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Customer Ratings & Reviews

Turtle Beach - Recon Chat Wired Mono Gaming Headset for Xbox One - Black/Green-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 170 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 170 Reviews
  • Rating: 4 out of 5 stars

    Worth the money

    Posted
    xboxgame
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Surprisingly, for the price, this headset works really well. The audio quality is decent, both from a listening standpoint, as well as when speaking into the headset. Several of the headsets I have used in the past did not have great performance when it came to the mouthpiece, but, in this case, I've been told by listeners that my voice is clear and does not break up, even when I turn my head in different positions or I am moving around a bit. If you want to keep your costs down on a headset but still want the quality, then this Turtle Beach Recon model is the way to go

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Too Quiet, Uncomfortable

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought it looking to replace my standard Microsoft Xbox One headset hoping to get better voice sound quality. Several of my friends use Turtle Beach headsets (although the ones that cover both ears and work for both game and chat) so I was expecting a quality product. The speaker was far too quiet and I could barely hear anyone. I also found the headset to be quite uncomfortable, it felt like it was grabbing my head as opposed to resting on it. For these reasons I returned it the following morning. I find the standard Microsoft headset to be much more comfortable with superior sound quality.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad

    Posted
    Chicago
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve been through 5-6 basic Xbox one headsets and it was time to look for something new. I’m not a fan of “DJ” headsets so I figured I’d give these a try. First thing I noticed is that you have to adjust the volume manually through the Xbox conolse audio settings. Once I did that, the sound was loud & clear. They may be a bit uncomfortable after having them on for a while.... eventually you’ll get used to them. Personally, I’ll never buy the regular Xbox headset again.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what it seems

    Posted
    Chelsea
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these chat set because I thought you would be able to hear the game and chat at the same time. Unfortunately you cannot do both. The product box isn’t clearly marked either .After several emails to Turtle Beach and Microsoft it was clarified that you can only listen to chat but no game sound. I previous set from insignia was able to have both sounds come through the single earpiece

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Super cheap

    Posted
    Jacob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The headset came in a very small box (there’s the first problem) and In two Seperate pieces. The headset it’s self is very cheap feeling almost no Cushion whatsoever. Overall bad design. The mic itself is bendy and I don’t like that. To sum this up it’s cheap you have to put it together and is very gimmicky. I think the other reviews on here are not realistic to what this junk is. Hope this helps.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great chat headset!

    Posted
    TommyK
    • My Best Buy® Elite MemberElite Member

    Does exactly what it's made for, and does it better than the competition. This is a chat headset, made for communicating online. It is not intended for in game audio. This is perfect for us gamers with real surround sound set-ups in our gaming rooms, who do not want our speaker system blocked out by "virtual surround" headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headphones...but

    Posted
    ElectricsMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm pretty sure these headphones work well. I had the issue of having them work with the XBOX ONE S but after much research I believe the problem may have been with the XBOX controller. You need the adapter/extender(even with the XBOX ONE S controller) in order for this to keep on working. Boys loved it though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    You get what you pay for

    Posted
    Rand
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love turtle beach headphones but these shift on your head everytime you move and what Turtle Beach would consider to be the "earcup" is very hard. I had it on for 5 minutes before getting annoyed and ultimately returning them. It really is worth the money to invest the $40 more for an upgrade from these.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    not bad

    Posted
    justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    i went to pick up a regular headset and saw this one cheaper. Since it's turtle beach, i decided to give it a chance. the plastic on it feels super cheap, but it works perfectly AND you can make game sound come out of it. An excellent minimal headset for the price

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad for price point.

    Posted
    MrGone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They are pretty nice if you wear glasses, they sound good and when on sale for $10 it's a good back up or just good for basic hearing, not good enough to tell direction from sound but good for communication on a team level

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Inoperative out of the box

    Posted
    Marshall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I took the mic out of the box and assembled it for use. Other players could hear me but i could not hear them talk or the gameplay in the earpeice. I ensured the volume was all the way up and the settings on my console were set accordingly for proper use.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works very well, great quality.

    Posted
    emerson

    Works a lot better with the chat adapter. It will work without, but the volume will not be as loud. Very comfortable ear piece design that doesn't cup your ears. Game sound, optional, can be played through the one earpiece. Very good alternative to the Microsoft mic. 5 star product if the adapter is included.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good for price!

    Posted
    IcySole
    • My Best Buy® Elite MemberElite Member

    I was skeptical about purchasing a $20 headset after my $160 TBs broke yesterday. But , I needed something to hold me over until their Stealth 700 releases in September. Although uncomfortable, sound quality is decent and nobody complains about my mic on their end. Well worth the measly $20 for this headset to hold you over

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Voice Chat sounds like a whisper.

    Posted
    LenShigemoto

    Used it today, hoping it would help with my Dolby Atmos speaker set up, but I could barely hear my friend. Tried out various Xbox sound setting and game settings, but it didn't work. Read reviews just now that a lot of people have the same problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay Gaming Headphones

    Posted
    jjanicky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These were purchased for my older son who is 12. These are not as good as other headphones, however they are on the more cost effective side. If you are an occasional gamer these are okay, however would recommend looking at spending more money for better quality.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A little bulky

    Posted
    Hetfield
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This headset was a little big and bulky for me however, the audio in the earpiece was very high quality. I could hear every word spoken in voice chat and everybody said that I sounded crystal clear. It was just a little too bulky and got a little uncomfortable after wearing for over 30 minutes.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I can’t hear you.

    Posted
    Tigerwookiee

    These are pretty bad. While somewhat comfortable, any positives are vastly outweighed by the headsets extreme lack of ability to do what the product is intended to do: converse with fellow gamers. I couldn’t hear anything anyone said, even with my tv muted. Returning these.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not so good

    Posted
    FM27
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While this works, it’s worse then the basic headset that comes with the Xbox. The head piece is way to big for my head, so it’s consistently falling down, the ear piece is very loose so it barely feels like it’s doing anything, and the volume at its max setting, is still very quite.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke in a Week

    Posted
    Ghettomilt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Garbage product and poor support from Turtle Beach. Broke within a month and I had to follow up with Turtle Beach several times to get a warranty return processed. Started the process about a month ago and still don't have a replacement.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid buy.

    Posted
    VanDamaged
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice . important! My cousins head is large and he says on first setting it feels comfortable. He warns for me it wouldn't fit a small head. Totally glasses friendly. Lots of space in ear cup. And with the Best Buy protection I couldn't feel better about this purchase.

    I would recommend this to a friend