Customer Ratings & Reviews
- Model:
- TBS-2790-01
- SKU:
- 6500890
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, these headphones are extremely unreliable. I am on my 2nd reciever and it just broke again. I have spent more time trying to fix these headphones than actually gaming. AVOID AVOID AVOID.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Pierre,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my third pair and they bricked as well customer service don’t respond in a timley manner and when they do respond its just a do it yourself type thing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Sorry to hear about your experience! Reaching out to our Support Team was the appropriate action to take. However, if the troubleshooting steps provided did not work to clear up what you were experiencing; please continue your correspondence with our Support Team so they can look in to further troubleshooting or move forward with warranty replacement service if called for.
Thank you!
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It completely stopped working after the second day i had it. I did the recovery update but it didnt want to turn on anymore after that
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Juan,
We’re sorry to hear that you encountered an inconvenience with your headset! We have a dedicated Support Team that is available to assist you further if the recovery process did not get your headset back up and running properly. As a heads up, each our headsets are each sold with a one-year manufacturer's warranty and the Support Team can be reached via their Contact Form on the main Turtle Beach website.
Best regards!
Nit worth 150
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality sucks and the mic is way to sensitive even with the volume turned all the way down theres to much background noise
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, have you attempted to use the Noise Gate feature that is provided within the companion Audio Hub app for this headset? That feature can have an affect on the background noise picked up by your microphone. That same app can be used to adjust the headset's Microphone Monitor (your own voice playback in the headset) volume level & several other features.
If you're not familiar with the app or the Noise Gate feature, please check out the Turtle Beach website & visit the Support section. There are support articles listed there, and our Support team can be contacted via their form or Live Chat service for further assistance as needed. They are always happy to help!!
Best regards!
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset was great then the transmitter stopped working within a week. Turtle beach charges $35 for just a new transmitter.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If your transmitter failed to work at no fault of your own, then our team would happily assist you in getting it replaced under warranty at no charge. That team can be reached directly from the main Turtle Beach website via their Contact Form.
The stock of transmitters available on the website are for customers who are no longer within their headsets warranty period, or for those customers who misplaced their transmitters as misplaced parts would not be covered under our aforementioned warranty.
All in all, our team would be happy to assist you with this. Please reach out to them at your earliest convenience using the form we made mention of.
Best regards!
bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad ! astro a10 are way better!!! trust me !!! im always trying out new headsets !!! this it not it !
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Abes,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Turtle beach headset never worked, second one does
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned one for not working. Have to return second one for same reason
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cindy,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed with troubleshooting or replacement service, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Cheap plastic will break easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio was fine for me, but I should have read the reviews about these headsets before I bought one. The cheap plastic can't handle the flexing of putting them on/taking them off your head. My head band snapped after about a month of use. I have totaltech, so it was easy to get my money back, and I put that toward a much higher quality headset with a metal head band.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about the experience you had Griffles! Our Support Team is always happy to assist with replacement service under the warranty our products are sold with if necessary, and they can be contacted directly through their Contact Form on the main Turtle Beach website.
Thank you kindly and have a great day!