Customer Ratings & Reviews
- Model:
- TBS-2790-01
- SKU:
- 6500890
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Dont last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pads peeled off very fast. Conection problems everytime you log in to a game .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Hector,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. The ear pads are replaceable, and the team will happily assist you with troubleshooting the connection issues that you made mention of to get that cleared up. IN a worse case scenario, our team can look in to providing a full product replacement under the manufacturer's warranty your headset was sold with.
All in all, getting in contact with our Support Team would be your best bet. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed via their Contact Form or Live Chat service.
Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.
Thank you and best regards!
Awful headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst headsets I’ve ever used. First one had the transmitter start to fall apart, then the headset itself started to crack around each ear. Then they sent a replacement and it won’t turn on after only a month or two of use. Avoid this headset.
No, I would not recommend this to a friendFantastic sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset, like the idea that im able to use it on multiple platforms
I would recommend this to a friend- Pros mentioned:Sound quality
Nice sound horrible case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never again will I endorse Turtle Beach. I purchased these, and two months later, the casing fell apart. Called CS and was sent a new one. Those too fell apart. Called again, sent new ones. Once again the casing fell apart. Called again and was told that the warranty was no longer valid. The casing on every pair has basically fell off around the ear pieces on every single pair. The sound is top notch but so anticipate the casing to just disintegrate. Not worth the price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We’re sorry to hear about this experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset; however, please note that while BestBuy's' own coverage period may have ended, know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best Regards!
Good head set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the headset for my son he loves them says they work good. Would have given 5 stars but I’ve already exchanged for about 5 sets due to the plastic around the earmuffs breaking multiple times when I try to put them on my son.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ed!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headsets breaking.
Please know that replacements continue to be covered by the warranty of the original purchased headset, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.
Thank you and have a great day!
100%
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really enjoy this headset, it took a bit to learn all of the settings but that’s probably just a personal issue lol
I would recommend this to a friend- Pros mentioned:Sound quality
Carmen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headsets have great sound but I have had to buy 2 of these because it keeps breaking in between the ear piece and the band.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carmen! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Booming buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. A little weird getting used to buttons and dials.
I would recommend this to a friendNot that good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have had a very difficult time to connect and stay connected. Tech support wasn't any help. They fit around the ears well and cause some head ache while wearing.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Comfortable with glasses for hours. Sound is very nice, settings allow for changing chat and background separately, noise cancelling probably 80% ish
I would recommend this to a friend - Pros mentioned:Sound quality
Great all around headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headset. The Signature EQ is something special. It has a very ‘amplified’ sound. It’s great for picking up location sounds like foot steps and reloads. For the price and being wireless, with Bluetooth, an EQ (via phone app) and the mic sounds great… it’s a solid purchase. I did have some drop outs from the wireless dongle. This was more of me situation than a hardware issue though. Everything in my house works on a 2.4 ghz frequency. The headset is on the 2.4 ghz frequency and all of this is in the same room. I believe for the average home, this wouldn’t be a problem though.
I would recommend this to a friend - Pros mentioned:Compatibility
Turtle turds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. Was nice for about 6 months, being able to swap between xbox, playstation, and pc was nice. But not even a full year in, it made a loud popping noise and died mid use.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cody! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Won't hold up!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked ok but the plastic broke on one side after about a year. Glued it and played on until a couple months later the other side broke. Thought that was ridiculous because I treated them very well, so I reached out to Turtle Beach and they said all they could do is offer me a discount code to buy another pair. No repair parts, no repair service, no warranty coverage (the original problem occurred within the 1 year warranty window)—why would I buy anything else from these guys.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Eric!
We're sorry to hear about your experience with the Turtle Beach Stealth 700 Gen 2 MAX Headset.
Our products are each sold with a manufacturer's warranty and our team is always happy to assist customers with warranty replacement service for products that are still within their warranty period. However, we would not have any sort of fee-based repair services for products outside of the aforementioned warranty period.
If you have any questions related to your headset's warranty coverage, please take the time to reach out directly to our Support Team with your inquiry. Their contact form can be accessed from the Support section of the Turtle Beach website.
Best Regards!
- Pros mentioned:Comfort, Sound quality
Best headphones I’ve found
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones for my Xbox series x. Awesome sound and very comfortable. I’ve had no connection issues. Definitely won’t regret buying these headphones!
I would recommend this to a friend - Cons mentioned:Volume
Not worth the cost
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these in March of 2023, the volume controls stopped working properly about 4 months after I bought them. I figured it wasn’t worth returning them. Then in June of 2024 the left headphone broke off at the joint in half. I took care of them and made sure to protect them. Not worth the money, got onto the app to see when I bought them and it asked for a review. I don’t recommend these for the price and quality it isn’t worth it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Fit, Sound quality
Great headset!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Fits my small head very snug! Sound is great. Used on both Xbox series X and PS5. I do use the USB and have not had issues with sound cutting out.
I would recommend this to a friend - Cons mentioned:Connectivity, Volume
Not the best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item 2 times because of either volume not working correctly or connection issue.. better off with another brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Atiba!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Battery life
Garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gen 2 max is bad. Only pro is battery life. Sound cuts in and out and can be choppy. To use it youll have to turn it on, let it connect, the let it turn off on its own 3 or 4 times before you're ready to use it and thats with it already being set up
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX for Xbox. We’re always happy to help ensure that the headset & its USB transmitter has been fully updated to the newest firmware and assist with additional troubleshooting or warranty service as needed. We'd suggest taking the time to reach out them with details about your experience. That team can be reached right from the support section of the Turtle Beach website as needed via their Contact Form.
Thank you and best regards!
Interference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always enjoyed turtle beaches, but for some reason, this specific headset, kept getting a whole lot of interference. When I mean by that, when I’m using them while playing my game, I’ll get static through the headset, kept cutting in and out even why talking with my friends, wouldn’t recommend these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX and what you described here. The symptoms you made mention of sound like potential RFI from a congested wireless network, and our Support Team would be happy to assist you to confirm if that is the case here or assist with further troubleshooting if necessary.
We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Great product and great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really impressed with my new headset. I went to the store not know exactly which headset I wanted and thanks to Daniel, I walked out with the perfect choice. He really new his stuff. I wish other sales personnel were as helpful and knowledgeable as Daniel.
I would recommend this to a friend