone got this for my son for Christmas. He has used many Gaming Headsets in the past, some good, some bad. That being said, when he took this out of the box I knew we were in for something bad. The earcup is a giant open cone , so you can hear everything outside, providing NO noise isolation. Sure many people might be going for this, but not many. The ones that would utilize this functionality for esports or competitive gaming (which this is branded as being). However, no pro gamer I know would be caught dead with this on their head, let's be honest. The headband is a tightly wound piece of plastic that grabs and pulls your hair, and there is little-to-no cushioning on the earcup itself. My son is 9 years old, and It was difficult for him to respectively smile and thank while attempting to use this piece of trash. And they paid $20 bucks? I'm a former Headphone buyer for a large electronics retailer , and I can simply tell you that the cost to make this product is far less than a couple dollars. $20. Wow. Spend the extra $20 and don't torture your child with this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid chat headset

    Posted
    IveShatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As far as quality goes, this thing is great. Chat audio is clear and the open cup lets you hear everything around you as well. The microphone also picks up sound very well and doesn’t pick up too much background noise. The only complaints I have are. 1: since the cup padding is split, there is a decent amount of pressure on the bottom part of the cup that pushes against your head under your ear. 2: The microphone position is a little odd. It holds in place when you wear it but always wants to move away from your mouth when you move it at all, so to put it on you have to kind of push it out of the way then move it back to your mouth. It’s just a little awkward.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Uncomfortable.

    Posted
    ShineBox
    • My Best Buy® MemberMember

    Cheap design. You have to assemble it by feeding the headband through the "ear cup", like a belt & buckle. There is no play/pivot to the "ear-cup", so it doesn't rest comfortable over your ear. For me, no matter how I adjust the headband, the ear-cup falls on an angle (instead of flat), creating a pressure point under my ear. I bought the Turtle Beach headset to replace a "TRITTON Kaiken Mono Chat Headset", which has been discontinued. The Tritton headset was also $20, and was leaps & bounds better quality. Will be returning.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The most uncomfortable headset ever

    Posted
    Trevor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to go with a turtle beach headset instead of the insignia one for just brand preference. I assumed the turtle beach would be better quality. Now for $20 I didn't have high expectations but the ear piece has absolutely no padding what so ever! It feels like a large chunk of plastic on my ear. That coupled with how the changing ear design is making it just feel cheap and just uncomfortable. If you are looking for a good basic chat headset for the ps4, avoid this one. Returning it today for the insignia ones.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for game chats, universal for consoles

    Posted
    ERinVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So this has been a mixed experience. Overall, it's comfortable, the microphone is good, there are no compatibility issues. The one thing that I'm not super happy about is the way the ear cup sits against my head. There are notches on the edge, presumably so that eye glasses are accommodated, but it makes the speaker a distance from my ear and so it requires a louder volume and it's also not really isolating if that's important. Not perfect, but good. I Will recommend it only if you don't mind the louder volume and lack of isolation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s okay, but..

    Posted
    lilmiss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would recommend just spending the extra money, for the nicer headset with the padding, these were just so uncomfortable to wear, it was to stiff and the plastic just isn’t great, though for the headset it’s self and the mic, it works great, so if you don’t mind the uncomfotableness and like the cost, than do it. If not, I suggest the more expensive turtle beach, I have the camo padded ones now, absolutely love !

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works But Low Quality

    Posted
    ArizonaGuy40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you are looking for a basic headset, this will work. The product itself doesn’t fit well on my head and I wear glasses. I do have a smaller head and it can only be adjusted so small. The microphone doesn’t stay in one position and ends up moving down away from my mouth. I have not received any complaints from online gamers but I just feel the headset is not a good value. I wouldn’t recommend or buy again.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    You get what you pay for

    Posted
    naners
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First of all, this headset is only $20 ,so its cheap, which is a plus for some. However, there are items that are cheap and great, this isn't one of them! I'm a girl so i have a smaller head, unfortunately it didn't fit me well, even at the tightest it could go. The worst thing was that it was PAINFUL to wear! My head would hurt once I was done using this headset, but hey like I said you get what you pay for. The noise input isn't that great either.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gamer Headset

    Posted
    Cruiser50
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this headset for my 11 yr old grandson who is an avid video gamer. This headset allows him to hear clearly the person on the other end and still be able to hear what's going on around him. The microphone is sensitive and he does not need to shout to be heard by who he is playing against. This is a good gamer headset and I would purchase it again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great mic for casual gamer

    Posted
    Yarisaurus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It’s cheap and you pretty much get what you pay for as far as physical quality - cheap plastic and I wasn’t a fan of the way the top of the headset wouldn’t stop curling from the packaging. However the sound quality is great and the mic picks up my voice great too! Overall I love it. I don’t game a whole lot so it’s perfect for me. Don’t need anything fancy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for hyper kids

    Posted
    Mom24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these for my daughter so I can keep my sanity when she plays games in car or living room. She is very hyper and bouces all over the place when on games and is bad to throw them down or shove them in her tv stand and they have really held up. Im very impressed for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good basic headset

    Posted
    JayJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is an affordable gaming headset for PS4. $15. It does the job for multi-user gameplay when with friends. Extremely light weight. This isn't a high fidelity sounding headset, this headset is the replace the basic in-ear free one that Sony gives you. As this only covers your right ear. Great for chat.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cheap, but not comfortable

    Posted
    Joeldx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this alongside Overwatch so that I can talk to my friends and was a little disappointed by the fit of this headset. The ear piece is a hard plastic, which doesn't feel that great. And the volume is pretty low on the headset as well. If you need a cheap, quick solution and don't plan on playing for hours on end, these are alright.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    hoosieroo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I understand that $19.99 gets you less "product" but this headset was as barebone as you can get. I'm thankful I purchased a warranty because 2 weeks later and it's already broken. Something about the cord has caused the mic to not work. Will be exchanging it tomorrow (and likely upgrading - lesson learned!).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Turtle Beach Headset

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I previosly had bought a more expensive headset for my 10 year old son and it was to complicated for him to use. He loved this one because it is lighter and easier for him to use. The thing I personally liked about this one is that he has one ear available to listen to his surroundings.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent headset

    Posted
    BlkKaiser
    • My Best Buy® MemberMember

    Had it for a couple of months, it was working good until the volume tab to make it go lower or higher just wasn’t working good as before. I can barely hear anyone at all when I play Game . Tried all the setting on my Ps4 and still nothing . You pay what you get honestly.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent headset for chat

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works fantastic for chat, though don’t expect to get great “full audio” through it. Voices are clear and the mic works great; excellent clear audio. It’s not meant for full sound though, just chat. You can send all audio through it but it doesn’t sound great for that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset for the price

    Posted
    Th3unknown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a headset because my friends kid broke mine but I wasn't looking to spend a fortune on one either, and this one fits the bill perfectly, it's great for online gaming and it has pretty good sound quality, I'd reccomend this to anyone who's looking for a good headset for s good price

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Was good while it lasted

    Posted
    Star1bdb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for the PS4 lasted 2 weeks before the connector came apart in my controller. Can’t recommend a product this defective. Especially from title beach I expected a little better quality. I know it’s I. The budget range. But come on. I have the XP510 for years no issues. Not a trying to compare the two.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth it

    Posted
    Wi11iams52
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the best, cheapest headset o ever bought. Only gave it 4 stars instead of 5 stars due to my personal preference. The 3.5mm jack is L shaped and that bothers me when it is plugged into Dualshock 4. Also it does not work when plugging into my Galaxy S8 as normal headphones.

    I would recommend this to a friend