Customer Ratings & Reviews
- Model:
- TBS-2790-01
- SKU:
- 6500890
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Weak connection - stay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly weak connection using that tiny dongle. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX and its USB transmitter. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Good when it was working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and the usb dongle has already stopped working. Was great when it was working. Now the dongle has stopped working
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Brandon! We are sorry to hear about the experience you've had with the USB transmitter for your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Need to work on bluetooth connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new maximum connection is not as pleasing as the old connection through regular bluetooth. The technology is nothing to gawk at, but, keeping it plain and simple, is what prevents customers switching from turtle beach to astro branded items
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kevin!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset connection.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Stopped working after less than 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones died after approximately 7 weeks of use. Wont charge and wont turn on. I opened a warranty case and got no reply
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jay! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, it can take up to 2 business days to get a reply, and with the recent holiday break it may be a bit longer. Our products are each sold with a manufacturer's warranty that we're happy to honor. A confirmation email will have been sent to you if the form was properly submitted. If you have the confirmation email, please keep an eye on your inbox. If you do NOT have a confirmation email, please fill out and submit the "Contact us" form located in the support section of the Turtle Beach website. Thank you and have a great day!
Decent if they ever not skip
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have an audio skippjng issue, as you can see from a simple google search. Terrible audio. First and last pair ill ever buy from turtle beach
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Shane! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not worth the price they last maybe 6 months then the plastic connecting the ear piece breaks, all 4 of them that ive owned same thing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headsets. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 weeks then stopped working. Will definitely be returning this
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Sorry to hear about your experience with your Stealth 700 GEN 2 MAX!. As a heads up; please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
- Pros mentioned:Sound quality
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible not worth the price. The 600 worked so much better
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Bad Build Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible build quailty. Broke within 4 months of moderate use. There's a reason these are always on sale. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello KD! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Wont pair and are unusable, Turtle beach website is also terrible. try to update and wont let you. Even the picture they use show a bluetooth button to pai and these dont even have that. JUNK
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, the Stealth 700 GEN 2 MAX should certainly have a Bluetooth pairing button. If you're not seeing that on your headset; please allow our Support Team to assist you with your headset, whether it be with troubleshooting or replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Defective product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset was defective, there was no sound at all from the headphones. I updated the filmware and connected it to multiple devices and used the Turtlebeach Hub app but that did not help anything. Sadly, I ended up returning the item.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We are sorry to hear about the experience you had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best Regards!
Good headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset. Working as expected. Bought as a gift for the gamer in the family.
I would recommend this to a friendAwful All Around
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know why they went from straight bluetooth to console to having to use an adapter. I kept hitting the adapter & it would take me 10-15 minutes to get it to reconnect. I hate these headphones & took them back within a week.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jamie!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX that resulted in you returning the product.
Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working after just a few months they keep cutting off mid game or make a static noise. Haven’t been
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jose! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these my mic cuts out all of the time, and the headphone distort at times
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Bluetooth stopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth function stopped working completely now it’s useless because it can’t even connect don’t waste your money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Yazan! We are sorry to hear about the experience you've had with Bluetooth on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest for comfort and the audio is mediocre.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Theresa,
We appreciate your feedback! Please know that we get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
In regard to your audio, our Support Team would be happy to assist you in getting your headset set up properly and work with you to ensure you're using the appropriate presets and don't have a situational feature like SuperHuman Hearing activated at all times, as that alters the sound of the headset drastically when turned on.
Our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Disappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are trash, I purchased less than a year ago (Jan 2023) and they will not connect to bluetooth or the provided dongle any longer. Even when they did connect, the sound would drop consistently. I would steer clear.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there John!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX for Xbox.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Have a great day!
Volume button
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box it was shipped in was crushed and the volume button was not working. Wish I just bought the new one on sale. Now im just going to wait until they go on sale again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset, however, please understand that we are only involved with shipping items purchased directly from the Turtle Beach website. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with your volume controls. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Don't buy, they don't last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I like the headset, but I've had 2 points of failure with the plastic. Unfortunately, there is only a 12 month warranty. They are 15 months old.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello John!
We're sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Our products are each sold with a manufacturer's warranty and our team is always happy to assist customers with warranty replacement service for products that are still within their warranty period. However, we would not have any sort of fee-based repair services for products outside of the aforementioned warranty period.
If you have any questions related to your headset's warranty coverage, please take the time to reach out directly to our Support Team with your inquiry. Their contact form can be accessed from the Support section of the Turtle Beach website.
Best Regards.