Customer Ratings & Reviews
- Model:
- TBS-2780-01
- |
- SKU:
- 6422347
Customer reviews
Rating 4.1 out of 5 stars with 2022 reviews
(2,022 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Turtle Beach headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son for his birthday. He really loves them and is happy to be free of wires entirely. Just got them so will have to see how they hold up long term but they are great right now.
I would recommend this to a friendRated 5 out of 5 stars
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity, can hear a lot of background that I couldn’t hear before. Very satisfied with this purchase and I would recommend them. I am a serious gamer and use them regularly.
I would recommend this to a friendRated 5 out of 5 stars
Buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! I love the fact that it doesn’t need a dongle to connect to my Xbox Series X. The app is a really cool feature to be able to use.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Mic dont work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing but when I party chat with friends I can only hear and they cant hear me. Will be returning these and buy a different kind Really shame because I really liked them..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Aztec,
We’re sorry to hear that you've encountered some inconvenience with your Stealth 700 GEN 2. However, please allow our Support Team to assist you further with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Wouldn't recommend purchasing this headset.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good headset to purchase. Sounds good has a couple nice features. There's one deal breaker that I've been dealing with for more then a few months now. I find myself having to hard reset these cause it will only send my party audio through my tv and I've changed the correct setting on my xbox series x. Nothing seems to work. I've updated these I very tried turning off the Bluetooth. Id recommend looking at a different pair as this isn't a problem I should be having after many months of owning these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Mike,
We’re sorry to hear about your experience with your headset. However, please allow us to assist you further under your GEN 2 headset's manufacturer's warranty. We have a dedicated Support Team that is always happy to help as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 1 out of 5 stars
After updates, still have constant mic failures
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked OK on Xbox One and One X for a couple weeks. Sometimes we would lose connection all together and then they would "pair" again with the Xbox and work fine. Annoying but functioned for the most part. Then after a "CRITICAL" update, they would interfere with the powering on and off of the consoles. Then again after another CRITICAL! update, the mics almost never work. We can hear game sounds for the most part much better after these updates, but the mics cutout ever other word. Ant ait ooo eturn iss headset - is the last thing my squad heard. Indeed, I couldn't wait to return these. Sadly that time has past and I am stuck with TWO critically updated headsets that we can't use for anything other than solo play. So I'm wasting more time on this headset writing this review instead. Dusted off the Stealth 600 first gen from YEARS ago and they work like a dream, even on the XBSX! Yes, I've tried repairing the 700 Gen 2, holding down the power button on the Xbox, the long press of the Bluetooth and Power buttons, I check for firmware updates daily, I've "restored" via the computer hub, I even completely disabled all radios and wifi in the house... all with no success and huge amounts of time wasted. What a colossal let down from a company I've cheered for since the X41. A persistent, but workable problem is they always change the volume upon start up. Either chat was way way down or the game volume was way down - even after careful care was taken to not bump the two dials. DO NOT buy this for XBSX or XBONE until you know you can trust a firmware version that is greater than 2.0.2, because as its stands now, you'll be very disappointed. Or I guess as disappointed as you can get from lighting 150$ on fire. Or in my case 300$... And no, I'm not interested in "chatting" with the "have you tried turning the volume up?" tech support. If there is a workaround, post it somewhere. If the firmware needs updating, update it, if there is hardware problem, recall the headsets. Its not on the customer to be beta testers and sit on the phone for hours or write emails to troubleshoot a product that is still in its infancy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience with your Stealth 700 GEN 2 headset; however, please allow us to assist you in figuring out what's going on here as you should not be encountering what you described here.
Our Support Team is always happy to help with troubleshooting or, if need be, replacement service. That team can be reached right from the support section of the Turtle Beach website.
Thanks!
- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
You will lose matches because of these
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy losing connection all throughout your playing experience then this is the headset for you. Bluetooth is flawless, wireless Xbox connection is hot garbage. These have disconnected consistently since purchased only a few months ago. I thought updates from turtle beach and Xbox would help, too bad they came after my return period was over. Oh and none of the updates have helped one bit.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We are sorry to hear about your experience with your Stealth 700 GEN 2 headset. Please reach out to our Support Team for assistance. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Rated 5 out of 5 stars
Solid performer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headset. The only thing I don't like is that chat mixer has to be controlled via app. Other than that though its a great headset.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Please know that the headset is equipped with two separate dials. The top dial is for the headset's Game Volume, and the lower dial (which is remappable) is defaulted the headset's Chat Volume. In other words, you can adjust Game Volume and Chat Volume independently of one another without the additional app.
Rated 5 out of 5 stars
Solid headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good headset, some Bluetooth connectivity issue when using the phone app. I would highly recommend for anyone looking for a wireless headset for the series x
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Not recommend!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the second time I purchased this Headset. I figured its a bad headset the first time but its the same as the first. I have trouble communicating with teammates on Call Of Duty Modern Warfare, Black Ops, Warzone, etc. It connects but it cuts me out mid communication. I have to CONSTANTLY REPEAT MYSELF over and over!!! I have no idea why it cuts me out!! Updated and checked all necessary connections. (I.e Wifi/Bluetooth/interferences) nut still cuts me out!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience. What you described here may be related to the game itself, as all of those games have their own internal Chat Settings. Please ensure that your Open Mic Recording Threshold within those game's Chat Audio settings has been lowered to ZERO. Having that set to high can cause issues similar to what you described here.
If you continue to have the same experience, please be aware that our headsets are each sold with a manufacturer's warranty, and our dedicated Support Team would be more than happy to provide assistance with further troubleshooting or replacement service as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Rated 1 out of 5 stars
Not impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it would be better then the 600 but I ended up returning this the same day for the 600
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Good but literally broken
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id this things is not fully charged then it wont hold a connection worth a dam ! Sweet jesus the disconnect on this thing is atrocious
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. Please know that our Support Team is always happy to help with troubleshooting as needed and they can be reached right from the support section of the Turtle Beach website. They can also assist with replacement service if called for.
In addition to the contact method mentioned above; the support team can be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Needs to be better for it's expensive price tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great headset because the sounds are good,but I had to return it twice because it no longer charges or doesn't connect in like few months.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Spunk562,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. Please know that we have recovery process for our headsets that are listed right on the Turtle Beach website, and they may assist in getting your headset back up and running as it should.
We also have a dedicated Support Team that can lend a helping hand and walk you through those restore processes and/or assist with replacement service if necessary. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Rated 2 out of 5 stars
They Function, Barely...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so wildly disappointing for the price. The Bluetooth connection to the Xbox will randomly drop and you'll have to turn off, and turn back on. The preset modes are disappointing, and the interface on the left ear that allows for control isn't intuitive. The battery length for gameplay is far too inconsistent between charges as well. Like the title says...they function, but barely. If you play competitively, these aren't for you. I've given these headphones far more of my time than they're worth.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Dustin! What you described here regarding drop outs sounds like symptoms of RF interference and our Support Team would be happy to look in to this and the other inconveniences (ex. inconsistent battery life) that you're having. That team is always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
Rated 5 out of 5 stars
Gaming headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved this headset. The only problem was it broke and when we went to use our warranty to get a new one they were sold out.
I would recommend this to a friend- Pros mentioned:Battery life, Comfort
Rated 3 out of 5 stars
Great expectations marred by connectivity issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I received these Turtle Beach Stealth 700 Gen 2 Xbox headset as part of the Best Buy Tech Insider Network, free of cost, for the purpose of writing honest, unbiased reviews. The initial unit sent had some issues (see details) and a second unit was sent. The wireless gaming headset market is sometimes difficult to navigate. At least that’s what I felt while I was looking to buy one for my aging Xbox One (original) console at the beginning of this year. And one of the main reasons is wireless audio and Bluetooth audio are not always the same. Whereas Bluetooth is ubiquitous and more-or-less standardized, wireless audio, especially when it comes to gaming headsets, is not so. That stems from a couple of reasons: latency and audio quality targets, good chat functionality and comfort that good gaming headsets aim to achieve. The outcome is, most wireless headset makers use their own proprietary wireless protocol, or else they are compatible with the Xbox Wireless standard (Playstation does not have a wireless standard as far as I understand). So if you’re like me who wants decently priced cans that are compatible with a multitude of platforms, you’re in for some serious research, and the choices are quite limited. The Turtle Beach Stealth 700 Gen 2 offers some flexibility in this aspect. Yes, you have to choose one of the consoles as your primary gaming device, either Xbox or Playstation, but these headsets also allow Bluetooth pairing. And the great thing is the “wireless” and Bluetooth connection works simultaneously, which is a really useful feature - while gaming you can still answer your phone calls or listen to music from your phone without going through the usual process of removing your over-ear headphones, pausing the game etc. And this also lowers the chance of missing calls because you couldn’t hear it over the game audio. From the outside, the headset looks well built and sturdy. It’s a standard sized over-ear type headphone with an expected weight and balance. The earcups are super soft and cushy and the memory foam padding is on the thicker side. I really liked the fact that the contacting part of the earpads are made out of mesh cloth material. This, along with the cooling gel infusion in the earpads makes long time gaming comfortable and without sweat. The headband also has good cushioning. There’s metal support with notches for good adjustments. However, it lacks any type of indicator as to show how much headband extension you’re at which is sometimes annoying as you’re trying to balance both sides. Though my unit is the Xbox version, I assume the construction should be the same for the PS version too. All the controls and port are on the left earcup which also has the flip-to-mute mic. And there are quite a number of buttons to get used to. Along with the power and volume, you have 2 sync buttons - one for the Bluetooth and another for syncing with the Xbox console. There’s a mode button, and another dial, and fortunately these can be reprogrammed using a companion app from your smartphone. Also, a USB-C type charging port is there for, of course, charging, but also for firmware update using PC or MAC. A single multi-color LED shows different status such as pairing mode, charging etc. As mentioned, the mic is a flip-type and the cool thing is when retracted it kind of disappears and becomes unnoticeable. I liked this arrangement very much and this makes the headset usable outside if you don’t mind the heft. The mic quality is very good at this price, and the app can be used to enable “Noise gate” to reduce some background noise. From some chat sessions while playing CoD and Halo, I didn’t get any complaints from my team-mates. And of course there’s Mic monitoring to let you know when you’re yelling loudly. The smartphone companion app is a must to get maximum out of the headphones. Along with remapping the headset buttons, it allows you to choose EQs, make a custom one, change the Superhuman Hearing volume, chat volume etc. It’s a capable app. As for compatibility, the Xbox version can connect directly to your Xbox One and also the next-gen Series S/X consoles. Pairing is easy using the sync button on the console front and it gets recognized and assigned just like the wireless controllers. If you want the same “wireless” capability in the PC, you have to shell out and buy the Xbox Wireless Dongle for Windows. For smartphones, Bluetooth pairing is the way to go. However, there’s no 3.5mm jack so you’re out of luck with wired audio connectivity. Given all these, I was looking forward to using this headset to completely replace my older one (from a different brand). From spec, capability,and comfort point of view everything was there. And here things began to go haywire. After pairing the headset with my console and my Android smartphone, I wanted to use the “Turtle Beach Audio Hub” companion app to customize the settings. And lo and behold, the app failed to find the headset though it was connected via Bluetooth (and was plating audio just fine). It took me unpairing the headset both from console and phone multiple times to get the thing working. After that it continued working fine, albeit sometimes taking a bit longer time to identify the device. Then the major issue came: I cheaped out and decided not the get the Xbox Dongle for my laptop, and hence proceeded to pair via Bluetooth as well. But whatever I do, the PC is unable to recognize it as an audio device - it appears as an Xbox device, but doesn’t not show up in the audio device list. Firmware checking etc. did not solve the issue (for the record, I tried it with 3 separate laptops and all failed) and I had to reach out to Turtle Beach. They were gracious and sent me a replacement unit swiftly, and still I don’t know what was the issue with the 1st unit. The 2nd unit showed up in the pairing list as both an Xbox device and an audio device, and when I chose the 2nd entry, everything started working as expected. In terms of performance with the console (which is it’s actual use case), I have mixed feelings. The audio quality and latency is super good. However, I noticed there’s a slight crackle from time to time, both while gaming and while using the console to stream movies/music. This gets worse as I move further away from the console. Surprisingly, this is absent when using Bluetooth with my PC or phone. The battery is stated to last 20 hours, and from my mixed gameplay and movie/music listening I got very close to that. Overall, I really wanted to like this headset, and for the price this looked like a very good candidate that provides some versatility on connections with the Bluetooth support. The make and feel is solid, and the earpads are super comfy. But with the initial experience with the Bluetooth pairing with my laptop(s), the app not finding the headset, and the audio crackle/dropout from time to time prevents me from giving it a high mark. I was hoping this was an isolated incidence, but some reddit research proved otherwise. Also, the lack of any wired audio connectivity is something I missed sorely - if you’re out of battery charge it becomes completely useless. Turtle Beach offered a very good wireless headset and it’ll certainly be one of the best in this price point if all these connectivity issues are taken care of. Until then, I have to put it into storage and get back to my older one.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback. If you're ever still in need of assistance; please continue your correspondence with our Support Team. They are always happy to help and can continue to assist with troubleshooting as needed.
Rated 5 out of 5 stars
Bestbuys great price and in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new headset for my son because the old ones wore out from use and these were in stock for a great price and have a warranty so overall a great purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for what it's intended for. Would be nice to have some type of noise cancelling. Other than that it works great and is of good quality. Would recommend!
I would recommend this to a friendRated 5 out of 5 stars
TURTLE BEACH STEALTH 700
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used them yet still waiting on a chance to get the new x box series x .. they are currently sold out!! But overall the look real dope & I can’t wait to use them .
I would recommend this to a friendRated 5 out of 5 stars
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First headphones had a buzz... but Best Buy did a quick swap and gave me a new pair that work perfectly! I absolutely love these headphones :)
I would recommend this to a friend












