Customer Ratings & Reviews

Got tired of buying new controllers due to stick drift. This is a good, sturdy gaming controller. Love the customization. Battery last a long time and charges fast. Would definitely recommend

It’s a good controller but at the price point, the elite series 2 would still out perform. Its plastic feels a bit cheap and the way the controller must be held is a learning curve. No swappable joystick options suck but that’s what kontrol freaks are here for I guess. The customization on the app is actually pretty nice. Mouse click buttons also feels nice. D-pad could take some getting used too. I’ve been swapping out this controller and the elite series 2 for the past couple months and the elite really does shine the brightest. For $200+ it’s weird how some of the features that are notable for premium controllers are just not there. But based on the games I play, it does feel nice to run zero dead zone and have the most reactive response when using this controller. In my opinion, this should be priced around $120-150. It’s features are good but it definitely is missing some things

The controller works great and performs exactly as expected during gameplay. However, I’ve noticed an issue with the left side handle - the adhesive seems to be failing, causing the rubber to lift. I take excellent care of my devices, and this problem definitely didn’t result from dropping it or misuse. It’s disappointing that such a small design flaw takes away from an otherwise solid product.

Great controller thus far been using elite controllers for 2 year and gone through 3 with stick drift hoping it hold up, feels great would like more weight and maybe some metal parts like the elite, was fairly easy to set up using a pc.

Best controller I have had in a long time. I have an elite 1 and 2 and they both have stick drift. This one has not been an issue, even with everyone complaining about the grinding of the left stick from the antifriction ring. When I felt it start to grind I would clean it with a cloth and it would be fine. Even now I havent had to clean it as often as the initial coating has worn off and the controller is great. The only issue is the software on the pc as it has some quirks of not saving and you are better off changing the settings in the controller itself. Would recommend and just say get a cloth to clean the sticks every so often.

This isn't a bad controller, but at this price point it's not worth it. (For a PC user) 1. This is very light, lighter than even a basic Xbox controller (majority thin plastic) some might like this, but it feels like one drop from your couch is going to break it. 2. The RGB doesn't sync with anything, not even signalrgb. ( My PS5 controller even sync's its RGB full color range) The RGB also isn't deep or rich and just doesn't really look good. Again, PC has options here while Xbox users probably don't have as many. 3. Experienced lag between pressing buttons and response in game. (this was more annoying because of the price point of this controller) 4. This was constantly turning off, even after setting it up to not do that. I didn't use the enhanced, as I usually play using my PC through my receiver with Atmos surround sound, so this was going to be a rare if ever used feature for me. For this price point, you can have a custom controller made how you want with better quality parts, better RGB, better and more mapping options, and better looking than this. I liked the screen and thought the RGB would be better ( main reason I got this) But the performance, bad looking RGB and cheap feel of this controller at this price point makes it not worth it. ( for me on PC) I will just order a custom-made controller. This might be a good option for Xbox users as a lot of these features aren't as easily replaced for a console as they are for a PC, but if you're looking for higher quality parts, better aesthetics and better functionality a custom-built controller is going to be way better than this and seeing as this is the same price point might as well get something custom. Maybe the sound enhancements, if you're using a headset constantly and the social app connecting gimmick makes this appealing to some, but again this will be an Xbox enhancement as there are better options for these on PC.

This is the best controller I've ever owned. I have owned several traditional, both xbox elites, and a scuf instinct pro, this beats them effortlessly. Very tactile. The rear rocker buttons, and all the buttons for that matter, feel and sound like clicking a mouse. The sticks are smooth and have no delay. Losts of adjustment can be made on the conteoller itself via the built in display. I will admit, it is a bit annoying to have to connect the dock to the xbox, in order to use it wireless (it doesn’t connect to the xbox directly). But the input delay is also better than other conteollers due to this. I also cannot speak to durability yet.

Awesome controller. Really nice response times with gaming, love the fact its multi-platform capable. Battery lasted a long time, and the customizeable settings are uncomparable to other controllers at the same price point. Would def buy again or as a gift for someone who is an avid gamer, whether on PC, mobile, Xbox, or PS

Works great only issue i have with it is i wish battery life was longer

One of the best controllers out in 2023 and most of 2024. The Hall effect analog's insure for a long life time of play. Let’s not for get the Hall effect triggers. The display screen is a different animal within its self. To have the power to control everything right there at your fingertips without plugging the controller in is too amazing. All in all I’ll have to say this one was worth the money my opinion.

So good its easy to use and its very light and i love how it works

I use this everyday. Perfect for on the go games and laptop games. Only issue is that sometimes just doesn’t connect or turn on for a few hours.

Great product app doesnt work great with it but you can do everything right from the controller

I think it’s great ! Screen is so cute !! The way you can customize it for your liking is great ! But I do have a hard time connecting it to my Xbox !

Ok, in my first review, I would recommend it but warn that the superhuman hearing is an option among options. It used to be a setting on top of a chosen option. Next were the remappable buttons. They are placed so well that you accidentally hit them all the time, which makes them useless. Now it has been four months and the whole reason for buying this controller was the hall effect sticks..... no STICK DRIFT ever again........ but guess what, yep STICK DRIFT. This controller lasted me no longer than a regular Xbox controller would. I believed so much in Turtle Beach, I didn't buy any Best Buy coverage. Guess the joke is on me, I laughed, I cried, I kissed $150 goodbye. That is a lot of money for 4 months of a controller.

This controller is an improvement over the vanilla Xbox controller in every way. The micro switch buttons feel great. The command center display lets you change settings without having to use the currently bare bones software. Also the Hall effect sticks mean no drifting. Also there’s cool RGB effects. My only concerns are durability and lack of modular sticks.

Great controller, plenty of ways to customize it to your liking. Only complaint is the location of the pause and capture buttons

Was cool at first, back button aren't in the most natural spot but ok we got an antidrift stick controller ......................Maybe if they WORKED. Annoying but you get used to calibrating a few times a week but then after close to 3 months, calibration only picks up maybe half the actual stick movement. Want to talk about stick drift? How about when your controller only thinks the stick is slam locked in one direction and doesn't read any other input. Must be great if your trying to only get them 360 snipes. Oh and lets metion customer service. Turtle Beach doesn't have a live chat or call center. You have the priveldge to fill out a form that say they will contact you back in 2-3 days. First off, 2-3 days for an issue I paid $200 and more than your competitors to wait for you to help me when I want to play now? But don't worry, they won't contact you. Read other forums about the same issue about customer service where they never reach back out to the customer. If it wasn't a well known company, I would think this was a scam. NEVER BUY TURTLE BEACH PRODUCTS EVER AGAIN. If anyone I know does so, I will disown them. Once a decent product company 10 years ago is GARBAGE. Hate to give 1 star, wish I could give negative.

Works well for the most part the lights are ok but not necessary some time it drags when you pull the trigger but overall not to bad

Love this controller. The only issue I have is that I would turn off when I have my headphones plugged in watching videos. Hence why I gave it a 4 star