Customer Ratings & Reviews
- Model:
- TBS-2790-01
- SKU:
- 6500890
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent volume control and Bluetooth compatible... 5
I would recommend this to a friendFall From Grace
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Man, the stealth 600’s were fantastic but mine broke after 3 years. So I bought the stealth 700’s and had have nothing but disconnects. Can’t go 5 minutes without this headset disconnecting from my series x. Thought it was firmware but it’s up to date. Turtle Beach used to be on top but now they’ve hit the bottom low. Avoid this headset as I believe support and updates have been discontinued. I’ve had this headset for a year and haven’t touched it til a week ago thinking the firmware updates would iron out the flaws but turns out no new firmware updates in a whole year. Avoid this headset!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Brian!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset connection.
Your belief that support and updates have been discontinued for the Stealth 700 Gen 2 MAX is incorrect.
Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Turtle Beach delivers…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound quality! For gaming, I wish there is a way to silence the chat while online-multiplayer events as the noise by host is detrimental to the properties of the head set while gaming…
I would recommend this to a friend Decent headset, need a PC connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the headset cause seemed really good. Started out loving it, but discovered you have to have a laptop to be able to update it. Have a tablet PC, but that doesn't allow me to update it and it's gotten to the point where it will just randomly shut off or just not work properly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback! A Windows or Mac laptop would be required in order to update the headset's firmware properly. If you don't have access to a Windows or Mac laptop and are encountering inconveniences with your headset, please take the time to reach out to our Support Team for assistance. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Only worked when it wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was phenomenal when it worked, but using a PS4 pro, there was a lot of static. I tried using the USB wireless adapter on the back as well, and it did not work. I updated the software on the headset on the computer. It did not work. I updated the software on the app on the phone it did not work. There was also an issue, where the game chat audio and the game audio with a link together, and cannot be separated regardless of the instructions provided by turtle beach and PlayStation. For $200 my Bose headphones did better than this don’t buy it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!!
In regard to the separate game and chat audio; there'd be no way to for the headset to provide you with independent game and chat controls on the PlayStation consoles. This is a result of the limitations related to the way those platforms process the audio via USB, and is not related to the headset itself.
However, please allow our Support Team to assist you with the static that you made mention of as that could be a sign of RF interference from other devices within your set up. Our Support Team would be happy to assist you in getting that cleared up and provide further assistance if necessary under the warranty our headsets are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Sound quality
They will snap in half
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but they just dont last they will break in half so get the warranty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We appreciate the feedback regarding your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to help as needed. If you require any assistance, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
The dongle is ridiculously sensitive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get it dont so much as breathe on your dongle/reciever that goes onto your xbox. I have been having consistent problems where the mini usb wont stay on even though I rarely touch it if ever. Basically renders the whole headset useless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jovani,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 MAX headset & its transmitter; however, please allow us to assist you further with some troubleshooting or warranty replacement service for the transmitter or headset if necessary. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Cons mentioned:Connectivity
No Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 2 years and constantly had connection issues.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nathan!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Bad quality and very bad policy from the store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item and stopped working two weeks and a half after I bought it then went to the store to try and get an exchange and they said oh we have a 15 day return policy very cheap item and not very pleased about after having something for 17 days the store can’t do anything to exchange or refund item
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Connectivity
Not really bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dangle disconnected and won’t connect back……..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with pairing your Turtle Beach Stealth 700 Gen 2 MAX.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Don't buy from Turtle Beach. Go to anyone else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from this company. You'd think you are getting a good pair of headphones for the price that you pay but you aren't. I've been through two of them in about 2 years and they keep breaking on me. I've spoken with their customer support and they don't want to do anything anymore. Go buy headsets from any other company and im sure they will last a lot longer and you won't have to wait weeks for replacements or to not have them replaced at all. I basically have a paperweight now.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Blaze,
We’re sorry to hear about this inconvenience you've encountered with your new Stealth 700 GEN 2 MAX; however, please note that this headset came out a few months ago and would certainly still be covered under the one year manufacturer's warranty that we provided for newly purchased products.
Please take the time to reach out directly to our Support Team via their Contact Form or Live Chat service, both of which are located on the Support Section of the main Turtle Beach website. They will happily lend a helping hand with troubleshooting or replacement service if necessary under the aforementioned manufacturer's warranty.
Thank you and have a great day!
Ps5 turtle beach headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two pairs off these and both have been returned first one was a refurbished unit two days later they stopped working completely no power to the unit took back though maybe i will just buy new 4 months in to having them and same problem went to go use them again no power like come on al that money for them to fail no more turtle beach
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jose!
We are sorry to hear about the experience you've had with your Stealth 700 Gen 2 MAX for Xbox.
Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Crackling audio right out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crackling right out of the box. I looked up "why is my Turtle Beach Stealth 700 Gen2 max wireless headset crackling?" and was greeted with dozens of posts and reviews of the same issue. Apparently the "fix" is to download the TB App on PC then run a repair tool. For the price I paid I'm not doing any of that. If I wanted to mess with firmware updates I'd buy a cheep set off wish. These are being returned to the store immediately.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, the crackling you described here sounds like a symptom of a congested wireless network & may not be an issue related to the headset itself. WIth that being said, please take the time to get in touch with our Support Team so they can lend a helping hand with troubleshooting as needed. Our Support Team is always happy to provide assistance and we can be reached right from the support section of the Turtle Beach website.
Best regards!
The head band will fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my son have them and the head band will crack and the head set is useless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Stealth 700 Gen 2 MAX headsets for Xbox.
Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying and poorly made. The plastic snapped on the left where the head strap attaches to the earphone. This is where the tension acts to hold the headset your head. I had this headset for 6 months. Along the path to it being physically destroyed i had constant software issues and you can only control the headset through an app on your phone. Not ideal. Dont buy these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the damage to your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with a damage claim and to assist with troubleshooting any sort of other inconveniences you've had. That team is also capable of assisting with warranty replacement service. The Support Team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a wonderful day!
Broke after a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for about 2 months and they were fine until the cheap, crappy plastic snapped
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Szkud,
We’re sorry to hear about that your headset is damaged; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Technical/Warranty Support Team is available to provide assistance as needed. The Support Team can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
Ehhh maybe?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset powers off immediately 1/7 times. Bluetooth connectivity is garbage. The main reason I got this was to support dual connections. It needs to be power cycled to get a good connection to the usb, on ps5, otherwise it's very quiet. Windows support is lacking.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Cheap Plastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic frame broke just out of warranty. Buy another brand.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
HORRIBLE SOUND FOR PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll keep it simple. These sound awful with the ps5, the mobile app for the features could be way better. Returned within 24 hours. GO WITH THE 3d pulses, or steel series 7p. Way to expensive for a bad sounding headphone.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, what you experienced here does not sound normal. Please know that we have a dedicated Support Team that would have been happy to assist you in getting your headset functioning properly on your console & with the mobile app.
Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Constantly turns off on its own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset except it CONSTANTLY turns off on its own. There are many threads on the forums and reddit stating others are having the same issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
In order to conserve battery life, your headset will power off after no audio is played through it for 10 consecutive minutes. This is a fixed feature and cannot be adjusted.
If your headset keeps shutting off while audio is being played, please reach out to our support team for further assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!