Customers value the sound quality and long battery life of the Scout Air True Wireless Earbuds. Many also appreciate the comfortable fit. A few users noted that the bass could be improved. Overall, the earbuds receive positive feedback for their audio performance and convenience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great sound quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought them thinking I was getting simple earbuds for mobile gaming and to my surprise the sound quality is great. I also use it for music.
I would recommend this to a friend
Rated 1 out of 5 stars
Not recommended
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They literally disconnect randomly when I’m waking or just laying in bed, fall out too much of your ear even with the other sizes. I bought it when it was half off, and still not worth.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello,
We’re sorry to hear about this inconvenience with your Scout Air Earbuds; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Where have these been my whole life?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love in-ear headphones so this is already off to a very bias start. I connected these to my Nintendo switch and to my phone. Pairing them back and forth has a tendency to be a little tedious but definitely worth it. First of all, the sound quality is amazing, I played rocket League on my Nintendo Switch first and it was so cool. I had so much fun listening to the sound quality come through. I feel like this is how Nintendo wants you to hear it. Obviously it's a portable system and they can't duplicate stadium or theatrical sound like they want to out of the game. So these headphones do the trick for it and they're very small and convenient. Play music on my phone was just as cool. You would think these were $500 headphones and that's the other cool part. They're not $500 headphones but definitely sound like it. I not only recommend those product, I'm thinking about going to get another set so I don't have to pair between my two devices. The one knock I would have to give this is that it appears is that the phone quality one talking to other people is a little thin, half the people say they can hear me just fine. The other half are like I sound like I'm in a tunnel. Either way, quality pure quality.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Bass
Rated 5 out of 5 stars
Good Set Of Earbuds For The Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These Turtle Beach ear buds do an outstanding job of providing good tunes with better then expected sound quality. Especially at this price point. I'd honestly expect these buds to cost a lot more than they do, they are that good.
First off, the included tips give you enough options to find a fit good for your particular ears. In my case the medium sized tips worked best for me. They are of average build quality which probably accounts for the low price. Once you get used to them you hardly ever notice them. In practice the only I noticed them was when people were talking to me while they are in my ears. Unlike Air Pod Pros or some other higher end buds there is no pass through mode to keep you situationally aware of your surroundings. At this price point I do not expect that feature.
Sound quality as mentioned earlier is above average. Lows and mids sound crystal clear. Bass could be better, but that could be said for just about all wireless ear buds on the market today. The charging case uses USB-C to charge the case and you can get through an entire days topping off the buds from the case every few hours. The case feel flimsy and for the first few days you may notice a weird smell. That does fade. I stopped noticing it on day three. It takes about 90 minutes to charge the case but I was using a low wattage power adapter to do this. Using a more powerful charger may lower that recharge time.
They paired easily over Bluetooth with my iPhone and the connection stayed fairly constant to about feet away.
These are getting a place in my backpack when I'm out and about.
I would recommend this to a friend
Rated 1 out of 5 stars
Stick to airpods
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wouldn’t stay connected to tv, had to keep on reconnecting every day
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Scout Airs so they can review whether they'd be compatible with the TV you're attempting to use it with, as this product was designed for use with mobile devices & PCs.
We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These EarPods are not with it. Theo sensitive to the touch and they kept falling off my ear after putting in the adjustments. Every time I was on a call they slip off and when I would try and fix. I would hang up on the person I was on the phone with.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
We’re sorry to hear about your experience; however, please know that the different sized ear buds consistently provide a comfortable fit for the overwhelming majority of our customers. However, if your ear buds did not fit you properly, please reach out to our Support Team to see if there is any assistance they can provide. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great for Gaming on the Go
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was happy to receive these about the same time as my new Steam Deck, which they're currently paired with.
For the initial setup I connected them with my Galaxy Z Fold 3 using the Turtle Beach app. They connected immediately and the app told me I needed an update before using them. The update was straightforward and the app did all of the work. You need to leave the buds in the case with the lid open to update them. Fortunately the case is actually designed to stand up with the lid open. It's a small detail that other TW earbud cases seem to miss, so I appreciate it here.
From there I paired them with the Steam Deck for gaming. What's really cool is that the smartphone app still works when they're paired to the Deck, so I'm able to change the equalizer and turn game mode on and off.
Game mode cuts down on latency, seeming at the expense of connection stability. I experienced some stuttering when it was on. The connection was rock-solid with it on, but lip-sync was off a little. I did notice that toggling it on then off improved lip sync and gave me the added benefit of the better stability. Perhaps this is something that can be improved with future firmware updates, or is just an issue with the Steam Deck.
Sound quality is very good and skews toward gaming rather than music. Highs and lows are emphasized (and you can boos them even more with the EQ presets in the app) and they have a good cinematic quality to them. In this way they're perfect for action games and watching movies on the go.
The fit and sound blocking is very good. They're not active noise cancelling but they do a good job of blocking noise if you get a good fit. I've found that these require a little twist to get a perfect seal and are comfortable once they're in.
Charging is via USB-C (Yay!) and these don't appear to be able to be wireless charged. They come with a nice USB charging cable.
The case is nice and all of the surfaces except the bottom are rounded so it slips into and out of pockets easily. Again, it stand on end nicely, even with the top open. If you have a Steam Deck, the case fits nicely into the cavity on the back of the included SD case under the elastic to secure it!
I've tried it out with a few games and it really helps to give you a sense of direction and atmosphere, especially in particularly immersive games like Cyberpunk 2077 and Halo MCC where knowing where you're taking damage from is important.
I would highly recommend these for mobile gaming on systems like the Steam Deck or Nintendo Switch and mobile phone games. Battery life is very good so you don't need to worry about losing the charge while on a commute.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
These are okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Regarding the Turtle Beach Scout Air True Wireless Bluetooth Earbuds, these look really nice and feel comfortable on my ears and stays in while I was walking for about an hour. It also includes extra ear tips in different sizes, and a usb-c cable but doesn’t include the wall charger. I love Turtle Beach products and usually, they are well built and work well.
Upon opening the box and trying to pair the earbuds, it says on the literature that they need to be updated with the latest firmware and gave the website link. I went to the website link they gave and it was confusing. I had to find the correct file and download the audio hub updater on my laptop. Once I downloaded it on my laptop and opened it, then it said I needed to put the app on my phone in order to use the features. So it wasted a lot of time, figuring out how to install it on my laptop and not even being able to use it. I think they need to update their documentation to specify that you need the mobile audio hub app on your phone to use the features. Once the audio hub was installed, pairing was much easier. I wish I knew all this at the start as this would saved me time and frustration.
Once I installed the app, it provided several great features I could use. It has touch-enabled surfaces on and comes with preset functions, like a single tap for answering or ending calls, double or triple tap for different functions, etc. The cool thing about this is that you can change the functions to what feature works best for you. The earbuds were about half charged when I received them so I did a full charge and it didn’t take too long. The app keeps track of the charge of each ear buds. For gaming on the computer or using it on the phone for music and answering calls, the sound quality is pretty good. Not the best that I’ve had, but pretty good overall.
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great audio quality; needs some tweaking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First, the design of the Turtle Beach's are very similar a very popular well known brand, which tends to fit my ear really well. I had a few different hurdles with these earbuds, the first of which was the bluetooth pairing ----- took FOREVER. The earbuds would never show up, even in bluetooth pairing mode. I had to keep rebooting my phone, and the earbuds. It worked after about 10 minutes of this process. Then I noticed, the audio will just stop suddenly, for an unexplained reason. I thought this was just me at first, but then upon reading some other reviews on the product, it seems a problem amongst others as well.
The noise cancellation is not as great as I'd like ---- on my work call, they even heard my car accelerating at one point so clearly they pick up on every single sound.
Nonetheless, the sound is great, the bass is nice and deep which is huge for me, and finally the USB-C charging case, which is always a winner for me.
Also, the earbuds automatically turn on when removed from the case, and turn off when placed back in. Not a huge thing, but it's helpful and adds to the sleekness of the overall design. These are winners.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Turtle beach has a winner with the Scout Air True Wireless earbuds. The app is easy to use and set up with numerous adjustments you can make. Bass Boost, Voice, etc. The earbuds connected swiftly to all paired devices and pairing was no issue.
The Scout Air True's are lightweight, as in after a while you may forget they are in. Quality seems decent. They have very little flex and should probably hold up well if dropped or even stepped on.
Lag for watching video or gaming is near non existent. These have the added benefit of dual microphones, one in each earbud. Call quality was good, though a couple people mentioned wind noise at times.
These are not noise cancelling headphones, and did not pass my "mow the lawn" test. I had to have volume up to near max to get decent sound while in a noisy environment.
Sound quality is good, though highs are a bit tinny, and bass is just so-so.
The other reason for the 4 star rating is battery life. Touted as 20 hours (I should have read the fine print) it's actually 5 hours with 15 more stored in the recharging case. In full gaming use, I got just over 4 1/2 hours. Not ideal for marathon gaming sessions.
My other gripe is specific to me, others may vary. I could not get them to fit well even changing the ear pieces. I found myself fiddling with them to keep them in during workouts and even general moving around. My GF tried them out, had no fitting issues and raved about the comfort and lightweight.
All in all, they are good quality and in the tops at this price point.
I would recommend this to a friend
Rated 3 out of 5 stars
Mediocre sound, battery, build
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I believe these are adequate for someone that just really needs to have a decent pair of Bluetooth earbuds. Bare bones. Nothing really floored me with these. The build quality feels very composite and light-weight. It's not bad, but they do feel like they would be easy to crack. The only thing that stands out are the magnets used to close the lid are very strong.
Now on to the sound. Keep in mind that I'm comparing these buds to all the other buds I've tried including the fruit company's ubiquitous pro version. The sound of the Turtle Beach Scout is tinny and lacks overall mid-range and bass is almost non-existent. These are not the buds for audiophiles. These are for someone that wants the convenience of earbuds and are on a budget. Pairing these to mobile gaming (their purpose) is not going to give you the best experience as there are better options out there at similar price points. The 5 hour battery life falls a little short of my personal requirement to have my earbuds last a direct coast to coast flight at minimum. These buds have two microphones to make sure anyone you're talking with hears you however in my testing people had trouble hearing me. This was tested on both an iPhone 13 Pro Max and a Unihertz Jelly 2 (Android)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
not best product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
not the best product. it overheated and smelled burnt