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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 74 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Stealth 500 Wireless Over-Ear Gaming Headset, particularly the great sound quality and comfort it provides. Many find the headset easy to connect to their PC. The impressive battery life is also a highlight for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect option for a great brand with lower costs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this piece of junk. Bought it to use while my Corsair Virtuoso Max was out for replacement. It wouldn’t stay connected and the mic kept going out. I returned it and bought a cheaper wired headset that worked 100 times better

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Robert! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 2 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. Like the mouse it is ok. Overall decent. Very nice.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Jonas! You seem to be commenting about a keyboard but your review is related to a headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good for a kid

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel good but sound quality could be better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nick! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to having to wait an extra day because the Best Buy location neglected to let me know it wasn't in stock until 1 in the morning, I had it delivered from another location across the state which would've been a three hour drive. I was excited to get it, but I was quickly disappointed in how the audio input was being recycled into the audio output. I tried going through Turtle Beach's customer support which just kept repeating the "Have you tried connecting through the bluetooth?" but it doesn't even show up on my list of nearby devices. The thing is just nonfunctional. Maybe I was just unlucky, but I'm never purchasing a Turtle Beach product hereon.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brett! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. Please let the dedicated Support Team know the result of the Bluetooth troubleshooting provided so they are able to move forward with your case and assist further. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sucks. Audio bad. Doesnt fit comfortably on the head. Headphones wouldnt sit flush on ears. Non adjustable. Terrible terrible headphones. Theres better for half the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tre! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones has a issue where the audio drops when you get on a certain game

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Orlando! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid wireless headset at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Turtle Beach Stealth 500 wireless gaming headset is a solid choice for gamers across multiple platforms. It's compatible with PC, PS5, PS4, Switch, and mobile devices like iPhone and Android phones. It delivers crisp, immersive sound, enhancing both gaming and multimedia experiences. The 40-hour battery life is impressive, ensuring long gaming sessions without frequent charging. Bluetooth support allows easy connectivity to mobile devices, adding versatility. Overall, it provides great sound quality, comfort, and battery life, making it a solid option for those seeking a reliable wireless gaming headset at a value price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Love These

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t recommend more. No clue how someone gave these a bad review. Superrr comfy, ridiculously light, music sounds 8.5/10, can switch between phone & console with the click of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphone set to start gaming. Ive had a great time using them. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson and he is very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these abs hasn’t taken them off since he opened them Christmas morning!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience, do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality was terrible and I sounded like a robot to all my friends. I couldn't game for more than 5 minutes. It was this bad straight out of the box, only played for 5 minutes because it took me an hour to connect it because it wouldn't connect, just to sound terrible. Extremely disappointing considering I just had to replace my turtle beach headset for the first time in 7 years, and reflects the poor quality they have become known for.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Only power button works when it feels like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, worked for one day. Support took two days to respond. Giving me a huge run around. Never buy from Turtle beach. Horrible products, horrible service

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ryan! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty. Please reach out to your dedicated Support Rep with the results of any troubleshooting steps given so they can move forward with your case. Best Regards! TurtleBeach

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