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Customer reviews

Rating 4.1 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,168 reviews
  • Rated 1 out of 5 stars

    Turtle beach

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 2 weeks and now they don’t even charge or turn on. I was very upset that this headset was expensive and it didn’t even last!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alex! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Buy RIG dont waste your money on these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money for a headache. Do yourself a favor and buy the RIG 900 and you'll thank me later. Turtlebeach used to be the best now they're trash atleast for the Xbox they are.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ghost! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Fragile AF

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break easily after a few months. Don't waste your time buying this product or else you'll have a broken headset way after your return policy ends

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello KRod! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Although the return period at the retailer may have ended, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Owned 3 pair all broke just above the ear cup near the swivel. All less then a year old. Will buy another brand from now on.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Robert,

      We’re sorry to hear about the experience you had with your headsets; however, please that our headsets are each sold with a one-year manufacturer's warranty. We have a dedicated Support Team who would be happy to assist you with a claim under that warranty. That team can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    Too many issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really bad. I bought it only for to be defective so I returned it and got a replacement only for it to have the exact same issues as my first one. Don’t buy this headset and save your money!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Mary,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Expensive trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash just more expensive trash than gen 1 or 2. Easy to break

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Michael,

      We’re sorry to hear that you've had some sort of inconvenience with your headset. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if you've encountered any sort of issue with your product. They’re always happy to help, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just ok. These feel super heavy and not very comfortable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We appreciate your feedback! Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      If you have further questions or feedback; please know that our dedicated Support Team can assist you further and they can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 4 out of 5 stars

    turtle beach

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goid quality headphones bluetooth is a bonus no wires

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like them but the connection is weak. The headset cuts out offen i am only 6 ft away from the xbox series x the last gen headset was great but they messed the gen 2 version up very disappointed!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 MAX; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Used to be an Excellent Name Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will no longer be purchasing any more Turtle Beach Headsets. They used to provide high-end excellent products, but three head sets in a row now, (totaling over$450) all have had numerous issues.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX headsets for Xbox.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Not a turtle beach fan anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forreal listen to ur customers reviews.! These are garbage 100% Why? Because the audio will constantly crack an cut out if you are using these for Gaming on an Xbox X series. Dont buy these an Turtle Beach Fix these or dont sell them ! U know they suck!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings JohnR,

      Thank you for leaving your feedback; however, what you described here sounds like RF interference from a congested wireless network. Our Support Team would be happy to assist you in getting this cleared up, and they can be reached right from the support section of the Turtle Beach website.

      Thanks and have a wonderful holiday! TurtleBeach

  • Rated 1 out of 5 stars

    Bestbuys terrible customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item but it was missing the transmitter-bestbuy is refusing to do a return/exchange for it so im stuck with a headset that i can not use.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello J!

      We are sorry to hear about your experience purchasing an open-box Turtle Beach Stealth 700 Gen 2 MAX for Xbox from Best Buy, however, we are not involved with the fulfilment of orders made outside of the official Turtle Beach website or the verification of any open-box products sold.

      While we do have replacement Stealth 700 Gen 2 MAX transmitters available to purchase on our US website, we would recommend contacting Best Buy again to let them know the transmitter is required for the full operation of the headset.

      If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not good at all threw the box away the only reason I didn't return it the Max didn't live up to it's name the last version was better cracked sounds all the time I wouldn't give this product away more less recommend someone buy it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Great,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a birthday gift. Once opening they do not work properly. When trying to exchange/return them was denied.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We’re sorry to hear about this inconvenience; however, please note that while BestBuy's own return period may have ended, know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    BAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    research issues before buying known issue they dont plan on fixing have had 3 headsets replaced thinking it was on my end when its Turtle beach and the transmitter

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX headsets and transmitters.

      Please know that replacements continue to be covered by the warranty of the original purchased headset, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.

      Please reach out directly to our dedicated Support Team so they may assist. They can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to do the firmware update on this headset and it ruined the USB Transmitter. Could no longer connect to anything after. I am returning it for something that is more useable with the PS4 instead of something that it is a after thought for.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Raven,

      We’re sorry to hear about this inconvenience with your headset's transmitter; however, please note that our headsets (and their transmitters) are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    If you have a router near buy stay away.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my router in the same room I game in. All my devices are wire for the speed and reliability. That being said the 2.4ghz from my router renders these absolutely useless.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with the connection on your Turtle Beach Stealth 700 Gen 2 MAX for Xbox.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I a lot of faith in turtle beach, given that I had previously used them for year without a problem. This one on the other hand stops working intermittently and its pretty annoying. Don't buy this item you will be disappointed.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      Thank you for leaving your feedback; however, have you contacted our team to see if they can lend a helping hand with troubleshooting or replacement service if necessary? Our Support Team is always happy to help as needed under the manufacturer's warranty that our products are sold with and we can be reached right from the support section of the Turtle Beach website.

      Thanks and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Software issues within a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a month before the software started failing. Same issues the Gen 1 has. Hoping TB will work with me

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Caleb! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flip down microphone broke when I flipped it down. It’s not even been a month since purchase.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Austin! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach